ZipRecruiter

Log In

1

Desktop Associate Jobs in Kansas (NOW HIRING)

Netpace Inc

Desktop Support Tech I

Overland Park, KS · On-site

$20 - $25.50/hr

... or Desktop Support role • Associate's Degree in Computer systems, a related field OR 1:1 ... equivalent experience • Experience working in a customer service role • Experience in the ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

We're looking for a customer-focused and technically skilled Desktop Support Technician to join our ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

HaysMed

Desktop Support I

Hays, KS · On-site

$18.75 - $23.75/hr

Associate's Degree in Computer systems, a related field OR 1:1 equivalent experience * Experience ... Modern Desktop Administrator Associate (MD-100 and MD-101 Exams) Infection Control: Initial and ...

New

HaysMed

Desktop Support I

Hays, KS · On-site

$74K - $114K/yr

Associate's Degree in Computer systems, a related field OR 1:1 equivalent experience * Experience ... Modern Desktop Administrator Associate (MD-100 and MD-101 Exams) Infection Control: Initial and ...

New

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

next page

Showing results 1-20

All JobsDesktop Associate JobsDesktop Associate Jobs in Kansas

Desktop Associate information

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Kansas?

The most popular types of Desktop jobs in Kansas are:

What cities in Kansas are hiring for Desktop Associate jobs?

Cities in Kansas with the most Desktop Associate job openings:

Desktop Associate jobs near you

Desktop Support Tech I

Netpace Inc

Overland Park, KS • On-site

$20 - $25.50/hr

Full-time

Re-posted 18 days ago

Job description

Job Summary:
Netpace Inc is a company seeking a Desktop Support Tech I. The role involves providing technical support and assistance in troubleshooting and upgrading computer equipment, with a focus on customer service in a desktop support environment.
Responsibilities:
• Ability to read technical documentation
• Ability to write technical documentation
• Prior experience in a Service Desk or Desktop Support role
• Experience in the maintenance, troubleshooting and upgrading of computer equipment
Qualifications:
Required:
• 1-2 years related experience
• Ability to read technical documentation
• Ability to write technical documentation
• Prior experience in a Service Desk or Desktop Support role
• Associate's Degree in Computer systems, a related field OR 1:1 equivalent experience
• Experience working in a customer service role
• Experience in the maintenance, troubleshooting and upgrading of computer equipment
Preferred:
• IT Support in Healthcare
• Experience with Windows 10 & 11
• MD 100 and 101 or newer, CompTIA A+
Company:
Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions. Founded in 1996, the company is headquartered in San Ramon, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Netpace logo

About Netpace

Sourced by ZipRecruiter

Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US

Year founded

1996

View All Netpace Jobs

Apply