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Desktop Associate Jobs in Frisco, TX (NOW HIRING)

Pyramid Consulting, Inc

Desktop Support Analyst

Irving, TX · On-site

$21.50 - $29/hr

Job Summary : Pyramid Consulting, Inc. is seeking a talented Desktop Support Analyst for a ... • Associates degree in the IT field or equivalent work experience required Preferred : • ...

ISHIR

Sr. Desktop Support Specialist

Euless, TX · On-site

Job Title - Desktop Support Specialist Duration - 12+ Months Work Mode- Onsite Work Location ... Associate or Bachelor degree in Information Technology or related field. * CompTIA A+ or Microsoft ...

GuideIT

Sr. Deskside Support Analyst

Fort Worth, TX · On-site

$21 - $28/hr

Ability to troubleshoot hardware/software issues on laptops and desktops * Cisco phone experience ... Ability to mentor Jr Deskside Support associates EDUCATION & CERTIFICATIONS * High school diploma ...

GuideIT

Sr. Deskside Support Analyst

Fort Worth, TX · On-site

$21 - $28/hr

Ability to troubleshoot hardware/software issues on laptops and desktops * Cisco phone experience ... Ability to mentor Jr Deskside Support associates EDUCATION & CERTIFICATIONS * High school diploma ...

Richardson Bike Mart

Retail Sales Associate

Dallas, TX

$15 - $17/hr

Desktop computers * Microsoft Windows * Microsoft Word * Point of sale POS software Benefits * A competitive benefits package including store discount and flexible scheduling is available to all ...

Hemline

Sales Associate (Hemline Dallas)

Dallas, TX · On-site

$14.75 - $17/hr

Sales Associate. Business Name Holthausen Texas Inc DBA Hemline Dallas. HEMLINE Dallas. Sales ... Familiarity with user functionality on various devices, such as desktops, mobiles, and tablets ...

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All JobsDesktop Associate JobsDesktop Associate Jobs in Frisco, TX

Desktop Associate information

See Frisco, TX salary details

$14

$22

$29

How much do desktop associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desktop associate in Frisco, TX is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What are the most commonly searched types of Desktop jobs in Frisco, TX? The most popular types of Desktop jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Desktop Associate jobs? Cities near Frisco, TX with the most Desktop Associate job openings:
Desktop Associate jobs near you

Desktop Administrator

ARCO a Family of Construction Companies

Dallas, TX • On-site

$28K/mo

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description

ABOUT YOU
Are you the go-to problem solver when technology doesn't cooperate? Do you thrive in a fast-paced environment where no two days are the same? Do you enjoy troubleshooting issues, optimizing systems, and creating a seamless experience for end users? If the answer is "Yes!" then we have an exciting opportunity for you. We are ARCO, a Family of Construction Companies.
We are seeking a proactive and service-oriented Desktop Administrator to support and enhance our Windows-based and cloud-connected environment. In this role, you will be responsible for managing end-user devices, supporting identity and access through Azure Active Directory, and ensuring devices remain secure and compliant using tools like Microsoft Intune.
As a Desktop Administrator, you will serve as a key partner to employees across the organization-resolving technical issues, streamlining device management, and continuously improving the end-user experience. You'll play a critical role in maintaining operational efficiency, supporting a modern workplace, and helping drive forward our evolving IT environment.
WHAT WE CAN OFFER YOU
We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.
  • Industry-leading performance-based bonus program
  • Employee Stock Ownership Plan (ESOP)
  • Traditional and Roth 401k
  • Tuition reimbursement for associates
  • Scholarship for associates' children up to $28,000 per child
  • 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
  • 1-week paid volunteer leave each year
  • 100% charitable match
  • Medical, dental, and vision insurance coverage
  • 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country - constructing a team of experts in architecture, design, engineering, project management, and business services.
A DAY IN THE LIFE
Endpoint Management & Administration
  • Serve as primary administrator of Microsoft Intune across a diverse device fleet including Windows 11 (physical and virtual), macOS, iOS, and Android
  • Manage device configuration policies, compliance baselines, and endpoint protection across both commercial and GCC High (secured) environments
  • Oversee application deployment, driver updates, and patching through Intune and Windows Update for Business
  • Maintain device provisioning policies and procedures via Microsoft Autopilot, supporting the full device lifecycle from provisioning through retirement

Identity & Policy Management
  • Manage device and group objects within Microsoft Entra ID
  • Administer Group Policy for on-premises environments while participating in the ongoing transition to cloud-native Intune policies for cloud-joined endpoints

Third-Party Platform Administration
  • Manage PatchMyPC for third-party application update deployment and quality assurance
  • Administer Apple Business Manager to streamline iOS device provisioning in the corporate environment
  • Maintain PrinterLogic for cloud-based printer driver deployment and configuration management; collaborate with the Support team and vendors on escalated printer and copier issues

Collaboration & Customer Experience
  • Act as the escalation point for the wider IT Support team on complex endpoint issues, providing timely communication around troubleshooting steps, workarounds, and ongoing issue status

Reporting & Documentation
  • Produce regular reporting on device compliance, patching metrics, end user experience, and inventory details using Microsoft Excel and Power BI
  • Maintain accurate, up-to-date documentation for systems, processes, and troubleshooting procedures

NECESSARY QUALIFICATIONS
  • 2-5+ years of experience in endpoint administration and desktop support, with strong hands-on expertise in enterprise Windows 11 environments (2000+ devices)
  • Demonstrated experience administering Microsoft Intune, including device configuration, compliance policies, application deployment, and security baselines; Proficiency managing identities, devices, and groups within Microsoft Entra ID
  • Experience with Microsoft PowerShell to support remediations & application deployment for endpoints
  • Experience managing mobile endpoints across iOS and Android platforms, as well as supporting macOS devices
  • Working knowledge of Group Policy and traditional Active Directory environments; Familiarity with the Microsoft 365 ecosystem, including Exchange Online, Teams, and OneDrive
  • Understanding of core networking fundamentals including DNS, DHCP, TCP/IP, and VPN; Experience supporting and troubleshooting printer and copier environments
  • Proven ability to act as a technical escalation point for end-user support teams, with strong troubleshooting and communication skills
  • Ability to maintain clear documentation and effectively communicate technical information to both technical and non-technical audiences

MAKE YOUR MOVE
We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,550 design-build projects nationwide. We ranked #6 on ENR's Design-Build Firms list and #29 on ENR's Top 400 Contractors list of 2025. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, "Yes!" we look forward to meeting you.
ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO's Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. Agencies must have a fully executed vendor agreement in place as well as written approval to submit candidates from an ARCO TA Manager for a specific position before submitting candidates.#LI-KL1 #LI-Onsite
LEGAL DISCLAIMER
EOE, including disability/vets
ARCO a Family of Construction logo

About ARCO a Family of Construction

Sourced by ZipRecruiter

Established in 1992 as The ARCO Way, this design‑build general contracting firm has grown to 48 regional offices across the U.S., with more than 1,000 associates delivering over $5 billion in construction annually. As one of the nation's top design‑build firms, ARCO specializes in cold‑storage, warehouses, laboratories, multi‑family housing, senior‑care campuses, food & beverage processing, data centers, and controlled‑environment agriculture. Their client base spans coast‑to‑coast repeat relationships in both commercial and specialty sectors.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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