Desktop Support
Washington, DC · On-site
They are seeking a Desktop Support professional to provide general desktop support, install and configure operating systems, and support common applications while interacting with clients effectively.
Desktop Support
Washington, DC · On-site
They are seeking a Desktop Support professional to provide general desktop support, install and configure operating systems, and support common applications while interacting with clients effectively.
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Quick apply
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Desktop Support Lead
Bowie, MD · On-site
$65K - $75K/yr
The Desktop Support Lead is also responsible for assisting the Desktop Support Manager in the day-to-day operations of the Desktop Support Team, focusing on incident management, request fulfillment ...
Desktop Support Lead
Bowie, MD · On-site
$65K - $75K/yr
The Desktop Support Lead is also responsible for assisting the Desktop Support Manager in the day-to-day operations of the Desktop Support Team, focusing on incident management, request fulfillment ...
Desktop Support
Rosslyn, VA · On-site
$47/hr
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Desktop Support
Rosslyn, VA · On-site
$47/hr
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...
Desktop Support
$23 - $29.25/hr
Desktop Support Location :Washington, DC Duration :12+ months (Possible extension ) Qualifications At least Seven years of overall IT experience, including a minimum of Five years of experience ...
Desktop Support
$23 - $29.25/hr
Desktop Support Location :Washington, DC Duration :12+ months (Possible extension ) Qualifications At least Seven years of overall IT experience, including a minimum of Five years of experience ...
DESKTOP SUPPORT
$20.75 - $26.25/hr
DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to discuss in detail. Our Client is seeking a motivated Desktop Support Technician with at least one ...
DESKTOP SUPPORT
$20.75 - $26.25/hr
DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to discuss in detail. Our Client is seeking a motivated Desktop Support Technician with at least one ...
Desktop Support
Washington, DC · On-site
$22.75 - $29/hr
Infojini Inc is seeking a Desktop Support professional with strong technical expertise in IT. The role involves providing help desk support and interfacing with clients to resolve technical issues.
Desktop Support
Washington, DC · On-site
$22.75 - $29/hr
Infojini Inc is seeking a Desktop Support professional with strong technical expertise in IT. The role involves providing help desk support and interfacing with clients to resolve technical issues.
Desktop Support Manager
Bethesda, MD · On-site
$82K - $149K/yr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
Desktop Support Manager
Bethesda, MD · On-site
$82K - $149K/yr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
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Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Desktop Support Manager
$40 - $45/hr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
Desktop Support Manager
$40 - $45/hr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Quick apply
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required!! Qualifications Required Qualifications Understanding of Windows Operating Systems and Microsoft ...
Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required!! Qualifications Required Qualifications Understanding of Windows Operating Systems and Microsoft ...
Desktop Support Manager
Washington, DC · On-site
The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their assigned offices. The Manager partners with their counterpart to create full ...
Desktop Support Manager
Washington, DC · On-site
The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their assigned offices. The Manager partners with their counterpart to create full ...
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Quick apply
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Quick apply
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Quick apply
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Desktop Support Manager
Washington, DC · On-site
The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their assigned offices. The Manager partners with their counterpart to create full ...
Desktop Support Manager
Washington, DC · On-site
The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their assigned offices. The Manager partners with their counterpart to create full ...
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Quick apply
Desktop Support
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...
Desktop Support information
See Washington, DC salary details
$15.79 - $17.74
1% of jobs
$17.74 - $19.69
5% of jobs
$19.69 - $21.65
15% of jobs
$22.03 is the 25th percentile. Wages below this are outliers.
$21.65 - $23.60
20% of jobs
The median wage is $24.58 / hr.
$23.60 - $25.56
18% of jobs
$27.42 is the 75th percentile. Wages above this are outliers.
$25.56 - $27.51
17% of jobs
$27.51 - $29.47
9% of jobs
$29.47 - $31.42
6% of jobs
$31.42 - $33.38
5% of jobs
$33.38 - $35.33
2% of jobs
$35.33 - $37.29
1% of jobs
$15
$26
$37
How much do desktop support jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for desktop support in Washington, DC is $26.00, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $28.03 per hour, depending on experience, location, and employer.
What are some common challenges faced by desktop support professionals, and how can they be overcome?
Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.
What is a desktop support?
A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.
What is the career path for desktop support?
A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.
What is the work of desktop support?
Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.
What is the difference between Desktop Support vs Help Desk Technician?
| Aspect | Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, hands-on troubleshooting | Remote or on-site, customer support |
| Primary Responsibilities | Fixing hardware/software issues, maintaining desktops | Responding to user inquiries, ticket management |
| Industry Usage | IT support teams, corporate environments | Help desks, IT service providers |
While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.
What does a desktop support professional do?
Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Washington, DC? The most popular types of Desktop Support jobs in Washington, DC are:
What are popular job titles related to Desktop Support jobs in Washington, DC? For Desktop Support jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Washington, DC look for? The top searched job categories for Desktop Support jobs in Washington, DC are:
Job description
Job Summary:
Infojini Inc is a full service IT consulting, services, and staffing firm recognized as one of the fastest growing IT services and software development companies. They are seeking a Desktop Support professional to provide general desktop support, install and configure operating systems, and support common applications while interacting with clients effectively.
Responsibilities:
• At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy.
• At least 5 years experience in?with installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment.
• At least 5 years??experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML
• Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required.
• 2 years minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint
• Strong Level 1 network and VPN diagnosis and troubleshooting skills.
• Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support.
• Demonstrated analytical and problem solving skills.
• Strong interpersonal and communication skills who can work with people at various levels of the organization.
Qualifications:
Required:
• At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy.
• At least 5 years experience in installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment.
• At least 5 years experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML.
• Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required.
• 2 years minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint.
• Strong Level 1 network and VPN diagnosis and troubleshooting skills.
• Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support.
• Demonstrated analytical and problem solving skills.
• Strong interpersonal and communication skills who can work with people at various levels of the organization.
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Infojini Inc is a full service IT consulting, services, and staffing firm recognized as one of the fastest growing IT services and software development companies. They are seeking a Desktop Support professional to provide general desktop support, install and configure operating systems, and support common applications while interacting with clients effectively.
Responsibilities:
• At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy.
• At least 5 years experience in?with installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment.
• At least 5 years??experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML
• Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required.
• 2 years minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint
• Strong Level 1 network and VPN diagnosis and troubleshooting skills.
• Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support.
• Demonstrated analytical and problem solving skills.
• Strong interpersonal and communication skills who can work with people at various levels of the organization.
Qualifications:
Required:
• At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy.
• At least 5 years experience in installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment.
• At least 5 years experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML.
• Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required.
• 2 years minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint.
• Strong Level 1 network and VPN diagnosis and troubleshooting skills.
• Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support.
• Demonstrated analytical and problem solving skills.
• Strong interpersonal and communication skills who can work with people at various levels of the organization.
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006