Help Desk Analyst I W-2 ONLY
$19.50 - $26.75/hr
... ITSM modules in ServiceNow Additional Details: - basic troubleshooting skills, pw maintenance/reset ... weekends, or on-call requirements for this role.
Quick apply
Help Desk Analyst I W-2 ONLY
$19.50 - $26.75/hr
... ITSM modules in ServiceNow Additional Details: - basic troubleshooting skills, pw maintenance/reset ... weekends, or on-call requirements for this role.
Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system ... Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on ...
Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system ... Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on ...
Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system ... Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on ...
Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system ... Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on ...
Hybrid; onsite presence may vary from 1 4 days per week Experience: 1 3 years Overtime / Weekends ... ServiceNow ITSM modules * HDI certification * Service Desk tools * 2 3 years of customer service ...
Hybrid; onsite presence may vary from 1 4 days per week Experience: 1 3 years Overtime / Weekends ... ServiceNow ITSM modules * HDI certification * Service Desk tools * 2 3 years of customer service ...
IT Infrastructure Lead, Mergers & Acquisitions
Indianapolis, IN · On-site
$118K - $220K/yr
Ability to travel (approx. 25-40%) to acquired sites for physical surveys, migration weekends, and ... Familiarity with ITSM platforms such as ServiceNow. The expected salary range for this position ...
Posted today
IT Infrastructure Lead, Mergers & Acquisitions
Indianapolis, IN · On-site
$118K - $220K/yr
Ability to travel (approx. 25-40%) to acquired sites for physical surveys, migration weekends, and ... Familiarity with ITSM platforms such as ServiceNow. The expected salary range for this position ...
Posted today
Support Services Tech II
Indianapolis, IN · On-site
$29 - $32/hr
... ITSM) platforms are required. • Hands-on experience with mobile device support with iPhone ... Some weekend shifts are required. Why Breg? At Breg, we invest in our people and culture. We offer:
Support Services Tech II
Indianapolis, IN · On-site
$29 - $32/hr
... ITSM) platforms are required. • Hands-on experience with mobile device support with iPhone ... Some weekend shifts are required. Why Breg? At Breg, we invest in our people and culture. We offer:
Operations - Store Support Team Lead
Fishers, IN · On-site
$16.75 - $19.75/hr
Available for on-call support; must be able to work weekends/evenings as needed. * Ability to ... Fundamental knowledge of ITSM best practices and the ability to explain and train staff. * Sound ...
Operations - Store Support Team Lead
Fishers, IN · On-site
$16.75 - $19.75/hr
Available for on-call support; must be able to work weekends/evenings as needed. * Ability to ... Fundamental knowledge of ITSM best practices and the ability to explain and train staff. * Sound ...
Support Services Tech II
Indianapolis, IN · On-site
$35K - $44K/yr
... ITSM) platforms are required. • Hands-on experience with mobile device support with iPhone ... Some weekend shifts are required. Why Breg? At Breg, we invest in our people and culture. We offer:
Support Services Tech II
Indianapolis, IN · On-site
$35K - $44K/yr
... ITSM) platforms are required. • Hands-on experience with mobile device support with iPhone ... Some weekend shifts are required. Why Breg? At Breg, we invest in our people and culture. We offer:
Available for on-call support; must be able to work weekends/evenings as needed. * Ability to ... Fundamental knowledge of ITSM best practices and the ability to explain and train staff. * Sound ...
Available for on-call support; must be able to work weekends/evenings as needed. * Ability to ... Fundamental knowledge of ITSM best practices and the ability to explain and train staff. * Sound ...
Available for on-call support; must be able to work weekends/evenings as needed. * Ability to ... Fundamental knowledge of ITSM best practices and the ability to explain and train staff. * Sound ...
Quick apply
Available for on-call support; must be able to work weekends/evenings as needed. * Ability to ... Fundamental knowledge of ITSM best practices and the ability to explain and train staff. * Sound ...
Available for on-call support; must be able to work weekends/evenings as needed. * Ability to ... Fundamental knowledge of ITSM best practices and the ability to explain and train staff. * Sound ...
Available for on-call support; must be able to work weekends/evenings as needed. * Ability to ... Fundamental knowledge of ITSM best practices and the ability to explain and train staff. * Sound ...
Available for on-call support; must be able to work weekends/evenings as needed. * Ability to ... Fundamental knowledge of ITSM best practices and the ability to explain and train staff. * Sound ...
Quick apply
Available for on-call support; must be able to work weekends/evenings as needed. * Ability to ... Fundamental knowledge of ITSM best practices and the ability to explain and train staff. * Sound ...
Support Services Tech II
$35K - $44K/yr
... ITSM) platforms are required. * Hands-on experience with mobile device support with iPhone ... Some weekend shifts are required. Why Breg? At Breg, we invest in our people and culture. We offer:
Quick apply
Support Services Tech II
$35K - $44K/yr
... ITSM) platforms are required. * Hands-on experience with mobile device support with iPhone ... Some weekend shifts are required. Why Breg? At Breg, we invest in our people and culture. We offer:
Weekend Itsm information
What is the difference between Weekend Itsm vs Weekend Service Desk Technician?
| Aspect | Weekend Itsm | Weekend Service Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | ITIL, CompTIA A+ |
| Work Environment | IT support, incident management, remote and on-site | Help desk support, troubleshooting, remote assistance |
| Industry Usage | IT service management, enterprise support | IT support, customer service roles |
Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.
What are the most commonly searched types of Itsm jobs in Indiana?
The most popular types of Itsm jobs in Indiana are:
What are popular job titles related to Weekend Itsm jobs in Indiana?
For Weekend Itsm jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Weekend Itsm jobs in Indiana look for?
The top searched job categories for Weekend Itsm jobs in Indiana are:
What cities in Indiana are hiring for Weekend Itsm jobs?
Cities in Indiana with the most Weekend Itsm job openings:
$19.50 - $26.75/hr
Full-time
Posted 6 days ago
Job description
Responsible for receiving all telephone or automated requests for IT assistance, ensuring that the request or problem is accurately recorded and fulfilled within established timeframes.
Primary duties may include but are not limited to:
Handles basic technical problems via the telephone and resolves first line customer issues.
Logs and manages calls while utilizing the correct procedures.
Handles specialized functions including fulfillment and special projects.
Make appropriate and timely referrals of any requests that cannot be immediately resolved.
Requires Associate's degree or recognized trade certification; 1-2 years of personal computers, computer networking, telecommunications or configuration management troubleshooting experience; or any combination of education and experience, which would provide an equivalent background.
2-3 years customer service experience preferred.
Understanding and use of SD tools preferred.
Basic to intermediate technical knowledge of personal computer hardware and software, networking; telecommunications, applications, and/or configuration management.
Excellent oral, written and interpersonal communications skills required.
Preferred Skills:
- support of Virtual Machines
- support of Dell Wyse devices
- support of Microsoft o365 products
- HDI certification preferred
- experience using ITSM modules in ServiceNow
Additional Details:
- basic troubleshooting skills, pw maintenance/reset
- Analyst with 1-3 years experience minimum
The candidates are expected to come into the office 1 day per week.
6 AM - 3:00 PM ET
8 AM - 5:00 PM ET
There are no OT, weekends, or on-call requirements for this role.
About United Global Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Charlotte, NC, US
Year founded
2006