ZipRecruiter

Log In

1

Desktop Support Jobs in Washington, DC (NOW HIRING)

AA2IT

Desktop Support Tech

Mclean, VA · On-site

$20.50 - $26/hr

AA2IT is seeking a Desktop Support Technician to assist with the installation of new laptops. The role involves unboxing laptops, updating software, and providing customer support during the ...

TEKsystems

Desktop Support Technician

Columbia, MD · On-site

$25 - $30/hr

Description Our customer is looking for 2 Desktop Support Technicians to join their team. It's slated as a 6-12 month contract with the possibility to go full-time. They is in the process of ...

INSPYR Solutions

Desktop Support Technician

Vienna, VA · On-site

$20.25 - $25.75/hr

Desktop Support Technician- Level 1 Fully onsite, 5 days a week in Vienna Virginia Technical Knowledge/Skills: • Ability to diagnose and resolve hardware and software issues for end users • Basic ...

AA2IT

Desktop Support Tech

Bethesda, MD · On-site

$21.50 - $27.50/hr

AA2IT is seeking a Desktop Support Tech to provide deskside and remote support services. The role involves hardware and software break-fix, incident updates, and parts ordering for client systems.

TEKsystems

Desktop Support Technician

Columbia, MD

$25 - $30/hr

Description Maxim is looking for 2 Desktop Support Technicians to join their team. It's slated as a 6-12 month contract with the possibility to go full-time. Maxim is in the process of deploying ...

TEKsystems

Desktop Support Technician

Columbia, MD

$25 - $30/hr

Description Our customer is looking for 2 Desktop Support Technicians to join their team. It's slated as a 6-12 month contract with the possibility to go full-time. They is in the process of ...

TEKsystems

Desktop Support Technician

Columbia, MD · On-site

$25 - $30/hr

Description Maxim is looking for 2 Desktop Support Technicians to join their team. It's slated as a 6-12 month contract with the possibility to go full-time. Maxim is in the process of deploying ...

AA2IT

Desktop Support Tech

Bethesda, MD · On-site

$24.25/hr

... Desktop Support Tech exp do you have b- Are you Comptia A+, Client, DELL or eq cert c-How far you live from 4747 Bethesda Ave, Bethesda MD and how will you commute daily d- This client needs your MM ...

DANE LLC

Desktop Support Admin

Chantilly, VA · On-site

$62K - $67K/yr

As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support Services to the Department of State consolidated Bureaus. You will be responsible for ...

TEKsystems

Desktop Support Technician

Columbia, MD

$25 - $30/hr

Our client is seeking two Desktop Support Technicians to join their IT Support team. This role will support a large-scale deployment of Lenovo Tab K12 devices to caregivers in the field while also ...

TEKsystems

Desktop Support Technician

Columbia, MD

$25 - $30/hr

Our client is seeking two Desktop Support Technicians to join their IT Support team. This role will support a large-scale deployment of Lenovo Tab K12 devices to caregivers in the field while also ...

AA2IT

Desktop Support Tech

Bethesda, MD · On-site

$24.25/hr

... Desktop Support Tech exp do you have b- Are you Comptia A+, Client, DELL or eq cert c-How far you live from 4747 Bethesda Ave, Bethesda MD and how will you commute daily d- This client needs your MM ...

Infojini Inc

Desktop Support Analyst

Washington, DC · On-site

$26.25 - $35.50/hr

Desktop Support Analyst (1st Shift) Location: Washington, DC Duration: 12 months The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 ...

K&L Gates

Senior Desktop Support Specialist

Washington, DC · On-site

$80K - $120K/yr

We are seeking a Senior Desktop Support Specialist to join the Washington, D.C. office. As a member of the K&L Gates Information Technology Department, the Senior Desktop Support Analyst provides ...

Mindlance

Desktop Support

Washington, DC · On-site

Providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including: * IT support and troubleshooting of client provisioned hardware ...

previous page

Showing results 41-60

All JobsDesktop Support JobsDesktop Support Jobs in Washington, DC

Desktop Support information

See Washington, DC salary details

$15

$25

$37

How much do desktop support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop support in Washington, DC is $25.91, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $27.93 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Washington, DC?

The most popular types of Desktop Support jobs in Washington, DC are:

What are popular job titles related to Desktop Support jobs in Washington, DC?

For Desktop Support jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Washington, DC look for?

The top searched job categories for Desktop Support jobs in Washington, DC are:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,897 per year, or $25.9 per hour.

Desktop Support Specialist

TriTech Enterprise Systems, Inc.

Washington, DC • On-site

$30/hr

Part-time

Posted 12 days ago

Job description

*** This is a part-time position (20 hours a week: M-F, usually 9 to 2 or 10 to 2)

*** 100 percent on-site position in Washington, DC
 

TriTech Enterprise Systems Inc. (TriTech) is seeking an on-site 'Desktop Support Specialist' to provide line support to all employees and contractors within the DC Government General Services Administration (DGS).  The Desktop Support Specialist (DSS) is responsible for resolving support incidents and requests, as well as meeting customer satisfaction targets and continuous service delivery requirements.

The DSS will work in a dynamic, fast-paced environment providing service over the phone, e-mail, instant message, and in person.  The DSS will work as part of a team to support up to 500 end users.  This is a part-time position for up to 20 hours per week.  

Roles and Responsibilities:

  • Aid customers who experience technical problems. Most commonly, desktop computers (Microsoft and Mac), laptops, tablets, desktop printers, and print services support
  • Using diagnostic techniques and problem-solving methods to troubleshoot issues over the telephone, via live chat, or as part of an on-site visit
  • If offsite, talking customers through a troubleshooting process and working together to rectify problems
  • Implement effective IT solutions for customers and employees concerning basic desktop support and print services
  • Record events and update statuses in an identified database, such as Service Now, e-mail, and possibly QuickBase
  • Installation and maintenance of computer software for all agency-computing platforms, such as MS Office, Adobe, MS Project, and MS Visio
  • Ensures proper security and network operations for the agency as it pertains to McAfee only
  • Ensures the installation and maintenance of print services, secure print software
  • Performs quality assurance reviews of print services and secure print software
  • Participates in the preparation, with the vendor, of print services, secure print software training materials for DGS employees.
  • Map users to printers or print services, secure print solution
  • Manually map users to network drives
  • Organizes and conducts appropriate training meetings when appropriate
  • Support all printers and scanners
  • Identify basic technology-based problems and their root causes; take responsibility for timely troubleshooting and resolution using proven tools, resources, and approved processes
  • Provide secure print training to DGS end users

Required Skills/ Level of Experience:

  • IT Certifications
  • Laptops, desktops, and tablet hardware support
  • Windows 10 &11/Macs
  • MS Office 2013, 2016, O365
  • Copier and desktop printer support

TriTech is an Equal Opportunity Employer!!!

Powered by JazzHR

0IPmFIawlE