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Desktop Associate Jobs in Texas (NOW HIRING)

Deskside Site Support

Plano, TX · On-site

$19.50 - $24.75/hr

The support team structure contains L1 designated associates. All incoming incidents and requests ... Provide support for standard products (Laptops, Desktops, Printers, and Scanners), Desktops ...

Deskside Support Technician

Dallas, TX · On-site

$20 - $25.50/hr

Associates degree or equivalent work experience in lieu of degree. Minimum Experience: 3+ years of ... Window Desktop Operating Systems Strong knowledge and experience troubleshooting Microsoft Office ...

Desktop Support Technician

Montgomery, TX · On-site

$16.50 - $21/hr

Education High school diploma or GED Associates Degree in Computer Science Preferred or 60 hours of college coursework CompTIA A+ or HDI Certification Highly Preferred Experience One year work ...

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Desktop Associate information

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
What are the most commonly searched types of Desktop jobs in Texas? The most popular types of Desktop jobs in Texas are:
What are popular job titles related to Desktop Associate jobs in Texas? For Desktop Associate jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Desktop Associate jobs? Cities in Texas with the most Desktop Associate job openings:
Infographic showing various Desktop Associate job openings in Texas as of May 2026, with employment types broken down into 2% As Needed, 4% Full Time, 90% Part Time, 2% Contract, and 2% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.
IT Desktop Support Technician

IT Desktop Support Technician

Paragon Space Development

D Hanis, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Who we are
As Paragon Space Development celebrates 26+ years of providing award-winning life support and thermal control solutions for extreme environments, we've recognized that it is our employees that keep our business thriving. By any measure, Paragon is an exciting and rewarding place to work. Our goal is to hire the best and allow you to do the work that you enjoy! We are interested in developing individuals who enjoy a challenge and like working on a variety of projects in a fast-paced environment.
Job Description: IT Desktop Support Technician
The successful candidate will report to the IT Manager and will be responsible for the research, design, implementation, maintenance and the secure and reliable operation of Paragon Space Development Corporations information systems in support of its business needs. The position will be responsible for answering incoming service calls, build and image computer equipment, manage and troubleshoot business applications, and the setup and removal of IT accounts, telephone and hardware for personnel. The ideal candidate will possess the demonstrated skills and experience necessary to troubleshoot Microsoft application and have knowledge of desktop environments. The candidate must be capable of working beyond the typical 8-hour workday and 40-hour work week and must be able to travel 5% of the time.
Required Experience
  • 3+ years of hands-on technical support experience.
  • Knowledge of Windows 7 and Windows 10 desktop environments.
  • Ability to troubleshoot Microsoft Office applications.
  • Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision.
  • Excellent organizational skills.
  • Ability to work in complex, diverse environment with rapidly changing priorities.
  • Demonstrated knowledge of IT Security best practices.
  • Must be able to lift 50 pounds
Desired Attributes:
  • Experience working within the Aerospace industry.
  • Experience with CAD applications.
  • CompTIA A+ and/or Network + Certifications

Required Education: - Associates degree in computer related field or equivalent work experience.
U.S. Citizenship status is required for this position.
This position requires the eligibility to obtain a DoD security clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement. Employment is contingent on other factors, including, but not limited to, background checks and drug screens.