Netpace

Netpace

61 jobs near Columbus, OH

Help Desk Analyst 1

Columbus, OH

$19.75 - $27/hr

Help Desk Analyst (HDA1) 100% On-site OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com DESCRIPTION: HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ...

Netpace is a dynamic IT software services and solutions company specializing in Cloud Enablement for Fortune 500 companies. We are a chosen and trusted technology partner for Digital Transformation ...

Netpace has the distinct honor of being selected to the prestigious Inc. 5000 List of Fastest Growing Private Companies for 5 years in a row and recognized as one of the 100 fast growing private ...

SR. BUSINESS ANALYST

San Ramon, CA · On-site

$103K - $133K/yr

Sr. Business Analyst Netpace is a dynamic IT software services and solutions company specializing in Cloud Enablement for Fortune 500 companies. We are a chosen and trusted technology partner for ...

SR. BUSINESS ANALYST

San Ramon, CA

$103K - $133K/yr

SR. BUSINESS ANALYST Netpace is a dynamic IT software services and solutions company specializing in Cloud Enablement for Fortune 500 companies. We are a chosen and trusted technology partner for ...

Solution Architect

Las Vegas, NV · Hybrid

$100 - $110/hr

Rate to Netpace: $100-$110/hr Location: Las Vegas, NV (Hybrid for 3 days in a week) Duration : 12 months plus. Strong understanding of Microservice architectures, principles and patterns. - MUST ...

Marketing Analyst Netpace is a data-driven, IT software services and solutions company providing innovative solutions for Fortune 500 companies. Our comprehensive portfolio of managed services across ...

LPN

Smithfield, NC · On-site

$22.25 - $30.25/hr

Job Title Location: Principle Barbour Court (Kinston, NC) Bill Rate: 52.00 / hr Class/Area: LPN / GERI Desired Start Date: ASAP Length of Assignment: 8 weeks Hours per Week: 32 Shift and Time: 15:00 ...

Operations Support Specialist

Harrisburg, PA · On-site

$50K - $68K/yr

Procurement Operations Specialist The Procurement Operations Specialist is the face and voice of the company to our customers, building relationships in each interaction. Specialists help our ...

Worksite: PRINCIPLE - Magnolia Lane Nursing and Rehab (NC) (PRMAGNC) City/State : Morganton NC Start Date : 5/18/2024 Class : (CNA) Certified Nursing Assistant Length : 6 weeks Shift Hours : 8 hours ...

Facility : Northside Hospital Atlanta, Atlanta, Georgi Requisition : 2024-73982 Schedule Type : Deferred Schedule Job Title : CT Technologist (Allied) Specialty/Dept. : tl-CT IMAGING (723) Facility ...

Location: PRINCIPLE - River Trace Nursing and Rehab Bill Rate: $30.50 Local | 31.75$Travel 100+ miles Class/Area: CNA/GERI Desired Start Date: ASAP Length of Assignment: 13 Weeks Hours per Week ...

Executive Assistant Manage people managers daily calendar including the coordination of internal and external meetings/conference calls, departmental off-sites and industry conferences/events.

(RN) Registered Nurse

Havelock, NC · On-site

$69.25 - $73/hr

Registered Nurse (RN) - Geriatrics Worksite: PRINCIPLE - Cherry Point Bay Nursing and Rehab (NC) (PRCHERNC) City/State: Havelock NC Start Date: 7/13/2024 Class: (RN) Registered Nurse Length: 8 weeks ...

Nurse Practitioner - ICU Worksite: Edward Hospital (EDWARD) City/State: Naperville IL Start Date: 6/9/2024 Class: (NP) Nurse Practitioner Length: 13 weeks Shift Hours: 12 hours Area: (ICU) Intensive ...

FullStack Java Develooper

$53.75 - $69.25/hr

Onsite in Walnut Creek 3 days/week - Tuesday/Wednesday/Thursday Full Stack Java Developer - Server Side § 5+ years relevant development experience in Java. § Experience with various open source ...

Clinical Documentation Specialist Reviews clinical documentation and diagnostic results as appropriate to extract abstract data and apply appropriate ICD-9-CM/ICD10-CM/PCS and CPT 4 codes for ...

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Showing results 1-20

Help Desk Analyst 1

$19.75 - $27/hr

Other

Posted 11 days ago


Job description

Help Desk Analyst (HDA1)
100% On-site
OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com
DESCRIPTION:
HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.
This position will function as a highly skilled HDA with specific responsibilities that include:
1. Understanding of Desktop Support and Software Licensing Services.
2. Ability to image machines and install complicated software.
3

Uses creativity and innovation to automate and streamline processes and procedures.
4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
5. Ability to troubleshoot in a high level systematic way

Ability to identify issues, research cause, and remediate.
6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
7. Troubleshoots basic network, software, printing and/or installation problems
8

Supports staff hardware moves for facility reorganization.
9. Experience with ServiceNow and Knowledge Base preferable.
10. Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM

(Expect regular changes to either the earlier or later shift).
11. Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
EXPERIENCE:
1. Strong communication/leadership skills.
2

Strong influence, collaboration and negotiation experience.
3. Ability to collaborate with supporting resources across business and/or functional lines.
4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
5

Act as the escalation point for high priority support issues.
6. Ability to interpret end user license agreements.
7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
8

Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
11

Ability to understand and follow processes established for the Service Desk.
REQUIRED SKILLS:
1. 2 Years IT experience.
2. 2 Years Troubleshooting experience.
3

2 Years experience documenting procedures.
DESIRED SKILLS:
Experience using ServiceNow is required.
Retail customer service experience is desired.
Service Desk experience is required.


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About Netpace

Sourced by ZipRecruiter

Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US

Year founded

1996