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Desktop Analyst Jobs in Indiana (NOW HIRING)

360 IT Professionals

Desktop Support Analyst

Indianapolis, IN · On-site

$22.25 - $29.75/hr

Desktop Support Analyst Location : Indianapolis IN 46240 Duration : 6-12 Months Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications ...

ARBOC

Desktop Support Analyst I

Middlebury, IN · On-site

$20.75 - $28/hr

Helpdesk 1. Provide Tier 1 support of desktop software, PC/laptop hardware, desktop operating systems, printers, network access, telephones, mobile devices, remote connectivity, and other relevant ...

ARBOC

Desktop Support Analyst I

Middlebury, IN · On-site

$20.75 - $28/hr

Helpdesk 1. Provide Tier 1 support of desktop software, PC/laptop hardware, desktop operating systems, printers, network access, telephones, mobile devices, remote connectivity, and other relevant ...

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN

$19.50 - $24.75/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...

BMWC Constructors

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Perform on-site analysis, diagnosis, and resolution of complex desktop, laptop, and peripheral problems for end-users; recommend and implement corrective solutions, including managing depot repair ...

BMWC CONSTRUCTORS

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Perform on-site analysis, diagnosis, and resolution of complex desktop, laptop, and peripheral problems for end-users; recommend and implement corrective solutions, including managing depot repair ...

Axius Technologies Inc

Desktop Support - Level 2

Princeton, IN · On-site

$19 - $24.25/hr

... Analyze, resolve, respond to, and document end user inquiries • Install desktop/Laptop software using approved tools • Troubleshoot operating system • Troubleshoot connection issues with LAN ...

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Desktop Analyst information

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How much do desktop analyst jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for desktop analyst in Indiana is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $28.61 per hour, depending on experience, location, and employer.

What are Desktop Analysts?

Desktop Analysts are IT professionals responsible for maintaining, troubleshooting, and supporting computer desktops, laptops, and related hardware and software within an organization. They install and configure operating systems, resolve user issues, and ensure that all desktop equipment functions efficiently. Desktop Analysts may also assist with software updates, security patches, and user training to optimize productivity and technology use in the workplace.

How does a Desktop Analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What Is a Desktop Analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

What jobs pay 250 an hour?

In the IT field, highly specialized roles such as senior desktop analysts with extensive experience, certifications, and advanced skills in troubleshooting, network management, and security can command hourly rates around $250. These positions often require a strong technical background, certifications like CompTIA or Microsoft, and the ability to handle complex enterprise environments. Such high pay rates are typically associated with freelance consulting or contract work rather than standard full-time employment.

What is a desk analyst?

A desktop analyst is an IT professional responsible for managing and troubleshooting computer hardware, software, and network issues on users' desktops and workstations. They often perform system updates, installations, and support tasks, typically working in an office environment and requiring knowledge of operating systems and remote support tools.

What are the key skills and qualifications needed to thrive as a Desktop Analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary, especially with experience and relevant certifications like CompTIA Security+ or CISSP. Salaries vary by location and organization but are generally above average for entry-level cybersecurity roles.

What is the role of a desktop analyst?

A desktop analyst is responsible for managing, troubleshooting, and maintaining computer desktops and related hardware and software within an organization. They often diagnose technical issues, install updates, and support end-users to ensure smooth daily operations, typically using tools like remote management software and following IT best practices.
More about Desktop Analyst jobs
What are popular job titles related to Desktop Analyst jobs in Indiana? For Desktop Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Desktop Analyst jobs in Indiana look for? The top searched job categories for Desktop Analyst jobs in Indiana are:
What are popular job titles related to Desktop Analyst jobs in IN? For Desktop Analyst jobs in IN, the most frequently searched job titles are:
Desktop Analyst jobs near you
Infographic showing various Desktop Analyst job openings in Indiana as of July 2026, with employment types broken down into 79% Full Time, 6% Part Time, 3% Temporary, and 12% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $53,227 per year, or $25.6 per hour.
Desktop Support Analyst

Desktop Support Analyst

Noblesoft Technologies

Indianapolis, IN • On-site

$20 - $22/hr

Contractor

Re-posted 21 days ago

Job description

Job Title:  Desktop Support Analyst

Location: Indianapolis, IN 46278- Onsite

Mode : Contract (6+ Months)

This position assists Customer with technical support of desktop computers, applications, and related technologies. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking, Server and Telecoms etc.
a) Desk side engineer for technical support for customers and their networked computers and peripherals
b) Interface with Senior Management, Company Board, Executives & VIP Users. 
Duties include (but not limited to)
1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, iPhone/iPad & other Smart Devices
2. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives
3. IMACD function including installation and decommission
4. Backing up and restoring user data, settings and associated systems administration activities
5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts
6. Assist on Incident and Problem management activities
7. Taking ownership of issues through to resolution on all appropriate requests
8. Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information
9. Move equipment associated with escalated incidents and service requests
10. Performing asset inventory activities as needed
11. Recommends and/or performs upgrades on systems to ensure longevity
12. Works with procurement staff to purchase hardware and software
13. Maintain spare parts/ inventory list on a monthly basis and coordinate for any disposal requests
14. Provide trade show planning and support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site.
15. Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 Incidents
16. Adhere to ticket response and resolution SLA’s as agreed upon with the customer
17. Good understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues

18 Support during Town Halls, Board Meetings, Executive Conferences, Auditorium Meetings. Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room

19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components

20. Provide basic to intermediate support for IDF & MDF closets including but not limited to providing console access, checking & reporting UPS & Cooling alerts, PDU’s, patch panel & structured cabling

21. If necessary & required liaise with Third Party Vendors & support for resolving complex or OEM related issues