Minneapolis, MN · On-site
$25 - $29/hr
We are looking for a Desktop Support Analyst to. In this role, you will support end users in a hybrid work environment and focus on delivering responsive technical assistance with a strong customer ...
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Minneapolis, MN · On-site
$25 - $29/hr
We are looking for a Desktop Support Analyst to. In this role, you will support end users in a hybrid work environment and focus on delivering responsive technical assistance with a strong customer ...
Mankato, MN · On-site
$45K - $70K/yr
A Desktop Support Analyst job in Mankato, Minnesota, is currently available through Belcan at one of our key aerospace clients. To be considered for this role, you will hold a degree in Computer ...
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Mankato, MN · On-site
$45K - $70K/yr
A Desktop Support Analyst job in Mankato, Minnesota, is currently available through Belcan at one of our key aerospace clients. To be considered for this role, you will hold a degree in Computer ...
$23.50 - $31.75/hr
... where analysis of situations or data require an in-depth eval; * Provide remote tech support for hardware (printers, desktop, laptop, drivers, monitors, and Mobile Handheld Devices) & software ...
$23.50 - $31.75/hr
... where analysis of situations or data require an in-depth eval; * Provide remote tech support for hardware (printers, desktop, laptop, drivers, monitors, and Mobile Handheld Devices) & software ...
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Rochester, MN · On-site
$21 - $27/hr
Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team in Rochester, MN. When working from home (WFH), the Hybrid DSA is the initial point of contact for all ...
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Rochester, MN · On-site
$21 - $27/hr
Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team in Rochester, MN. When working from home (WFH), the Hybrid DSA is the initial point of contact for all ...
New
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Rochester, MN · On-site
$21 - $27/hr
Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team in Rochester, MN. When working from home (WFH), the Hybrid DSA is the initial point of contact for all ...
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Rochester, MN · On-site
$21 - $27/hr
Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team in Rochester, MN. When working from home (WFH), the Hybrid DSA is the initial point of contact for all ...
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$20.75 - $26.25/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... DESKTOP Support Representative Job ID: # S2LF3H Location: Eagan,Mn- 55123 Duration: : 1 year (with ...
$20.75 - $26.25/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... DESKTOP Support Representative Job ID: # S2LF3H Location: Eagan,Mn- 55123 Duration: : 1 year (with ...
$20.75 - $26.25/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible ...
$20.75 - $26.25/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible ...
Minneapolis, MN · On-site
$78K - $108K/hr
Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support ... Strong analytical, research, and problem-solving skills * Excellent customer service and ...
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Minneapolis, MN · On-site
$78K - $108K/hr
Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support ... Strong analytical, research, and problem-solving skills * Excellent customer service and ...
Eagan, MN · On-site
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Job Title: DESKTOP Support Representative Job ID: # Fast Path [19084] Location: Eagan,Mn- 55123 ...
Eagan, MN · On-site
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Job Title: DESKTOP Support Representative Job ID: # Fast Path [19084] Location: Eagan,Mn- 55123 ...
$20.75 - $26.25/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...
$20.75 - $26.25/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...
$20.75 - $26.25/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...
$20.75 - $26.25/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... DESKTOP Support Representative Job ID: # [19011] Location: MINNEAPOLIS,MN-55416 Duration: : 1 year ...
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... DESKTOP Support Representative Job ID: # [19011] Location: MINNEAPOLIS,MN-55416 Duration: : 1 year ...
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Minneapolis, MN · On-site
$35K - $47K/yr
POSITION DESCRIPTION Hardware Technician / Desktop Support Technician Department: Information ... Strong problem-solving and analytical skills. Ability to manage multiple priorities and meet ...
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Minneapolis, MN · On-site
$35K - $47K/yr
POSITION DESCRIPTION Hardware Technician / Desktop Support Technician Department: Information ... Strong problem-solving and analytical skills. Ability to manage multiple priorities and meet ...
Plymouth, MN · On-site
$79K - $119K/yr
... Perform analysis and diagnosis of complex problems for customers and recommend and implement ... desktops, HP, Dell, and Ricoh printers. Specialized Skills / Other Requirements • Exceptional ...
Plymouth, MN · On-site
$79K - $119K/yr
... Perform analysis and diagnosis of complex problems for customers and recommend and implement ... desktops, HP, Dell, and Ricoh printers. Specialized Skills / Other Requirements • Exceptional ...
Plymouth, MN · On-site
$79K - $119K/yr
Perform analysis and diagnosis of complex problems for customers and recommend and implement ... desktops, HP, Dell, and Ricoh printers. Specialized Skills / Other Requirements Exceptional ...
Plymouth, MN · On-site
$79K - $119K/yr
Perform analysis and diagnosis of complex problems for customers and recommend and implement ... desktops, HP, Dell, and Ricoh printers. Specialized Skills / Other Requirements Exceptional ...
