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Servicenow Support Jobs (NOW HIRING)

ConglomerateIT LLC

ServiceNow Support Specialist

Dallas, TX · On-site

$16.75 - $19.75/hr

ServiceNow Support Specialist Location: US (Remote) About the role ConglomerateIT is looking for a ServiceNow Support Specialist to implement, configure, and maintain the ServiceNow SIR bridge ...

ConglomerateIT

ServiceNow Support Specialist

Dallas, TX · On-site

$17 - $19.75/hr

ServiceNow Support Specialist Location: US (Remote) About the role ConglomerateIT is looking for a ServiceNow Support Specialist to implement, configure, and maintain the ServiceNow SIR bridge ...

Syntricate Technologies

ServiceNow Admin

Raleigh, NC · On-site

Troubleshooting Level 2/3 Incidents in ServiceNow Support queue * Accountable for Service Restoration/Resolution for incidents/tasks in-scope * Ensure production stability, and track issues to ...

7 KINGS CODE

ServiceNow Developer (ITSM)

New York, NY · On-site

$59 - $81.25/hr

Support and improve Ham Pro, Sam Pro, and ITSM functionalities. * Implement new ServiceNow GenAI capabilities. * Collaborate with the team to manage the Service Hub efficiently. Arun | -kumar ...

Driscoll's

ServiceNow Developer

Watsonville, CA · On-site

$57 - $78.25/hr

... support issues. • Provide guidance and mentorship to ServiceNow support team members on an ongoing basis. • Support and develop modules including ITSM (Incident, Request, Problem, Asset, CMDB, ...

DMI

$54 - $74.25/hr

The ServiceNow Developer is responsible for designing, developing, and implementing ServiceNow ... Support ongoing maintenance, enhancements, and issue resolution for existing applications.

Govcio LLC

ServiceNow Workflow Manager

Hampton, VA · On-site

$120K - $150K/yr

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite ...

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Servicenow Support information

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How much do servicenow support jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for servicenow support in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a ServiceNow Support job?

A ServiceNow Support job involves assisting users and administrators in troubleshooting issues, maintaining system functionality, and ensuring optimal performance of the ServiceNow platform. Support professionals handle service requests, incident resolution, system configurations, and user access management. They also collaborate with various teams to implement updates, integrations, and best practices. Strong problem-solving skills, knowledge of ITSM processes, and familiarity with ServiceNow modules are essential for this role.

What are the key skills and qualifications needed to thrive in the Servicenow Support position, and why are they important?

To thrive as a ServiceNow Support professional, you need strong troubleshooting abilities, knowledge of IT service management (ITSM) processes, and typically an IT-related degree or equivalent experience. Familiarity with ServiceNow platform modules, workflow configuration, and certifications like ServiceNow Certified System Administrator are highly beneficial. Excellent communication, problem-solving skills, and a customer-focused attitude help professionals address user issues effectively and work within multidisciplinary teams. These skills ensure timely resolution of technical problems and drive efficient use of the ServiceNow platform across the organization.

What are some typical daily responsibilities for someone in a ServiceNow Support role?

A ServiceNow Support professional typically spends their day troubleshooting user issues, managing service requests, and ensuring smooth operation of the ServiceNow platform. They may also participate in system upgrades, implement workflow improvements, and collaborate with IT teams to resolve incidents efficiently. Regular communication with end-users to provide guidance and training is also a core part of the role. This variety makes the position dynamic and offers opportunities to learn more about both technical administration and process optimization within IT service management.

