Desktop Support Analyst- H

Desktop Support Analyst- H

Harris

Elizabeth, NJ • On-site

$23.50 - $31.50/hr

Full-time

Posted 21 days ago


Job description

Desktop Support Analyst
Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey.
Location: Primarily onsite in Elizabeth, NJ. To effectively support the on-call rotation. The role also involves potential minimal travel (less than 5%) to other nearby sites.
Contract Details: This is a contract role through December, with a high likelihood of conversion to a permanent position with the client.
Key Responsibilities & Environment:
  • Standard desktop support in a fast-paced, process-driven healthcare environment.
  • The role includes participation in an on-call rotation.
  • Candidate Requirements:
  • Experience: 2-3 years minimum in a desktop support role.
  • Technical Skills: Proficient with Windows 10/11, Microsoft Office, and HP hardware. Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.
  • Certifications: A+ certification is highly desired.
  • Logistics: Reliable transportation.

Opportunity for the Candidate:
  • This is a chance to work for one of the largest healthcare organizations in New Jersey.
  • The role offers exposure to cutting-edge technologies and modern equipment.

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Desktop Analyst?

A: To succeed as a Desktop Analyst, key technical skills include proficiency in desktop operating systems (Windows, macOS), Microsoft Office applications (Excel, Word, PowerPoint), and IT service management tools (e.g., ServiceNow, JIRA). Soft skills such as strong analytical and problem-solving abilities, effective communication, and collaboration with stakeholders are also crucial for identifying and resolving desktop-related issues. By combining these technical and soft skills, a Desktop Analyst can efficiently troubleshoot and resolve issues, ensuring seamless desktop operations and contributing to the overall success of the organization.

Q: What is the career path for a Desktop Analyst?

A: A Desktop Analyst typically starts as an entry-level IT professional, progressing through roles such as Junior Desktop Analyst, Desktop Support Specialist, and Desktop Analyst, before advancing to mid-level positions like Senior Desktop Analyst, IT Project Coordinator, or Technical Lead. Key opportunities for skill development and growth in this role include learning IT service management frameworks, developing technical skills in operating systems, hardware, and software, and expanding into areas like data analysis, business intelligence, or cybersecurity. Long-term career prospects for a Desktop Analyst may include transitioning into senior IT leadership roles, such as IT Manager or Director of IT, or pursuing specialized roles like IT Consultant, Technical Architect, or Solutions Engineer.



Harris job posting for a Desktop Support Analyst- H in Elizabeth, NJ with a salary of $24 to $32 Hourly with a map of Elizabeth location.