Minneapolis, MN · On-site
$23 - $28/hr
Provide deskside and remote support for laptops, desktops, docking stations, and mobile devices ... Identify recurring issues and support root cause analysis. * Monitor ticket trends and recommend ...
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Minneapolis, MN · On-site
$23 - $28/hr
Provide deskside and remote support for laptops, desktops, docking stations, and mobile devices ... Identify recurring issues and support root cause analysis. * Monitor ticket trends and recommend ...
Minneapolis, MN · On-site
$21/hr
Genesis10 is currently seeking a Desktop Support & Deployment Technician for an Onsite position ... S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ...
New
Minneapolis, MN · On-site
$21/hr
Genesis10 is currently seeking a Desktop Support & Deployment Technician for an Onsite position ... S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ...
New
IT Desktop Service SpecialistRobbinsdale, MN Posting Date: Jul 31 2026 Apply now Back to search ... analyze and solve problems/activities with minimal work direction Experience with Microsoft ...
IT Desktop Service SpecialistRobbinsdale, MN Posting Date: Jul 31 2026 Apply now Back to search ... analyze and solve problems/activities with minimal work direction Experience with Microsoft ...
IT Desktop Service SpecialistRobbinsdale, MN Posting Date: Jul 31 2026 Apply now Back to search ... analyze and solve problems/activities with minimal work direction Experience with Microsoft ...
IT Desktop Service SpecialistRobbinsdale, MN Posting Date: Jul 31 2026 Apply now Back to search ... analyze and solve problems/activities with minimal work direction Experience with Microsoft ...
Minneapolis, MN · On-site
$21/hr
Genesis10 is currently seeking a Desktop Support & Deployment Technician for an Onsite position ... S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ...
New
Minneapolis, MN · On-site
$21/hr
Genesis10 is currently seeking a Desktop Support & Deployment Technician for an Onsite position ... S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ...
New
$10.59 - $13.16
0% of jobs
$13.16 - $15.73
1% of jobs
$15.73 - $18.30
4% of jobs
$18.30 - $20.87
13% of jobs
$21.91 is the 25th percentile. Wages below this are outliers.
$20.87 - $23.44
17% of jobs
The median wage is $25.43 / hr.
$23.44 - $26.01
19% of jobs
$26.01 - $28.57
19% of jobs
$28.89 is the 75th percentile. Wages above this are outliers.
$28.57 - $31.14
13% of jobs
$31.14 - $33.71
7% of jobs
$33.71 - $36.28
4% of jobs
$36.28 - $38.85
2% of jobs
$10
$26
$38
A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.
| Aspect | Desktop Analyst | Help Desk Technician |
|---|---|---|
| Credentials | Typically requires CompTIA A+ or similar certifications | Often requires CompTIA A+ or similar certifications |
| Work Environment | Works in corporate or enterprise IT settings, managing desktops and hardware | Provides remote or on-site support, assisting end-users with technical issues |
| Employer & Industry | Common in IT departments across various industries | Found in IT support centers, service providers, and corporate environments |
Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.
We are looking for a Desktop Support Analyst to. In this role, you will support end users in a hybrid work environment and focus on delivering responsive technical assistance with a strong customer service mindset. The role will play a key part in device setup, desktop support, and Windows 11 rollout activities while helping users remain productive during day-to-day operations.
Responsibilities:
• Provide first-line technical support by phone, remote channels, and in person, ensuring issues are assessed, prioritized, resolved, or escalated in a timely manner.
• Support the rollout of Windows 11 on newly issued devices and assist with upgrading existing computers from Windows 10.
• Deliver post-deployment assistance to employees by addressing technical problems, answering usage questions, and minimizing disruption to daily work.
• Investigate desktop, software, and account-related incidents, document findings, and keep ticket records updated with status, root cause, and resolution details.
• Partner with the broader support team to coordinate migration activities and maintain a smooth user experience throughout deployment efforts.
• Prepare and maintain support documentation, including procedures, user guidance, training references, and frequently asked questions.
• Configure and support endpoint devices using enterprise management tools such as Autopilot, Intune, SCCM, or similar platforms.
• Assist with user and device administration tasks involving Active Directory, Microsoft 365 environments, and related admin portals.
• 2+ years of experience in technical support, desktop support, or help desk environments.
• Hands-on experience with Windows 10 and Windows 11 troubleshooting, deployment, or upgrade support.
• Working knowledge of Active Directory, including user and group administration.
• Familiarity with service desk ticketing processes and maintaining accurate support records.
• Experience with Microsoft 365 tools and administrative platforms such as Exchange, Azure, or related services.
• Exposure to endpoint management solutions such as SCCM, Intune, AirWatch, Autopilot, or comparable tools.
• Strong customer service, communication, and interpersonal skills with the ability to support both technical and non-technical users.
• Ability to learn new technologies quickly, work independently, and handle sensitive information with professionalism.
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Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.
Recruiting and staffing services
10,000+ Employees
San Ramon, CA, US
1948
