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Desktop Analyst Jobs in Indiana (NOW HIRING)

Braden Business Systems

Service Desk Analyst:

Fishers, IN · On-site

$19.25 - $26.25/hr

Desired Skills and Expertise of a Service Desk Analyst: · Prefer 1-2 years of help desk technician ... desktop and server. · Knowledge of Microsoft Applications (Office365, Teams, etc.) is a plus. · ...

Parasol Alliance

Service Desk Analyst

Fort Wayne, IN · On-site

$26.50/hr

Service Desk Analyst Reports to: Service Desk Manager At Parasol Alliance, our mission is to bring ... and desktop hardware support. * Excellent communication and customer service skills are required.

Parasol Alliance

Service Desk Analyst

Fort Wayne, IN · On-site

$26.50/hr

Service Desk Analyst Reports to: Service Desk Manager At Parasol Alliance, our mission is to bring ... and desktop hardware support. * Excellent communication and customer service skills are required.

Neovia Logistics Services

IT Analyst I

Greenfield, IN · On-site

Azure Virtual Desktop * Cisco and Unifi WAN/LAN/WLAN technologies * Dell/Microsoft PC/Laptop ... Strong analytical and factbased problemsolving skills. Desirable Skills * Experience supporting ...

Neovia Logistics Services

IT Analyst I

Greenfield, IN · On-site

Azure Virtual Desktop * Cisco and Unifi WAN/LAN/WLAN technologies * Dell/Microsoft PC/Laptop ... Strong analytical and fact-based problem-solving skills. Desirable Skills * Experience supporting ...

Zones, LLC

Help Desk Analyst L1

Indianapolis, IN · On-site

$18 - $24.50/hr

They are seeking a Help Desk Support Analyst to provide first-line technical support, troubleshoot ... laptops, desktops), software (e.g., Microsoft Office, SAP, or proprietary tools), and network ...

NPO USA

Deskside Tech

Lebanon, IN · On-site

$19.50 - $24.75/hr

Data Governance and Analytics. What you will do: The Deskside Technician will be providing deskside ... Two to three years of desk side support experience including the ability to fix printers, desktops ...

NPO USA

Deskside Tech

Lebanon, IN · On-site

$19.50 - $24.75/hr

Data Governance and Analytics. What you will do: * The Deskside Technician will be providing ... Two to three years of desk side support experience including the ability to fix printers, desktops ...

Resource Hub

IT Asset Analyst

Indianapolis, IN · On-site

We are looking for an IT Assest Analyst to join our team! Education and Experience: * Associate ... Install, configure, and maintain desktop computers, laptops, printers, scanners, and mobile devices.

Jdgroupnam

Hardware Support Tech

Indianapolis, IN · On-site

Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.

Zones

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... laptops, desktops), software (e.g., Microsoft Office, SAP, or proprietary tools), and network ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/wk

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... laptops, desktops), software (e.g., Microsoft Office, SAP, or proprietary tools), and network ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... laptops, desktops), software (e.g., Microsoft Office, SAP, or proprietary tools), and network ...

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Showing results 41-60

All JobsDesktop Analyst JobsDesktop Analyst Jobs in Indiana

Desktop Analyst information

See Indiana salary details

$10

$25

$37

How much do desktop analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for desktop analyst in Indiana is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $28.61 per hour, depending on experience, location, and employer.

How does a desktop analyst typically collaborate with other IT teams to resolve complex technical issues?

Desktop Analysts often work closely with network administrators, application support teams, and cybersecurity specialists to resolve issues that extend beyond standard workstation troubleshooting. When escalated problems arise—such as persistent connectivity failures or security incidents—they communicate findings and collaborate on root cause analysis and solutions. This cross-team interaction not only helps resolve problems efficiently but also provides Desktop Analysts with exposure to broader IT functions, fostering skill development and potential pathways for career advancement.

What is a desktop analyst?

