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Desktop Analyst Jobs in Indiana (NOW HIRING)

ComResource

Desktop Analyst

Indianapolis, IN · On-site

$22.25 - $29.75/hr

ComResource is looking for a Desktop Analyst. Responsibilities: * Replaces and rebuilds hardware components as needed. * Installs/removes/configures basic applications. * Requires working knowledge ...

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TEKsystems

Desktop Support Analyst

Whitestown, IN

$22 - $25/hr

Desktop Support AnalystOverview We are seeking a Desktop Support Analyst to provide hands-on technical support in a fast-paced enterprise environment. This role will support end-user computing ...

TEKsystems

Desktop Support Analyst

Whitestown, IN

$22 - $25/hr

Desktop Support AnalystOverview We are seeking a Desktop Support Analyst to provide hands-on technical support in a fast-paced enterprise environment. This role will support end-user computing ...

Service Global, Inc

Desktop EUC L1

Muncie, IN · On-site

$18.75 - $24/hr

... * Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation. * Ensure that each desktop device is ...

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN

$19.50 - $24.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...

Robert Half

Help Desk/Desktop Support Analyst

Plainfield, IN · On-site

$20 - $27.50/hr

We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in a manufacturing environment in Plainfield, Indiana. This Long-term Contract position is ...

Omega Solutions, Inc.

Desktop Support

Indianapolis, IN · On-site

$17.75 - $22.50/hr

Omega Solutions, Inc. is seeking a Desktop Support Analyst for a 10-month contract in Indianapolis, IN. The role involves hardware provisioning, troubleshooting, and software installation, while ...

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... Analytical thinking and problem-solving ability. * CompTIA A+ certification or equivalent ...

Axius Technologies Inc

Desktop Support - Level 2

Princeton, IN · On-site

$19 - $24.25/hr

... Analyze, resolve, respond to, and document end user inquiries • Install desktop/Laptop software using approved tools • Troubleshoot operating system • Troubleshoot connection issues with LAN ...

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All JobsDesktop Analyst JobsDesktop Analyst Jobs in Indiana

Desktop Analyst information

See Indiana salary details

$10

$25

$37

How much do desktop analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for desktop analyst in Indiana is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $28.61 per hour, depending on experience, location, and employer.

What is a desktop analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

What are the key skills and qualifications needed to thrive as a desktop analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

How does a desktop analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

What is the average salary for a desktop analyst in the US?

The average salary for a desktop analyst in the US is approximately $55,000 to $70,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician can earn higher salaries.
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Desktop Analyst jobs near you
Infographic showing various Desktop Analyst job openings in Indiana as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,227 per year, or $25.6 per hour.

Desktop Analyst

ComResource

Indianapolis, IN • On-site

$22.25 - $29.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

ComResource is looking for a Desktop Analyst.

Responsibilities:

  • Replaces and rebuilds hardware components as needed.
  • Installs/removes/configures basic applications.
  • Requires working knowledge of infrastructure technology.
  • Coordinates the fulfillment of detailed service requests and assists in the resolution of advanced problems in a high-availability environment.
  • Requires troubleshooting capabilities of the operating systems and OS modifications.
  • May install and configure non-standard and legacy applications in accordance with Computer and Software Policy guidelines.
  • Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks.
  • Work will be centered around hardware and application deployment for a new distribution warehouse but may include support of other facilities.
  • Periodic travel to within Indianapolis and northern suburbs to support business initiatives is required.

Essentials:

  • Two-year degree in related field or equivalent experience preferred
  • Experience supporting multi-platform environments including the following: Windows10, Windows 11, Citrix Environment, Microsoft W365, AWS desktop, Android, SOTI preferred
  • Good understanding of the following: Basic network understanding, Ethernet, wireless, and TCP/IP protocol.
  • Requires detailed knowledge of PC hardware, operating systems, network configuration, server interaction, diagnostics, and troubleshooting.
  • Requires working knowledge of computer hardware, hardware build, configuration, compatibility, upgrades, diagnostics and troubleshooting, and desktop-based security methodologies.
  • Requires working knowledge of configuration and troubleshooting of warehouse technologies such as Zebra printers, wearable/handheld terminals, and scanners.
  • Has worked on projects of moderate scope and complexity.
  • Identifies possible solutions to a variety of technical problems and takes action to resolve.
  • Applies judgment within defined parameters.

Req ID: AM486006826