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Desktop Associate Jobs in Texas (NOW HIRING)

Executive Software Guild

Desktop Engineer

Dallas, TX · On-site

: Required Qualifications Associate or bachelor s degree in information technology, Computer Science, Engineering, or equivalent experience 2 5 years of experience in onsite or field technical support ...

Montgomery ISD

Desktop Support Technician

Montgomery, TX

$16.50 - $21/hr

Education High school diploma or GED Associates Degree in Computer Science Preferred or 60 hours of college coursework CompTIA A+ or HDI Certification Highly Preferred Experience One year work ...

MSCCN

Level 2 Desktop Support - Tomball, TX

Tomball, TX · On-site

$45K - $60K/yr

Associate's degree, technical certifications in computer science, electrical engineering or ... Must be proficient in MS Windows Desktop Operating Systems, MS Windows Server Operating Systems ...

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Desktop Associate information

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What are the most commonly searched types of Desktop jobs in Texas? The most popular types of Desktop jobs in Texas are:
What cities in Texas are hiring for Desktop Associate jobs? Cities in Texas with the most Desktop Associate job openings:
Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Title Desktop Support Technician | Part-Time | Moody Center

Teamwork Online

Austin, TX

$25/hr

Part-time

Retirement

Re-posted 6 days ago

Job description

Desktop Support Technician | Part-Time | Moody Center
Location US-TX-Austin
Job Post Information* : Posted Date 1 month ago(7/2/2026 3:00 PM)
Job ID 2026-32864
Location Name Moody Center (Austin, TX)
Category Information Technology
Type Regular Part-Time
Location : Location US-TX-Austin
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 78712
Location : Address 2001 Robert Dedman Dr
Job Post Information* : Post End Date 10/2/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview

We are seeking a motivated, detail-oriented entry-level Desktop Support Technician to join our IT team. You will serve as the first point of contact for our employees, troubleshooting hardware, software, and network issues as well as support for events. This role is perfect for a tech-savvy problem solver looking to grow their career in a hands-on IT environment. 

This role pays an hourly rate of $25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 2, 2026.

Responsibilities
  • IT Support: Provide Tier 1 technical support to on-site employees, diagnosing and resolving desktop, laptop, printer, and mobile device issues.
  • Hardware & Software Setup: Configure, deploy, and update computer systems using standard company imaging and provisioning processes.
  • Network Troubleshooting: Assist users with basic network connectivity issues, VPN setup, and Wi-Fi configurations.
  • Collaboration: Escalate complex, unresolved issues to Tier 2/3 support teams or vendors as necessary.
  • Work a flexible schedule, including early mornings, days, evenings, holidays, and extended (long) workdays for an extended number of days as needed.
  • Frequent bending, carrying, moving, climbing, working from various heights, lifting 50+ pounds, sitting, exposure to moderate to loud noises, and extensive walking through the building.
Qualifications
  • Education/Experience: High school diploma or equivalent; Associate's degree, technical certification (e.g., CompTIA A+, Network+), or 1-2 years of relevant IT experience is highly preferred. 
  • Technical Skills: Basic understanding of Windows and macOS operating systems, Microsoft 365 applications, and standard PC hardware. 
  • Customer Service: Excellent communication and interpersonal skills, with a patient and customer-first approach to troubleshooting. 
  • Problem-Solving: Strong analytical skills and the ability to learn new technologies quickly. 
  • Physical Requirements: Ability to lift/move heavy objects and set up computer equipment at various workspaces. 
  • Ability to follow oral and written instructions and communicate effectively with others in both oral and written form.
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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