A desktop analyst is an in-house support technician for a company. As a desktop analyst, your primary responsibility is to troubleshoot issues on desktop computers used on-site, which may be Windows-based machines or Apple computers. Other duties may include creating and configuring new user accounts, setting security policies, and repairing malfunctioning systems. To become a desktop analyst, you need a bachelor’s degree in computer science, information technology, or a related field, and several years of technical experience in the industry. Some employers may prefer candidates with professional certification for support technicians.

Is computer analyst a good career?

A computer analyst, often called a systems analyst or IT analyst, is a stable career with demand in various industries due to the reliance on technology. It typically requires strong problem-solving skills, knowledge of hardware and software, and certifications such as CompTIA or Cisco to advance. The role offers opportunities for growth, specialization, and competitive salaries depending on experience and location.

What are the key skills and qualifications needed to thrive as a desktop analyst, and why are they important?

A Desktop Analyst requires strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), and a background in IT—often supported by a degree in computer science or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically expected. Excellent communication, patience, and customer service skills help Desktop Analysts effectively support end-users and resolve issues efficiently. These competencies are vital for minimizing downtime, maintaining productivity, and ensuring seamless technology support within organizations.

What is the difference between Desktop Analyst vs Help Desk Technician?

AspectDesktop AnalystHelp Desk Technician
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or similar certifications
Work EnvironmentWorks in corporate or enterprise IT settings, managing desktops and hardwareProvides remote or on-site support, assisting end-users with technical issues
Employer & IndustryCommon in IT departments across various industriesFound in IT support centers, service providers, and corporate environments

Both roles require similar certifications and are integral to IT support. A Desktop Analyst typically handles more complex desktop issues and hardware management, while a Help Desk Technician focuses on initial user support and troubleshooting. The choice depends on the level of technical expertise and the work environment preferred.

More about Desktop Analyst jobs
What are popular job titles related to Desktop Analyst jobs in Indiana? For Desktop Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Desktop Analyst jobs in Indiana look for? The top searched job categories for Desktop Analyst jobs in Indiana are:
What are popular job titles related to Desktop Analyst jobs in IN? For Desktop Analyst jobs in IN, the most frequently searched job titles are:
Desktop Analyst jobs near you
Infographic showing various Desktop Analyst job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, 6% Part Time, 3% Temporary, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,227 per year, or $25.6 per hour.

IT Service Desk Analyst

Elevance Systems Inc

Crown Point, IN • On-site

Other

Posted 12 days ago

Job description

Job Summary:
An IT Service Desk Analyst provides first-line technical support to employees, customers, or end users. They diagnose and resolve hardware, software, network, and system issues, ensuring minimal disruption to business operations. The role involves troubleshooting, incident management, user support, and maintaining high levels of customer service.

Key Responsibilities
  • Provide first-level technical support via phone, email, chat, or ticketing systems.
  • Log, prioritize, and track incidents and service requests.
  • Troubleshoot hardware, software, operating system, and network issues.
  • Escalate complex technical problems to higher-level support teams when necessary.
  • Install, configure, and maintain desktops, laptops, printers, mobile devices, and software applications.
  • Manage user accounts, passwords, and access permissions.
  • Monitor and follow up on open tickets to ensure timely resolution.
  • Maintain accurate documentation of incidents, solutions, and procedures.
  • Assist with onboarding and offboarding of employees, including account setup and equipment allocation.
  • Ensure compliance with IT policies, security standards, and service-level agreements (SLAs).
Required Skills & Qualifications
  • Bachelor''s degree or diploma in Information Technology, Computer Science, or related field (preferred).
  • Experience in technical support, help desk, or service desk environments.
  • Knowledge of:
    • Windows and/or macOS operating systems
    • Microsoft 365 applications
    • Active Directory and user account management
    • Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
    • IT ticketing systems and ITSM tools
  • Strong troubleshooting and problem-solving abilities.
  • Excellent communication and customer service skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.

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