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Desktop Associate Jobs in Wichita, KS (NOW HIRING)

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

We're looking for a customer-focused and technically skilled Desktop Support Technician to join our ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

MCI Careers

Desktop Support Technician

Wichita, KS · On-site

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Manage desktop hardware and software assets, ensuring inventory and software licensing records ... Associate's degree (or equivalent) in Computer Science, Information Technology, or a related ...

CROSSMARK1

retail data collector

Derby, KS

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

CROSSMARK

retail data collector

Derby, KS · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

Emprise Bank

Private Banking Specialist

Wichita, KS · On-site

Ability to effectively build and maintain relationships with Emprise associates, vendors, and ... Proficiency with large server based applications and typical desktop software. Benefits In addition ...

The Atlas Group

Cloud Administrator

Wichita, KS · On-site

... Virtual Desktop is a plus. * Experience supporting manufacturing or aerospace environments preferred. Preferred Certifications * Microsoft Certified: Azure Administrator Associate (AZ-104)

The Atlas Group

Cloud Administrator

Wichita, KS · Hybrid

... Virtual Desktop is a plus. * Experience supporting manufacturing or aerospace environments preferred. Preferred Certifications * Microsoft Certified: Azure Administrator Associate (AZ-104)

The Atlas Group

Cloud Administrator

Wichita, KS · Hybrid

... Virtual Desktop is a plus. * Experience supporting manufacturing or aerospace environments preferred. Preferred Certifications * Microsoft Certified: Azure Administrator Associate (AZ-104)

Emprise Bank

Universal Banker - Wichita, KS

Wichita, KS · On-site

$16 - $20.25/hr

The ability to effectively build and maintain relationships with Emprise associates, customers ... Proficiency with large server based applications and typical desktop software required Hours: 40 ...

PDS Tech Commercial

Motor Design Engineer

Wichita, KS

$59 - $65/hr

Experience with tools such as Ansys Electronics Desktop, RMxprt, Simcenter Motorsolve, or Simcenter ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Lancesoft - Viren

Be Seen First

Workstation Support Technician

Wichita, KS · On-site

$25 - $31/hr

High school diploma or equivalent; associate or bachelor's degree in a relevant field preferred ... Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a ...

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Desktop Associate information

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How much do desktop associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for desktop associate in Wichita, KS is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $22.16 per hour, depending on experience, location, and employer.

What is the highest paying desk job?

For a Desktop Associate, the highest paying desk jobs typically include roles such as IT Manager, Network Administrator, or Systems Analyst, which require technical skills, certifications, and experience. These positions often offer higher salaries due to increased responsibilities and specialized knowledge in managing computer systems and networks.

What is a desktop support associate?

A desktop support associate is a professional who provides technical assistance for computer hardware, software, and network issues in an organization. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve user issues efficiently.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What jobs pay 4000 a week without a degree?

For a Desktop Associate, earning $4,000 a week without a degree is uncommon, as this role typically offers lower wages. High weekly earnings at this level are more often found in specialized fields such as sales, real estate, or skilled trades that may require certifications or experience rather than formal degrees. These roles often involve commission, bonuses, or performance-based pay structures.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What jobs pay 500,000 a year in the US?

While most desktop associate roles do not pay $500,000 annually, high-level executive positions in technology companies, such as Chief Technology Officers or senior IT executives, can reach or exceed this income level, especially with bonuses and stock options. These roles typically require extensive experience, advanced skills, and leadership responsibilities in large organizations.
What are the most commonly searched types of Desktop jobs in Wichita, KS? The most popular types of Desktop jobs in Wichita, KS are:
Desktop Associate jobs near you

Desktop Support Technician

MCI Careers

Wichita, KS

$15 - $19.25/hr

Full-time

Re-posted 2 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We're looking for a customer-focused and technically skilled Desktop Support Technician to join our IT team. In this role, you'll provide both on-site and remote technical support, ensuring employees have the tools and technology they need to perform at their best. You'll serve as the first point of contact for IT support, diagnosing and resolving hardware, software, networking, and telephony issues while delivering exceptional customer service. This is an excellent opportunity for someone who enjoys troubleshooting, collaborating with others, and contributing to the continuous improvement of our IT environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilites:

  • Provide first-line technical support for hardware, software, networking, and telephony-related issues.
  • Diagnose, troubleshoot, resolve, and follow up on technical incidents in a timely manner.
  • Install, configure, maintain, and upgrade desktop computers, laptops, peripherals, and other IT equipment.
  • Install, configure, and maintain operating systems and business applications.
  • Manage desktop hardware and software assets, ensuring inventory and software licensing records remain accurate and up to date.
  • Support end users both remotely and on-site across the organization.
  • Escalate complex technical issues to senior IT support or engineering teams when required.
  • Coordinate with supervisors and IT teams to support new technology deployments, upgrades, and infrastructure projects.
  • Maintain clear documentation of incidents, resolutions, assets, and technical procedures.
  • Assist with user training and provide guidance on technology best practices.
  • Perform additional duties as assigned.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Previous experience in Desktop Support, IT Help Desk, or a similar technical support role.
  • Strong troubleshooting and problem-solving skills with the ability to research and resolve complex technical issues.
  • Working knowledge of Windows operating systems, desktop hardware, software installation, networking fundamentals, and telephony systems.
  • Experience with hardware installation, configuration, maintenance, and asset management.
  • Ability to plan, document, and execute technical tasks and projects effectively.
  • Excellent written and verbal communication skills.
  • Strong customer service, interpersonal, and organizational skills.
  • Demonstrated ability to work independently while managing multiple priorities.
  • Associate's degree (or equivalent) in Computer Science, Information Technology, or a related technical field, or an equivalent combination of education and practical experience.
  • CompTIA A+, Network+, Server+, Security+, Microsoft Certified Professional (MCITP), or similar certifications are advantageous but not required.
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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