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Desktop Analyst Jobs (NOW HIRING)

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Desktop Analyst

Joplin, MO · On-site

$19.74/hr

The Desktop Analyst documents and prioritizes support requests, maintains assigned IT equipment, assists with endpoint security and system updates, supports small-scale network cabling needs, and ...

Desktop Analyst

San Francisco, CA · On-site

$90K - $105K/yr

Desktop Analyst (Flexible Hybrid in SF Bay Area) This is a rare opportunity to join an excellent team, at a mid-size San Francisco law firm that is highly renowned for their firm culture and focus on ...

Desktop Analyst

Alpharetta, GA · On-site

$22.75 - $30.50/hr

Desktop Analyst and Sr Desktop Analyst Location: Alpharetta,GA Job Summary The Deskside Support Analyst is a technical professional responsible for providing direct assistance to end users in ...

Desktop Analyst

New York, NY · On-site

$70K - $80K/yr

The Desktop Analyst will work within the Align Managed Services team, which delivers monitoring and support for critical and non-critical IT assets. Prior experience supporting users in a managed ...

Desktop Analyst

Phoenix, AZ · On-site

$23 - $31/hr

Skills Desktop, Mobile devi.. Visa Types Green Card, US Citiz.. Job Title: User Technology Specialist (Contractor) Division: Solid Waste Purpose: Provide temporary IT support to ensure continuity ...

Desktop Analyst

Cincinnati, OH · On-site

$22.25 - $30/hr

About the role As a Desktop Analyst, you will make an impact by providing direct technical assistance to end users, ensuring the smooth operation of hardware, software, and IT systems across the ...

Desktop Analyst

Charlotte, NC · On-site

$22.75 - $30.50/hr

Desktop Analyst Location: Charlotte - NC Job Summary The Deskside Support Analyst is a technical professional responsible for providing direct assistance to end users in troubleshooting and resolving ...

Desktop Analyst

Cincinnati, OH · On-site

$22.25 - $30/hr

Desktop Analyst Location: Cincinnati, OH Job Summary The Deskside Support Analyst is a technical professional responsible for providing direct assistance to end users in troubleshooting and resolving ...

Desktop Analyst

Stamford, CT · On-site

$60.50K - $71.50K/yr

About the role As a Desktop Analyst, you will make an impact by providing direct technical assistance to end users, ensuring the smooth operation of hardware, software, and IT systems across the ...

Desktop Analyst

Orlando, FL · On-site

$21.75 - $29.25/hr

Desktop Analyst Location: Orlando, FL Job Summary The Deskside Support Analyst is a technical professional responsible for providing direct assistance to end users in troubleshooting and resolving ...

Desktop Analyst

New York, NY · On-site

$70K - $80K/yr

The Desktop Analyst will work within the Align Managed Services team, which delivers monitoring and support for critical and non-critical IT assets. Prior experience supporting users in a managed ...

Desktop Analyst

Scottsdale, AZ · On-site

$23.50 - $31.50/hr

Responsible for providing desktop support and ensuring a high level of customer satisfaction with ... Strong analytical and problem-solving skills. * Intermediate skills in computer terminal and ...

Responsible for providing desktop support and ensuring a high level of customer satisfaction with ... Strong analytical and problem-solving skills. * Intermediate skills in computer terminal and ...

Responsible for providing desktop support and ensuring a high level of customer satisfaction with ... Strong analytical and problem-solving skills. * Intermediate skills in computer terminal and ...

Responsible for providing desktop support and ensuring a high level of customer satisfaction with ... Strong analytical and problem-solving skills. * Intermediate skills in computer terminal and ...

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Desktop Analyst information

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How much do desktop analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What Is a Desktop Analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

What are the key skills and qualifications needed to thrive as a Desktop Analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

How does a Desktop Analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What are Desktop Analysts?

Desktop Analysts are IT professionals responsible for maintaining, troubleshooting, and supporting computer desktops, laptops, and related hardware and software within an organization. They install and configure operating systems, resolve user issues, and ensure that all desktop equipment functions efficiently. Desktop Analysts may also assist with software updates, security patches, and user training to optimize productivity and technology use in the workplace.

What is the role of a desktop analyst?

A desktop analyst is responsible for managing, troubleshooting, and maintaining computer desktops and related hardware and software within an organization. They often diagnose technical issues, install updates, and support end-users to ensure smooth daily operations, typically using tools like remote management software and following IT best practices.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

What cities are hiring for Desktop Analyst jobs? Cities with the most Desktop Analyst job openings:
What states have the most Desktop Analyst jobs? States with the most job openings for Desktop Analyst jobs include:
Infographic showing various Desktop Analyst job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,937 per year, or $26.9 per hour.
Desktop Analyst

$20.75 - $28/hr

Full-time

Posted 6 days ago


Baptist Memorial Health Care rating

7.3

Company rating: 7.3 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

290th of 864 rated healthcare providers


Job description

The Desktop Analyst will assist the Systems and Networks Manager in maintaining end user solutions. The position
reports directly to the Sr. Desktop Analyst and Systems and Networks Manager.
Job Expectations-
• Manage and mentor Desktop Analysts and Associates
• Deployed all end user equipment
• Image desktop and laptops
• Provide advanced hardware and software support to end users
• Structured Ethernet and Fiber cabling
• Work closely with all ITS groups
• HIPAA compliance
• Any other functions deemed necessary by the hospital
Educational and experience-
Required: An Associate Degree in a relevant field with 3-years of experience.
Desired: Bachelor's degree with more than 3-years of experience.
Work Hours- only one should be selected
• Normal hours

What Baptist Memorial Health Care employees say

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About Baptist Memorial

Sourced by ZipRecruiter

Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US