More about Servicenow Support jobs
What cities are hiring for Servicenow Support jobs? Cities with the most Servicenow Support job openings:
What are the most commonly searched types of Servicenow Support jobs? The most popular types of Servicenow Support jobs are:
What states have the most Servicenow Support jobs? States with the most job openings for Servicenow Support jobs include:
What job categories do people searching Servicenow Support jobs look for? The top searched job categories for Servicenow Support jobs are:
Servicenow Support jobs near you
Infographic showing various Servicenow Support job openings in the United States as of July 2026, with employment types broken down into 25% Locum Tenens, 66% Full Time, 1% Part Time, 4% Contract, and 4% Summer. Highlights an 74% Physical, 7% Hybrid, and 19% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.
ServiceNow Support Administrator

ServiceNow Support Administrator

MatchPoint Solutions

Manhattan, NY • On-site, Remote

$60 - $65/hr

Contractor

Posted 4 days ago

Job description

MatchPoint Solutions is a fast-growing global IT and Engineering services firm delivering innovative technology solutions to leading enterprises including Uber, Robinhood, Netflix, Airbnb, Google, and more. With a growing international presence across North America, Europe, Asia, and South America, we help organizations turn ideas into outcomes through cutting-edge technology, industry best practices, and deep technical expertise.
We're expanding our team and looking for driven professionals who want to build impactful solutions in a collaborative, high-growth environment.
Job Title: ServiceNow Support Admin
Location: New York, NY
Duration: 3 Months
Work Type: Remote
Pay Range: $60 to $65
Position Overview:
  • Following rapid expansion of new name clients into the Client SaaS ServiceNow practice, we are seeking a ServiceNow Support Administrator that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements.

What we offer:
  • The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers.
  • Unrivalled investment and training in you and your career.
  • Stimulating environment offering ongoing learning opportunities.
  • Culture of innovation and inspiration.
  • Competitive salary and generous benefits.
  • A very flexible and creative environment for everyone.

Role and Accountabilities:
  • We are looking for a highly skilled and experienced Senior ServiceNow Technical Consultant to design, develop, and implement complex ServiceNow solutions with a strong emphasis on system integrations, CMDB development, and automation via PowerShell scripting.
  • The ideal candidate will possess deep technical expertise in the ServiceNow platform, particularly in Integration Hub, Mid Server configuration, and CMDB data modelling and populating.
  • You will work directly with clients to understand their technical requirements and translate them into robust, scalable, and maintainable solutions.

Candidates will be experienced in leading ServiceNow engagements end to end, in addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
  • Lead the technical design and development of ServiceNow integrations with various enterprise systems (e.g., HRIS, ERP, Monitoring Tools, Cloud Platforms).
  • Utilize ServiceNow Integration Hub for building and managing complex integration workflows.
  • Develop and implement integrations using various methods including REST/SOAP APIs, JDBC, scripting (JavaScript, PowerShell), and other integration patterns.
  • Provide expertise in data mapping, transformation, and error handling for integrations.
  • Design, configure, deploy, and manage ServiceNow MID Servers for facilitating communication between ServiceNow and internal networks.
  • Troubleshoot MID Server connectivity, performance, and security issues.
  • Ensure MID Server best practices are followed for high availability and load balancing.
  • Serve as a subject matter expert in CMDB design, implementation, and maintenance.
  • Develop and extend CMDB data models, CI classes, and relationships based on client requirements.
  • Configure and optimize ServiceNow Discovery and Service Mapping to populate and maintain the CMDB.
  • Implement CMDB health dashboards and governance policies to ensure data accuracy and integrity.
  • Develop and maintain robust PowerShell scripts for automating various IT operations, data manipulation, system integrations, and CMDB population tasks.
  • Integrate PowerShell scripts with ServiceNow workflows and orchestrations.
  • Provide expertise in PowerShell best practices, error handling, and security.
  • Work closely with Solution Architects and clients to translate business requirements into technical specifications and viable ServiceNow solutions.
  • Provide technical guidance and mentorship to junior consultants and client technical teams.
  • Lead technical workshops and design sessions.
  • Ensure all technical solutions adhere to best practices, security standards, and performance requirements.

MatchPoint Solutions is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants and do not tolerate discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.
This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoffs, recall, transfers, leaves of absence, compensation, and training.

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