Netpace

Netpace

61 jobs near Columbus, OH

Help Desk Analyst 1

Columbus, OH ยท On-site

$19.75 - $27/hr

Help Desk Analyst (HDA1) 100% On-site OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com DESCRIPTION: HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ...

FE 3

Rocky Hill, CT ยท On-site

Netpace Inc is seeking a Field Engineer 3 to assist with the preparation of laptops and desktops for refresh. The role involves imaging and installing software, as well as unboxing new hardware and ...

Netpace is a dynamic IT software services and solutions company specializing in Cloud Enablement for Fortune 500 companies. We are a chosen and trusted technology partner for Digital Transformation ...

Netpace Inc is seeking a Field Engineer 3 to perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products. The role involves providing support for ...

Netpace Inc is seeking a Field Engineer 4 to handle PC hardware break fix calls at various locations. The candidate will need to have reliable transportation and pass necessary screenings while ...

Netpace Inc is a company seeking a Field Engineer 4 to provide technical support for software, hardware, and networking issues. The role involves maintaining and supporting legacy products ...

Netpace Inc is seeking a Field Engineer 4 to provide PC hardware break fix services at various locations. The role requires reliable transportation and the ability to pass drug and background ...

SR. BUSINESS ANALYST

San Ramon, CA ยท On-site

$103K - $133K/yr

SR. BUSINESS ANALYST Netpace is a dynamic IT software services and solutions company specializing in Cloud Enablement for Fortune 500 companies. We are a chosen and trusted technology partner for ...

Solution Architect

Las Vegas, NV ยท Hybrid

$100 - $110/hr

Rate to Netpace: $100-$110/hr Location: Las Vegas, NV (Hybrid for 3 days in a week) Duration : 12 months plus. Strong understanding of Microservice architectures, principles and patterns. - MUST ...

Marketing Analyst Netpace is a data-driven, IT software services and solutions company providing innovative solutions for Fortune 500 companies. Our comprehensive portfolio of managed services across ...

Manufacturing Sanitation II_USA

Meridian, ID ยท On-site

$15.25 - $18.50/hr

Warehouse Sanitation Worker 1st shift hours: Monday - Thursday 5:30 am - 4:00 pm MST. Primary duty is to keep the repack box line full. Performs other sanitation duties as assigned. Maintains ...

RN - Emergency Room

Kerrville, TX ยท On-site

$29 - $40/hr

Classification/Area: RN Area: ERSalary/Hourly Pay: $29-$40 per hour depending upon experience plus $15,000 sign on bonus paid out over timeDesired Start Date: ASAPSchedule Details: They typically ...

Job Title Desired Start Date: ASAP Length of Assignment: 4 weeks Hours per Week: 36 Shift: Night shift / 7p-7a Weekend Rotation: Every/ Other On-call Requirements: none Holidays Requirements: Yes, as ...

CNA

Dunn, NC ยท On-site

Contract Order# 37487856 was created by the Client: Principle LTC, Inc. (52427) Worksite: PRINCIPLE - Harnett Woods Nursing and Rehab (NC) (PRHARNNC) City/State : Dunn NC Start Date : 10/5/2024 Class ...

Job Summary: Location: Methodist Jennie Edmundson Address: 933 E. Pierce St. - Council Bluffs, IA Work Schedule: Night Shift, 7p-7a Accountable for the delivery of quality care to patients and ...

RN- PAT

Morristown, NJ ยท On-site

Job Details: 13 Week contract Duties: Job Function 1: Assessment skills. Has competent knowledge of all the normal stages of growth and development from Pediatric to Geriatric and delivers patient ...

IN-ISP- Car wash attendant

Indianapolis, IN ยท On-site

$12.75 - $15.25/hr

Job Title: Car Wash Attendant Work Address: 8500 E. 21st Street. , Indianapolis, IN 46219 Duration: Till 06/30/2025 Work schedule is 8:00 AM - 4:30 PM with 1-hour unpaid lunch. Work week is 37.5 ...

RN - ICU

Anacortes, WA ยท On-site

ICU Unit Details - Beds: 6 - Ratios: 1:3 - Depending on acuity - Required Certifications: ACLS, BLS - Common diagnoses/Types of patients: No cardiac intervention. Sepsis, elderly, COPD, CHF, suicide ...

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Help Desk Analyst 1

Help Desk Analyst 1

Netpace, Inc.

Columbus, OH โ€ข On-site

$19.75 - $27/hr

Other

Posted 5 days ago


Job description

Help Desk Analyst (HDA1)
100% On-site
OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com
DESCRIPTION:
HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.
This position will function as a highly skilled HDA with specific responsibilities that include:
1. Understanding of Desktop Support and Software Licensing Services.
2. Ability to image machines and install complicated software.
3

Uses creativity and innovation to automate and streamline processes and procedures.
4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
5. Ability to troubleshoot in a high level systematic way

Ability to identify issues, research cause, and remediate.
6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
7. Troubleshoots basic network, software, printing and/or installation problems
8

Supports staff hardware moves for facility reorganization.
9. Experience with ServiceNow and Knowledge Base preferable.
10. Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM

(Expect regular changes to either the earlier or later shift).
11. Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
EXPERIENCE:
1. Strong communication/leadership skills.
2

Strong influence, collaboration and negotiation experience.
3. Ability to collaborate with supporting resources across business and/or functional lines.
4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
5

Act as the escalation point for high priority support issues.
6. Ability to interpret end user license agreements.
7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
8

Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
11

Ability to understand and follow processes established for the Service Desk.
REQUIRED SKILLS:
1. 2 Years IT experience.
2. 2 Years Troubleshooting experience.
3

2 Years experience documenting procedures.
DESIRED SKILLS:
Experience using ServiceNow is required.
Retail customer service experience is desired.
Service Desk experience is required.


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About Netpace

Sourced by ZipRecruiter

Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US

Year founded

1996