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Desktop Analyst Jobs in Washington, DC (NOW HIRING)

Infojini Inc

Desktop Support Analyst

Washington, DC · On-site

$26.25 - $35.50/hr

Desktop Support Analyst (1st Shift) Location: Washington, DC Duration: 12 months The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 ...

Leidos

Senior Desktop Systems Analyst

Fort Belvoir, VA · On-site

$82K - $149K/yr

Leidos is seeking an Desktop Systems Lead / Senior Desktop Systems Analyst to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA OR Albuquerque ...

System One

Desktop Governance Analyst

Vienna, VA · Remote

$23.75 - $32/hr

Desktop Governance Analyst Location: Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Support governance, risk, and compliance activities focused on elevated access ...

System One Holdings, LLC

Desktop Governance Analyst

Vienna, VA · On-site

$23.25 - $31.25/hr

Desktop Governance Analyst Location: Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Support governance, risk, and compliance activities focused on elevated access ...

System One

Desktop Governance Analyst

Vienna, VA · Remote

$23.75 - $32/hr

Desktop Governance Analyst Location: Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Support governance, risk, and compliance activities focused on elevated access ...

System One

Desktop Governance Analyst

Vienna, VA · Remote

$23.75 - $32/hr

Desktop Governance Analyst Location: Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Support governance, risk, and compliance activities focused on elevated access ...

System One

Desktop Governance Analyst

Vienna, VA · Remote

$23.75 - $32/hr

Desktop Governance Analyst Location: Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Support governance, risk, and compliance activities focused on elevated access ...

System One

Desktop Governance Analyst

Vienna, VA · On-site

$23.25 - $31.25/hr

Desktop Governance Analyst Location: Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Support governance, risk, and compliance activities focused on elevated access ...

System One

Desktop Governance Analyst

Vienna, VA · Remote

$23.75 - $32/hr

Desktop Governance Analyst Location: Vienna, VA Type: Contract Work Model: Hybrid - onsite and remote Responsibilities * Support governance, risk, and compliance activities focused on elevated access ...

Infojini Inc

Desktop Support

Washington, DC · On-site

$26.25 - $35.50/hr

... HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The successful candidate will be expected to interface with internal customers and various technical ...

Leidos

Senior Desktop Systems Analyst

Fort Belvoir, VA · On-site

$82K - $149K/yr

Leidos is seeking an Desktop Systems Lead / Senior Desktop Systems Analyst to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA OR Albuquerque ...

CyberLinx Solutions LLC

Desktop Technician

Washington, DC · On-site

$23 - $29.25/hr

CyberLinx Solutions, LLC is seeking a strong Desktop Technician with proven ability to multi-task ... Provide expert support, analysis, research, and advice into exceptionally complex problems, and ...

CyberLinx Solutions LLC

Desktop Technician

Washington, DC · On-site

$23 - $29.25/hr

CyberLinx Solutions, LLC is seeking a strong Desktop Technician with proven ability to multi-task ... Provide expert support, analysis, research, and advice into exceptionally complex problems, and ...

DAn Solutions

Desktop Systems Engineer

Washington, DC · On-site

Analyze customer requirements, operational concepts, and system architectures to develop detailed technical solutions. * Design, engineer, implement, and maintain enterprise desktop systems and ...

DAn Solutions

Desktop Systems Engineer

Sterling, VA · On-site

Analyze customer requirements, operational concepts, and system architectures to develop detailed technical solutions. * Design, engineer, implement, and maintain enterprise desktop systems and ...

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Desktop Analyst information

See Washington, DC salary details

$12

$30

$44

How much do desktop analyst jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for desktop analyst in Washington, DC is $30.46, according to ZipRecruiter salary data. Most workers in this role earn between $25.34 and $34.04 per hour, depending on experience, location, and employer.

What is a desktop analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

What are the key skills and qualifications needed to thrive as a desktop analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

How does a desktop analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

What is the average salary for a desktop analyst in the US?

The average salary for a desktop analyst in the US is approximately $55,000 to $70,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician can earn higher salaries.
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What are popular job titles related to Desktop Analyst jobs in Washington, DC?

For Desktop Analyst jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Desktop Analyst jobs in Washington, DC look for?

The top searched job categories for Desktop Analyst jobs in Washington, DC are:

Desktop Analyst jobs near you
Infographic showing various Desktop Analyst job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,354 per year, or $30.5 per hour.

Desktop Support Analyst

Infojini Inc

Washington, DC • On-site

$26.25 - $35.50/hr

Contractor

Re-posted 10 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Job details mentioned below
Title: Desktop Support Analyst (1st Shift) 
Location: Washington, DC
Duration: 12 months
The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 (including Outlook 2010), Active Directory, Microsoft Lync/Skype for Business, HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The successful candidate will be expected to interface with internal customers and various technical support teams. The demonstrated ability to follow standard operating procedures and processes is essential.

Qualifications

The contractor is required have:

1. At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2. At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3. Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Demonstrated ability to concisely summarize and document client issues is required.
4. At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5. Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.
6. Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7. Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8. Demonstrated analytical and problem solving skills.
9. Strong interpersonal and communication skills who can work with people at various levels of the organization.

Additional Information

A+, MCDST, MTA, MOS, or similar certification is PREFERABLE


This position may require weekend and/or overtime work. 

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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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