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Desktop Associate Jobs in Kansas (NOW HIRING)

Careficient

Desktop Support Analyst

Overland Park, KS · On-site

$22 - $29.50/hr

Job Summary We are seeking a knowledgeable and customer-focused Desktop Support Analyst II to join ... Associate's or bachelor's degree in IT, Computer Science, or equivalent experience and training ...

Careficient

Desktop Support Analyst

Overland Park, KS · On-site

$65K - $75K/yr

Job Summary We are seeking a knowledgeable and customer-focused Desktop Support Analyst II to join ... Associate's or bachelor's degree in IT, Computer Science, or equivalent experience and training ...

Careficient

Desktop Support Analyst

Overland Park, KS · On-site

$22 - $29.50/hr

Job Summary We are seeking a knowledgeable and customer-focused Desktop Support Analyst II to join ... Associate's or bachelor's degree in IT, Computer Science, or equivalent experience and training ...

Trideum Corporation

Associate or Bachelor's degree in IT or related field. Degree may be waived based upon equivalent experience. * 2+ years of desktop support or systems administration experience. DoD 8570.01-M IAT II ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

We're looking for a customer-focused and technically skilled Desktop Support Technician to join our ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

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Desktop Associate information

What is the highest paying desk job?

For a Desktop Associate, the highest paying desk jobs typically include roles such as IT Manager, Network Administrator, or Systems Analyst, which require technical skills, certifications, and experience. These positions often offer higher salaries due to increased responsibilities and specialized knowledge in managing computer systems and networks.

What is a desktop support associate?

A desktop support associate is a professional who provides technical assistance for computer hardware, software, and network issues in an organization. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve user issues efficiently.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What jobs pay 4000 a week without a degree?

For a Desktop Associate, earning $4,000 a week without a degree is uncommon, as this role typically offers lower wages. High weekly earnings at this level are more often found in specialized fields such as sales, real estate, or skilled trades that may require certifications or experience rather than formal degrees. These roles often involve commission, bonuses, or performance-based pay structures.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What jobs pay 500,000 a year in the US?

While most desktop associate roles do not pay $500,000 annually, high-level executive positions in technology companies, such as Chief Technology Officers or senior IT executives, can reach or exceed this income level, especially with bonuses and stock options. These roles typically require extensive experience, advanced skills, and leadership responsibilities in large organizations.
What are the most commonly searched types of Desktop jobs in Kansas? The most popular types of Desktop jobs in Kansas are:
What cities in Kansas are hiring for Desktop Associate jobs? Cities in Kansas with the most Desktop Associate job openings:
Desktop Associate jobs near you

Desktop Support Analyst

Careficient

Overland Park, KS • On-site

$22 - $29.50/hr

Full-time

Medical, Dental, Vision

Re-posted 29 days ago

Job description

Job Summary

We are seeking a knowledgeable and customer-focused Desktop Support Analyst II to join our IT support team. This position involves resolving end-user technical issues, providing Tier 1 and Tier 2 support, and assisting with fundamental network and infrastructure tasks. The ideal candidate will have a strong technical background, excellent communication and writing skills, and experience in supporting both desktop and mobile device environments.


Key Responsibilities

  • Respond to and resolve hardware, software, and network-related issues via phone, email, remote tools, or in person.
  • Provide Tier 1 and Tier 2 support for desktop systems, mobile devices, and business applications.
  • Install, configure, and maintain desktops, laptops, printers, and other peripheral devices.
  • Contributes to special projects focused on end-user support.
  • Support and troubleshoot mobile platforms, including Android and iOS, for email setup, MDM enrollment, and app troubleshooting.
  • Assist with basic network infrastructure support: unmanaged/managed switches, access points, patch panels, VPN firewalls.
  • Document issues, resolutions, and procedures in the ticketing system using clear, concise, and professional writing.
  • Conduct user onboarding and offboarding, including the setup of accounts and equipment.
  • Ensure compliance with security policies and operational procedures.
  • Escalate unresolved or complex issues to senior IT staff or specialized teams.


Qualifications

Required:

  • 2-4 years of experience in an IT Help Desk or desktop support role.
  • Broad general knowledge of computer technology and applications.
  • Experience supporting Windows OS, Office 365, and Active Directory.
  • Proficiency in supporting Android and iOS devices.
  • Knowledge of basic networking equipment, including switches, firewalls, and access points.
  • Broad general knowledge of computer technology and applications.
  • Basic understanding of networking concepts: IP addressing, DNS, DHCP, VLANs.
  • Experience with physical network troubleshooting (e.g., patch panels, port mapping).
  • Experience with VPN setup and reviewing firewall logs for connectivity issues.
  • Strong written communication skills for documentation and user communication.
  • Excellent verbal communication and customer service abilities.

Preferred:

  • Associate's or bachelor's degree in IT, Computer Science, or equivalent experience and training, preferably with a concentration in Computer Science or a healthcare-related field.
  • Industry certifications: CompTIA A+, Network+, or Cisco CCNA.
  • Familiarity with Ubiquiti, Meraki, or similar SMB networking platforms.
  • Experience with mobile device management (MDM) platforms.
  • Exposure to macOS or Linux environments.

Working Environment

  • Standard business hours with occasional after-hours support or maintenance windows.
  • May involve lifting and moving IT equipment (up to 40 lbs.) and working in server and network closets.
  • Hybrid or on-site support is required based on organizational needs.
  • Role requires regional travel


What We Offer

  • Competitive salary and benefits package
  • Supportive and collaborative team environment.
  • Healthcare coverage, including dental and vision.
  • Hands-on exposure to a broad range of IT systems and infrastructure

Apply