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Servicenow Support Jobs in Indiana (NOW HIRING)

InComm Payments

This role requires the ability to design, build, implement and support solutions on the ServiceNow platform (enhancements, integrations, automation) by working closely with various teams within the ...

New

MISO

ServiceNow Automation Engineer

Carmel, IN · On-site

$103K - $128K/yr

Develop and support automation scripts (PowerShell, Bash, Python) that complement ServiceNow workflows and help eliminate repetitive tasks across IT operations. * Continuously refine automation logic ...

Deloitte

ServiceNow Architect

Indianapolis, IN · On-site

Our ServiceNow team works with clients to transform their technology services and operations. We ... We support clients by collaborating with technology leaders to build IT models suited for new ...

Tenon

ServiceNow Technical Consultant

Indianapolis, IN · On-site

$110K - $130K/yr

Support integrations using REST APIs and other standard ServiceNow integration methods. * Participate in code reviews and follow established development best practices. * Document application designs ...

Tenon

ServiceNow Technical Consultant

Indianapolis, IN · On-site

$110K - $130K/yr

Support integrations using REST APIs and other standard ServiceNow integration methods. * Participate in code reviews and follow established development best practices. * Document application designs ...

Cummins

Software Engineer - Servicenow

Columbus, IN · On-site

Support and/or install software applications. Participate in the testing process through test ... Build and enhance ServiceNow components such as forms, record producers, Flow Designer flows ...

Cummins

Software Engineer Senior - ServiceNow

Columbus, IN · On-site

$113K - $150K/yr

Promote BuiltIn Quality and team agility by guiding teams toward modern mindsets, supporting ... Lead design and development of enterprise-scale ServiceNow solutions across HR, Legal, and Finance ...

Cummins

Software Engineer Senior - ServiceNow

Columbus, IN · On-site

$113K - $150K/yr

Promote BuiltIn Quality and team agility by guiding teams toward modern mindsets, supporting ... Lead design and development of enterprise-scale ServiceNow solutions across HR, Legal, and Finance ...

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Servicenow Support information

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How much do servicenow support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for servicenow support in Indiana is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.62 per hour, depending on experience, location, and employer.

What is a ServiceNow Support?

A ServiceNow Support job involves assisting users and administrators in troubleshooting issues, maintaining system functionality, and ensuring optimal performance of the ServiceNow platform. Support professionals handle service requests, incident resolution, system configurations, and user access management. They also collaborate with various teams to implement updates, integrations, and best practices. Strong problem-solving skills, knowledge of ITSM processes, and familiarity with ServiceNow modules are essential for this role.

What does a ServiceNow Support do?

A ServiceNow Support professional typically spends their day troubleshooting user issues, managing service requests, and ensuring smooth operation of the ServiceNow platform. They may also participate in system upgrades, implement workflow improvements, and collaborate with IT teams to resolve incidents efficiently. Regular communication with end-users to provide guidance and training is also a core part of the role. This variety makes the position dynamic and offers opportunities to learn more about both technical administration and process optimization within IT service management.

What are the key skills and qualifications needed to thrive in the ServiceNow Support position?

To thrive as a ServiceNow Support professional, you need strong troubleshooting abilities, knowledge of IT service management (ITSM) processes, and typically an IT-related degree or equivalent experience. Familiarity with ServiceNow platform modules, workflow configuration, and certifications like ServiceNow Certified System Administrator are highly beneficial. Excellent communication, problem-solving skills, and a customer-focused attitude help professionals address user issues effectively and work within multidisciplinary teams. These skills ensure timely resolution of technical problems and drive efficient use of the ServiceNow platform across the organization.

What are popular job titles related to Servicenow Support jobs in Indiana?

For Servicenow Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Servicenow Support jobs in Indiana look for?

The top searched job categories for Servicenow Support jobs in Indiana are:

Servicenow Support jobs near you
Infographic showing various Servicenow Support job openings in Indiana as of August 2026, with employment types broken down into 65% Full Time, and 35% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,281 per year, or $22.7 per hour.

ServiceNow System Administrator

Everwise Credit Union

South Bend, IN • On-site

Other

Posted 16 days ago

Key responsibilities

  • Manage the day-to-day administration, configuration, and maintenance of the ServiceNow platform.

  • Ensure platform stability by applying updates, patches, and performing regular maintenance tasks.

  • Design, build, and support ServiceNow applications, integrations, and workflows to optimize service delivery.

Job description

Position Summary:

The ServiceNow System Administrator will be responsible for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform within the organization. This incumbent ensures the stability, integrity, and efficient operation of the ServiceNow platform, supporting business processes and technology solutions that enable the organization to deliver seamless IT and business services. The ideal candidate is technically adept, analytical, and has a passion for optimizing workflows and service delivery using the ServiceNow platform.

Primary Responsibilities and Duties:

  • Responsible for, as the ServiceNow platform owner, staying up to date on technological enhancements to the platform to collaborate with leadership to develop strategy and budgeting to support business operations.

  • Ensuring the platform runs smoothly by applying updates, patches, and performing regular maintenance tasks. 

  • Ensuring data integrity, managing data import and export processes, and creating reports and dashboards to analyze platform usage and performance. 

  • Addressing and resolving technical issues and providing support to users encountering problems with the platform. 

  • Manage User/group adhering to principles of least privileged

  • Implementing security measures and ensuring the platform adheres to relevant security policies and compliance requirements. 

  • Responsible for the design and building of ServiceNow Applications and integration  with other applications and platforms, including architecture, languages, best practices and methodologies in an Agile Scrum environment.

  • Follow, maintain and apply documentation best practice policies, procedures and process throughout ServiceNow development.

  • Utilizes available programming methodologies and languages and adhere to coding standards, procedures and techniques while contributing to the technical code documentation.

  • Design and implement solutions following established Configuration Management policies and standards.

  • Assume additional responsibilities as required for the growth and advancement of Everwise.

Knowledge/Skills:

  • Demonstrate knowledge of ServiceNow modules, workflows, and data model. 

  • Knowledge of ITIL frameworks and ServiceNow''s ITSM applications (Incident, Problem, Change). 

  • Understanding user and role management, list and form configuration, and data import. 

  • Building and managing workflows to automate tasks and processes within ServiceNow 

  • Ability to communicate technical information to non-technical personnel.

  • Knowledge of computer and/or network security systems, applications, procedures and techniques.

  • Excellent verbal and written communication skills are necessary.

  • Demonstrates excellent customer service standards and behaviors, as well as encourages, coaches and monitors the same in staff. 

  • Consistently promotes teamwork and direct communication with team members and be able to function independently as well as part of a team.

Minimum Requirements:

  • High School Diploma, GED or equivalent certification

  • Bachelor’s degree in a technology related curriculum or equivalent work experience in a technological field or demonstrate equivalent work experience knowledge.

  • 2+ years’ experience in ServiceNow workflow development.

  • Experience with ServiceNow Discovery, CMDB, or Asset Management.

  • Hands-on implementation and support experience with ServiceNow.

  • Hands-on experience working with implementing and supporting the following ServiceNow platform features/functions including CMDB, Asset, Service Catalog, Workflows, Knowledge, Incident, Problem and Change

  • Strong analytical, problem-solving and decision-making capabilities.

  • Ability to lift 50 pounds when necessary.

Preferred Requirements:

  • ServiceNow Partner accreditations and/or micro certification

  • ITIL v4 Foundations Certification

  • Certified ServiceNow Developer

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