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Desktop Support Jobs in Washington, DC (NOW HIRING)

Desktop Support

Merrifield, VA · On-site

$20.25 - $25.75/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Technical Knowledge/Skills: * Ability to diagnose and resolve ...

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Technical Knowledge/Skills: * Ability to diagnose and resolve ...

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

We are currently seeking a Desktop Support Technician (DST) for a full time position. This role is largely responsible for providing operational support services to the organization. We are looking ...

Provide technical support to Client-managed desktops, laptops with docking stations and mobile devices. This includes supporting a variety of Client-standard software and hardware (including ...

We are seeking a Desktop Support to provide technical support and troubleshooting assistance to end users in a fast-paced environment. The ideal candidate will have 1-5 years of experience supporting ...

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting ...

Desktop Support Tech

Mclean, VA · On-site

$20.50 - $26/hr

AA2IT is seeking a Desktop Support Technician to assist with the installation of new laptops. The role involves unboxing laptops, updating software, and providing customer support during the ...

Description Our customer is looking for 2 Desktop Support Technicians to join their team. It's slated as a 6-12 month contract with the possibility to go full-time. They is in the process of ...

Desktop Support Technician

Vienna, VA · On-site

$20.25 - $25.75/hr

Desktop Support Technician- Level 1 Fully onsite, 5 days a week in Vienna Virginia Technical Knowledge/Skills: • Ability to diagnose and resolve hardware and software issues for end users • Basic ...

Desktop Support Tech

Bethesda, MD · On-site

$21.50 - $27.50/hr

AA2IT is seeking a Desktop Support Tech to provide deskside and remote support services. The role involves hardware and software break-fix, incident updates, and parts ordering for client systems.

Description Maxim is looking for 2 Desktop Support Technicians to join their team. It's slated as a 6-12 month contract with the possibility to go full-time. Maxim is in the process of deploying ...

Description Our customer is looking for 2 Desktop Support Technicians to join their team. It's slated as a 6-12 month contract with the possibility to go full-time. They is in the process of ...

Description Maxim is looking for 2 Desktop Support Technicians to join their team. It's slated as a 6-12 month contract with the possibility to go full-time. Maxim is in the process of deploying ...

As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support Services to the Department of State consolidated Bureaus. You will be responsible for ...

Our client is seeking two Desktop Support Technicians to join their IT Support team. This role will support a large-scale deployment of Lenovo Tab K12 devices to caregivers in the field while also ...

Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Desktop Support Technician Location- Pentagon, VA Clearance- Secret Certifications- CompTIA Security+ or equivalent About TIME Systems At TIME Systems, we are at the forefront of Technology ...

Showing results 21-40

Desktop Support information

See Washington, DC salary details

$15

$25

$37

How much do desktop support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for desktop support in Washington, DC is $25.91, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $27.93 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.

What are the most commonly searched types of Desktop Support jobs in Washington, DC?

The most popular types of Desktop Support jobs in Washington, DC are:

What are popular job titles related to Desktop Support jobs in Washington, DC?

For Desktop Support jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Washington, DC look for?

The top searched job categories for Desktop Support jobs in Washington, DC are:

Infographic showing various Desktop Support job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,897 per year, or $25.9 per hour.

$20.25 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Job Title: Desktop Support
Location: Vienna, VA (Onsite)
Position Type: Multi-year contract
Great opportunity with top-tier financial company!
Technical Knowledge/Skills:
  • Ability to diagnose and resolve hardware and software issues for end users
  • Basic networking knowledge (IP, DNS)
  • Basic cybersecurity knowledge (MFA, phishing)
  • Ticketing system experience (ServiceNow)

Experience:
  • 1-5 years of relevant experience
  • Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
  • Experience with troubleshooting issues on Microsoft Windows 11 operating systems
  • Experience with Microsoft M365 productivity software (including, but not limited to: Outlook, OneDrive, and Teams)

Nice to haves:
  • Financial/Banking industry experience
  • CompTIA A+ Certification
  • Microsoft 365 Certified: Fundamentals Certification
  • Experience using ConnectWise Remote Support Software
  • Experience using CyberArk Workforce Password Management Software
  • Experience troubleshooting Citrix VDIs

Interpersonal/Communication:
  • Excellent communication skills
  • Excellent customer service skills
  • Professional presence and maturity
  • Detail-oriented
  • Ability to work well with other team members
  • Comfortable and adaptable in a fast-paced environment
  • Ability to follow and adhere to standard operating procedures

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US