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Desktop Associate Jobs in Texas (NOW HIRING)

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

Propetroservices

Desktop Support Technician

Houston, TX

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

New

Modigent

Desktop Support Engineer

Waco, TX

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field ...

Modigent

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field ...

L3HHCM20

Desktop Support Technician 1

Greenville, TX · On-site

$16.75 - $21.25/hr

Desktop Support Technician Job Code: 41722 Job Location: Greenville, TX Job Schedule: 9/80 ... Associates Degree with a minimum of 4 years of prior related experience. Preferred Additional ...

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Desktop Associate information

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Texas?

The most popular types of Desktop jobs in Texas are:

What cities in Texas are hiring for Desktop Associate jobs?

Cities in Texas with the most Desktop Associate job openings:

Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Desktop Support Analyst - CS

CareOne

Houston, TX • On-site

$21 - $28/hr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

CareOne rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

50th of 245 rated social care providers

Job description


Great new Career Opportunity in Long-Term Care Pharmacy!
Now Hiring - Desktop Support Analyst -
The Desktop Support Analyst will be responsible for, but not limited to:
  1. Identify, diagnose, and resolve Level 1 IT problems related to personal computer hardware and software applications at assigned site(s)
  2. Deliver, setup, and configure end-user desktop & laptop computer hardware, software, Printers, BlackBerry cellphones, and peripherals
  3. Assist in maintaining an inventory of IT hardware and software assets
  4. Conduct end user technical training as needed
  5. Assist other members of the Technical Operations team with hardware/software/network technical assistance as needed
  6. Coordinate timely repair of PC computer equipment covered by the third-party vendor maintenance agreements
  7. Handle the moves which requires uninstall/install, lift and pack/unpack Desktop Computer equipment with peripherals
  8. Answer calls and respond to emails related to IT support
  9. Use remote access software to troubleshoot technical problems
  10. Use Service Desk software to manage assigned workload and update the problem tickets with detailed resolution
  11. Setup projectors and video conferencing equipment
  12. Ask questions and listen to end-users in order to validate the issue, explain the problem in a clear and understandable way and provide options for repair or replacement

Education:
Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related field
Professional Experience:
  • At least 3 + years of hands-on IT experience supporting and repairing PC/ desktop hardware issues in a diverse enterprise infrastructure operation
  • Overall technical knowledge, proficient using multiple operating systems including Windows 7, Apple iOS, and some form of Work Order/Incident Management tool. Also, Microsoft Office (Outlook, Excel, etc)
  • Excellent verbal and written communication skills
  • Excellent customer service skills with ability to interface at all levels of the organization
  • A+ certification preferred

About Us
Partners Pharmacy - Our mission is to define excellence within the health care community. We are dedicated to inspiring people to live better lives through innovative health and wellness programs, products and services. We treat residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our patients, families and associates. We work to maintain the highest standards of care and service for our patients, families and valued employees.
We are proud to Offer:
  • Competitive Salaries
  • Comprehensive Healthcare Benefits
  • 401(k) Retirement Plan
  • Paid Time Off
  • Opportunities to advance and grow your career
  • And More!

If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation on the outstanding level of care that we provide.
Partners Pharmacy is an Equal Opportunity Employer
EEO/AA/M/F/DV

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About CareOne

Sourced by ZipRecruiter

CareOne is a leading healthcare corporation specializing in senior care, rehabilitation, and assisted living services. Based in Fort Lee, New Jersey, CareOne was established to meet the healthcare requirements of seniors across the state and has expanded its footprint over the years. With its dedication to excellence, CareOne provides a comprehensive range of medical and healthcare services, including post-acute care, long-term and assisted living, memory care, respite care, and more.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Lee, NJ, US

Year founded

1999

Social media

Facebook

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