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Desktop Analyst Jobs in Minnesota (NOW HIRING)

Robert Half

Desktop Support Analyst

Minneapolis, MN · On-site

$25 - $29/hr

We are looking for a Desktop Support Analyst to. In this role, you will support end users in a hybrid work environment and focus on delivering responsive technical assistance with a strong customer ...

New

Belcan, LLC

Desktop Support Analyst

Mankato, MN · On-site

$45K - $70K/yr

A Desktop Support Analyst job in Mankato, Minnesota, is currently available through Belcan at one of our key aerospace clients. To be considered for this role, you will hold a degree in Computer ...

Innosoul inc

Desktop Support Analyst

Saint Paul, MN · On-site

$23.50 - $31.50/hr

MN-3828 Hybrid/Local Service Desk/Desktop Support Analyst (15+) with hardware/software/mobile devices, Windows/macOS, networking, Active Directory, ITIL, ticketing, phone-based support experience ...

Belcan

Desktop Support Analyst

Mankato, MN

$45K - $70K/yr

A Desktop Support Analyst job in Mankato, Minnesota, is currently available through Belcan at one of our key aerospace clients. To be considered for this role, you will hold a degree in Computer ...

Belcan

Desktop Support Analyst

Mankato, MN · On-site

$45K - $70K/yr

A Desktop Support Analyst job in Mankato, Minnesota, is currently available through Belcan at one of our key aerospace clients. To be considered for this role, you will hold a degree in Computer ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... DESKTOP Support Representative Job ID: # S2LF3H Location: Eagan,Mn- 55123 Duration: : 1 year (with ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...

Teleflex

Desktop Support Administrator

Plymouth, MN · On-site

... Perform analysis and diagnosis of complex problems for customers and recommend and implement ... desktops, HP, Dell, and Ricoh printers. Specialized Skills / Other Requirements • Exceptional ...

Teleflex

Desktop Support Administrator

Plymouth, MN

$79K - $119K/yr

Perform analysis and diagnosis of complex problems for customers and recommend and implement ... desktops, HP, Dell, and Ricoh printers. Specialized Skills / Other Requirements Exceptional ...

CYNET SYSTEMS

Desktop Support Technician

Minneapolis, MN · On-site

$23 - $28/hr

Provide deskside and remote support for laptops, desktops, docking stations, and mobile devices ... Identify recurring issues and support root cause analysis. * Monitor ticket trends and recommend ...

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Desktop Analyst information

See Minnesota salary details

$10

$26

$38

How much do desktop analyst jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for desktop analyst in Minnesota is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $29.42 per hour, depending on experience, location, and employer.

What are Desktop Analysts?

Desktop Analysts are IT professionals responsible for maintaining, troubleshooting, and supporting computer desktops, laptops, and related hardware and software within an organization. They install and configure operating systems, resolve user issues, and ensure that all desktop equipment functions efficiently. Desktop Analysts may also assist with software updates, security patches, and user training to optimize productivity and technology use in the workplace.

How does a Desktop Analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What Is a Desktop Analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

What jobs pay 250 an hour?

In the IT field, highly specialized roles such as senior desktop analysts with extensive experience, certifications, and advanced skills in troubleshooting, network management, and security can command hourly rates around $250. These positions often require a strong technical background, certifications like CompTIA or Microsoft, and the ability to handle complex enterprise environments. Such high pay rates are typically associated with freelance consulting or contract work rather than standard full-time employment.

What is a desk analyst?

A desktop analyst is an IT professional responsible for managing and troubleshooting computer hardware, software, and network issues on users' desktops and workstations. They often perform system updates, installations, and support tasks, typically working in an office environment and requiring knowledge of operating systems and remote support tools.

What are the key skills and qualifications needed to thrive as a Desktop Analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary, especially with experience and relevant certifications like CompTIA Security+ or CISSP. Salaries vary by location and organization but are generally above average for entry-level cybersecurity roles.

What is the role of a desktop analyst?

A desktop analyst is responsible for managing, troubleshooting, and maintaining computer desktops and related hardware and software within an organization. They often diagnose technical issues, install updates, and support end-users to ensure smooth daily operations, typically using tools like remote management software and following IT best practices.
More about Desktop Analyst jobs
What are popular job titles related to Desktop Analyst jobs in Minnesota? For Desktop Analyst jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Desktop Analyst jobs in Minnesota look for? The top searched job categories for Desktop Analyst jobs in Minnesota are:
What are popular job titles related to Desktop Analyst jobs in MN? For Desktop Analyst jobs in MN, the most frequently searched job titles are:
Desktop Analyst jobs near you
Infographic showing various Desktop Analyst job openings in Minnesota as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $54,785 per year, or $26.3 per hour.

Desktop Support Analyst

Robert Half

Minneapolis, MN • On-site

$25 - $29/hr

Temporary

Posted 3 days ago

New

Job description

We are looking for a Desktop Support Analyst to. In this role, you will support end users in a hybrid work environment and focus on delivering responsive technical assistance with a strong customer service mindset. The role will play a key part in device setup, desktop support, and Windows 11 rollout activities while helping users remain productive during day-to-day operations.


Responsibilities:

• Provide first-line technical support by phone, remote channels, and in person, ensuring issues are assessed, prioritized, resolved, or escalated in a timely manner.

• Support the rollout of Windows 11 on newly issued devices and assist with upgrading existing computers from Windows 10.

• Deliver post-deployment assistance to employees by addressing technical problems, answering usage questions, and minimizing disruption to daily work.

• Investigate desktop, software, and account-related incidents, document findings, and keep ticket records updated with status, root cause, and resolution details.

• Partner with the broader support team to coordinate migration activities and maintain a smooth user experience throughout deployment efforts.

• Prepare and maintain support documentation, including procedures, user guidance, training references, and frequently asked questions.

• Configure and support endpoint devices using enterprise management tools such as Autopilot, Intune, SCCM, or similar platforms.

• Assist with user and device administration tasks involving Active Directory, Microsoft 365 environments, and related admin portals.

• 2+ years of experience in technical support, desktop support, or help desk environments.

• Hands-on experience with Windows 10 and Windows 11 troubleshooting, deployment, or upgrade support.

• Working knowledge of Active Directory, including user and group administration.

• Familiarity with service desk ticketing processes and maintaining accurate support records.

• Experience with Microsoft 365 tools and administrative platforms such as Exchange, Azure, or related services.

• Exposure to endpoint management solutions such as SCCM, Intune, AirWatch, Autopilot, or comparable tools.

• Strong customer service, communication, and interpersonal skills with the ability to support both technical and non-technical users.

• Ability to learn new technologies quickly, work independently, and handle sensitive information with professionalism.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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