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Desktop Analyst Jobs (NOW HIRING)

Desktop Support Analyst

Boston, MA · On-site

$25.25 - $34/hr

Are you a tech-savvy professional with a passion for providing exceptional IT support? We have a fantastic opportunity for a Desktop Support Analyst in Boston. This role is perfect for someone ...

Desktop Support Analyst

Houston, TX

$22.25 - $29.75/hr

Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the provision of ...

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the provision of ...

Sr. Desktop Support Analyst, Progression

Lutz, FL · On-site

$21 - $28/hr

Lead Desktop Analyst COMPANY: Tampa Electric DEPARTMENT: Technology This position can be hired at any level within the job family progression, based on education and experience, but seeking to ...

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months) Position Overview We are seeking an experienced Desktop Support Analyst to join our IT Support team in Big Rapids, MI.

Desktop Support Analyst

New York, NY · On-site

$25.50 - $34.25/hr

KEY DUTIES AND RESPONSIBILITIES As a Desktop Support Analyst Consultant, you will collaborate with the Service Delivery team and clients to ensure clear understanding of issues, adherence to ...

Desktop Support Analyst

Axis, AL · On-site

$24 - $28/hr

Desktop Support Analyst Job Overview: The Deskside Support IT Analyst position ensures proper computer operation in support of end users and business operations by actively resolving escalated end ...

New

Desktop Support Analyst Location: White Plains, NY 10601 Duration: 12+ Months Kindly help me with your most updated resume if you are interested. To support the daily activities of the Desktop ...

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical issues and helping users stay productive? DYOPATH is seeking a detail-oriented Desktop Support Analyst I who thrives ...

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Desktop Support Analyst I who ...

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving advanced technical issues and delivering exceptional end-user support? DYOPATH is seeking a Desktop Support Analyst II ...

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Sr. Desktop Support Analyst, Progression

Lutz, FL · On-site

$21 - $28/hr

Lead Desktop Analyst COMPANY: Tampa Electric DEPARTMENT: Technology This position can be hired at any level within the job family progression, based on education and experience, but seeking to ...

Desktop Support Analyst

Los Angeles, CA · On-site

$30.40 - $35.20/hr

We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Los Angeles, California. This Long-term Contract position focuses on maintaining reliable desktop ...

Desktop Support Analyst

Manchester, NH · On-site

$60K - $65K/yr

Job Mandate The Desktop Analyst plays a key role within the Technology team, driving Kore's growth and innovation in the industry while delivering outstanding technical support and customer service ...

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Desktop Analyst information

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$10

$26

$39

How much do desktop analyst jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for desktop analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What are Desktop Analysts?

Desktop Analysts are IT professionals responsible for maintaining, troubleshooting, and supporting computer desktops, laptops, and related hardware and software within an organization. They install and configure operating systems, resolve user issues, and ensure that all desktop equipment functions efficiently. Desktop Analysts may also assist with software updates, security patches, and user training to optimize productivity and technology use in the workplace.

How does a Desktop Analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What Is a Desktop Analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

What is a desk analyst?

A desktop analyst is an IT professional responsible for managing, troubleshooting, and maintaining computer systems and software within an organization. They often provide technical support to end-users, install updates, and ensure the smooth operation of desktop environments, typically using tools like remote management software and following standard IT protocols.

What are the key skills and qualifications needed to thrive as a Desktop Analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

What is the highest salary for desktop support?

The highest salaries for desktop analysts can reach over $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or specialized support positions may offer higher compensation, often supplemented with benefits and bonuses.

What is the role of a desktop analyst?

A desktop analyst is responsible for managing, troubleshooting, and maintaining computer desktops and related hardware and software within an organization. They often diagnose technical issues, install updates, and support end-users to ensure smooth daily operations, typically using tools like remote management software and following IT best practices.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior IT consultants, freelance software developers, or project managers with extensive experience and certifications. These positions typically require advanced skills, a strong professional network, and sometimes self-employment or contract work in high-demand industries.
What cities are hiring for Desktop Analyst jobs? Cities with the most Desktop Analyst job openings:
What states have the most Desktop Analyst jobs? States with the most job openings for Desktop Analyst jobs include:
Infographic showing various Desktop Analyst job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.
Desktop Support Analyst

Desktop Support Analyst

Cannon Search

Boston, MA • On-site

$25.25 - $34/hr

Contractor

Posted 2 days ago


Job description

Are you a tech-savvy professional with a passion for providing exceptional IT support? We have a fantastic opportunity for a Desktop Support Analyst in Boston. This role is perfect for someone looking to take their career to the next level in a dynamic and professional environment. You will be an integral part of the IT team handling level 2-3 desktop support, providing critical support to the user community.
This is a contract to hire role in Boston with a great work environment.
Qualifications:
  • 3+ years of IT support/Desktop Support experience
  • Active Directory/O365/Intune/VPN, etc.
  • Strong troubleshooting skills
  • Experience with hardware/software rollouts, migrations, and upgrades.
  • Excellent written and verbal communication.
  • Strong customer service.
  • Ability to work independently and as part of a team.
  • Flexibility to work overtime when necessary

Interviewing Now! If you are interested in hearing more about this Desktop Support opportunity, apply to this post or email your resume directly to Dan Gilliam, email: dan.gilliam@cannonsearch.com
Tags: Desktop Support, IT Support, Service Desk Analyst, Desktop Technician