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Desktop Analyst Jobs (NOW HIRING)

Cognizant Technology Solutions

Desktop Analyst

Cincinnati, OH · On-site

$22.25 - $30/hr

About the role As a Desktop Analyst, you will make an impact by providing direct technical assistance to end users, ensuring the smooth operation of hardware, software, and IT systems across the ...

Align Communications

Desktop Analyst

New York, NY · On-site

$65K - $70K/yr

The Desktop Analyst will work within the Align Managed Services team, which delivers monitoring and support for critical and non-critical IT assets. Prior experience supporting users in a managed ...

Ameri-Force

Desktop Analyst

San Diego, CA

$26/hr

SUMMARY As a member of the IT Help Desk team, the Technical Support Analyst provides outstanding customer service and technical assistance to end-users across all levels of technical proficiency.

New

URBN

URBN Desktop Analyst

Philadelphia, PA

$21.25 - $28.75/hr

Role Summary URBN is looking for a Desktop Analyst that will be responsible for providing technical support for all corporate employees at the Navy Yard campus, off-site offices, as well as remote ...

URBN

URBN Desktop Analyst

Philadelphia, PA · On-site

$21.25 - $28.75/hr

Role Summary URBN is looking for a Desktop Analyst that will be responsible for providing technical support for all corporate employees at the Navy Yard campus, off-site offices, as well as remote ...

Addison Group

Senior Desktop Analyst

Oklahoma City, OK · Remote

$26 - $28/hr

Role: Senior Desktop Support Technician Position Type: Contract Location: Oklahoma City, OK (100 ... Strong troubleshooting and root cause analysis abilities * Comfortable supporting both routine ...

Compunnel

Desktop Support Analyst

San Diego, CA · On-site

$24.75 - $33.25/hr

Desktop Analyst Number of needs: 1 Duration of Assignment: 6 months Work hours: 8:00 am to 4:30 pm Key Responsibilities Tier 1 Technical Support: Hands-on experience with ticket triage ...

Bank of Hope

IT Desktop Analyst/Asset I

Honolulu, HI · On-site

$21.64 - $22.60/hr

Fundamental understanding of Inventory Management & Analysis * Basic knowledge of IT Desktop's Vendor Management * Compliance Tracking and management * Basic knowledge of Service Now & Visio

Hope Bank

IT Desktop Analyst/Asset I

Honolulu, HI · On-site

$21.64 - $22.60/hr

Fundamental understanding of Inventory Management & Analysis * Basic knowledge of IT Desktop's Vendor Management * Compliance Tracking and management * Basic knowledge of Service Now & Visio

DYOPATH

Desktop Support Analyst I

Deer Park, TX · On-site

$25/hr

Join DYOPATH as a Desktop Support Analyst Are you passionate about solving technology challenges and delivering outstanding customer support? Do you enjoy helping users stay productive while working ...

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Desktop Analyst information

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How much do desktop analyst jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for desktop analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

How does a desktop analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What is a desktop analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

Is computer analyst a good career?

A computer analyst, often called a systems analyst or IT analyst, is a stable career with demand in various industries due to the reliance on technology. It typically requires strong problem-solving skills, knowledge of hardware and software, and certifications such as CompTIA or Cisco to advance. The role offers opportunities for growth, specialization, and competitive salaries depending on experience and location.

What are the key skills and qualifications needed to thrive as a desktop analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

More about Desktop Analyst jobs
What cities are hiring for Desktop Analyst jobs? Cities with the most Desktop Analyst job openings:
Who are the top companies hiring for Desktop Analyst jobs? The top employers for Desktop Analyst jobs are:
What states have the most Desktop Analyst jobs? States with the most job openings for Desktop Analyst jobs include:
What job categories do people searching Desktop Analyst jobs look for? The top searched job categories for Desktop Analyst jobs are:
What are popular job titles related to Desktop Analyst jobs? For Desktop Analyst jobs, the most frequently searched job titles are:
Desktop Analyst jobs near you
Infographic showing various Desktop Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

Desktop Analyst

Richmond University Medical Center

Staten Island, NY • On-site

$55K - $65K/yr

Full-time

Re-posted 10 days ago

Richmond University Medical Center rating

8.3

Company rating: 8.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

78th of 1,054 rated hospitals

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Day Shift - 7.5 Hours (United States of America)
Job Description: Desktop
We are seeking a highly skilled and motivated Desktop Analyst to join our dynamic team. This role is ideal for individuals with a strong technical background and a passion for delivering exceptional customer service. As a key member of our IT team, you will be responsible for providing desktop support, managing network cabling systems, and ensuring smooth operations across various technical infrastructures.
Desktop Job Responsibilities:
Desktop Support:
  • Provide technical support and troubleshooting for desktop hardware and software issues.
  • Install, configure, and maintain desktop operating systems and applications.
  • Set up and maintain user accounts and permissions.
  • Respond to user inquiries and provide timely resolutions to technical issues.
  • Collaborate with other IT teams to resolve complex technical problems.
  • Conduct regular maintenance and updates to ensure optimal performance of desktop systems.
  • Assist with the procurement and inventory management of desktop equipment and software.
  • Document and maintain accurate records of support activities and resolutions.

Key Responsibilities for Desktop Support Engineer:
  • Diagnoses and troubleshoot hardware and software issues on desktop systems.
  • Install, configure, and upgrade operating systems and software applications.
  • Collaborate with users to identify and resolve technical problems.
  • Provide training and guidance to users on the proper use of desktop systems.
  • Assist in the implementation of IT projects and initiatives.
  • Stay up to date with the latest technology trends and advancements.
  • Ensure compliance with company policies and procedures related to desktop systems.
  • Continuously improve desktop support processes and procedures.

Cable Responsibilities:
  • Install, maintain, and repair cable TV and internet systems.
  • Test and troubleshoot issues with network communication.

Qualifications and Skills:
  • 1+ years of professional technician experience and desktop support.
  • Familiarity with industry tools and equipment used for cabling and desktop support.
  • Valid driver's license with a clean driving record.
  • Ability to work at tall heights and lift 50+ pounds.
  • Strong knowledge of desktop operating systems (Windows, macOS) and software applications.
  • Familiarity with hardware components and troubleshooting techniques.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal abilities.
  • Ability to work independently and as part of a team.
  • Bachelor's degree in computer science or a related field preferred.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Job Environment: This role requires flexibility, strong attention to detail, and the ability to troubleshoot technical issues efficiently. The Desktop Support Engineer will work in a fast-paced environment, collaborating closely with other IT teams and providing direct support to end-users.
Please note that this position requires working every other weekend.
Salary Range: $55,000 - $65,000
We are looking for a motivated and technically proficient individual to support the successful operation of our organization's desktop and network systems. If you're passionate about technology, customer service, and problem-solving, we encourage you to apply!
Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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