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Contract Servicenow Support Jobs (NOW HIRING)

Syntricate Technologies

ServiceNow Admin

Raleigh, NC · On-site

ServiceNow Admin Raleigh, NC onsite Contract Role Description: * Responsible for administration of ServiceNow tool * Troubleshooting Level 2/3 Incidents in ServiceNow Support queue * Accountable for ...

Certec, Inc.

Mid level ServiceNow PM

New York, NY · Remote

$80 - $89.60/hr

This is a Contract ServiceNow Program Manager role mainly remote but requires 2 visits to the NYC ... Submit Supporting Documents: Upload a photo ID. If you are not a U.S. citizen or Green Card holder ...

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Contract Servicenow Support information

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How much do contract servicenow support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for contract servicenow support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Contract ServiceNow Support?

Contract ServiceNow Support roles involve providing technical assistance and administration for the ServiceNow platform on a temporary or project-based contract. Professionals in these positions help organizations with troubleshooting, customization, updates, and user support related to ServiceNow applications. They ensure the ServiceNow environment runs smoothly, resolve incidents and requests, and may assist with implementing new modules or integrations. The contract nature of the work means assignments can vary in length and scope depending on the client's needs.

What skills and qualifications are needed for a Contract ServiceNow Support specialist?

To thrive as a Contract ServiceNow Support specialist, you need a solid understanding of IT service management principles, experience with ServiceNow modules, and relevant certifications such as ServiceNow Certified System Administrator. Familiarity with ticketing systems, scripting languages (like JavaScript), and ITIL frameworks is typically required. Strong problem-solving, communication, and customer service skills help professionals effectively resolve issues and collaborate with clients or internal teams. These skills ensure seamless platform functionality and high-quality support, which are critical for maintaining business operations and user satisfaction.

What are common challenges faced by Contract ServiceNow Support professionals, and how can they be addressed?

Contract ServiceNow Support professionals often face challenges such as rapidly adapting to different organizational environments, understanding unique ServiceNow customizations, and handling high-priority incidents within tight deadlines. To overcome these, it's important to communicate clearly with stakeholders, quickly familiarize yourself with the client's ServiceNow instance, and follow best practices for troubleshooting and documentation. Building strong relationships with permanent IT staff and staying current with ServiceNow updates can also help ensure smooth support delivery and successful contract engagements.

What is the difference between Contract Servicenow Support vs ServiceNow Administrator?

AspectContract Servicenow SupportServiceNow Administrator
CertificationsITIL, ServiceNow certificationsServiceNow Certified System Administrator
Work EnvironmentContract-based, client sites or remoteIn-house or remote, within organizations
ResponsibilitiesSupport, troubleshooting, minor configurationConfiguration, user management, workflow setup
Industry UsageConsulting firms, MSPs, client projectsInternal IT teams, enterprise environments

Contract Servicenow Support roles focus on providing technical support and troubleshooting for ServiceNow platforms, often on a contract basis. ServiceNow Administrators handle platform configuration, user management, and workflow setup within organizations. While both roles require ServiceNow certifications and ITIL knowledge, Support roles emphasize troubleshooting and support, whereas Administrators focus on platform customization and management.

What cities are hiring for Contract Servicenow Support jobs?

Cities with the most Contract Servicenow Support job openings:

What are the most commonly searched types of Servicenow Support jobs?

The most popular types of Servicenow Support jobs are:

What states have the most Contract Servicenow Support jobs?

States with the most job openings for Contract Servicenow Support jobs include:

Contract Servicenow Support jobs near you

ServiceNow Administrator

KOAR Cloud Solutions

Woodlawn, MD • On-site

Full-time

Re-posted 13 days ago

Job description

  • Advanced problem-solving support, lead and assistance in various complex situations.
  • Provide support for the creation, maintenance, and debugging data integration and Discovery jobs/schedules.
  • Provide support in managing the ServiceNow environments (Dev, Test and Production).
  • Lead and provide ServiceNow support and adhering to Change Management processes, Asset Management processes, Business Management processes, Service Management processes.
  • Ownership and lead tasks towards ensuring ServiceNow ITAM/CMDB integrity (data completeness and correctness).
  • Provide ServiceNow Platform administration, configuration, and development following Agile processes and using industry best practices.
  • Provide and lead ServiceNow patching, upgrades, and applications deployments to ensure compliance with the current ServiceNow platform.
  • Identify and provide solutions to automate manual processes including data validation.
  • Provide support in managing the ServiceNow environments (Dev, Test and Production).
  • Provide services and support reports.
  • Develop KPI, Dashboard, and Web Page development and implementation as needed.
  • All other duties as assigned or directed.

Skills Requirements:

FOUNDATION FOR SUCCESS (Basic Qualifications)

This experience is the foundation a candidate needs to be successful in this position:

  • Bachelor's Degree in Computer Science, Mathematics, Engineering or a related field.
  • Masters or Doctorate degree may substitute for required experience
  • Must be able to obtain and maintain a Public Trust. Contract requirement.
  • 7 years of experience as a ServiceNow Administrator/Engineer
  • 7 years of experience with IT Service Management, Operations Management and Change Management
  • 5 years of experience with ITAM and CMBD with Data Management focus
  • 5 years of experience with ServiceNow Implementation (applications, integrations, platforms, etc.)
  • ServiceNow System Administrator (CSA) Certification

FACTORS TO HELP YOU SHINE (Required Skills)
These skills will help you succeed in this position:

  • Extensive background and knowledge of the ServiceNow platform providing administration tasks, provisioning, ticket research and response, reporting, and maintenance activities.
  • ServiceNow certifications: (e.g., Implementation Specialist in: Discovery, CMDB, Asset Management, Service Mapping, Event Management or Cloud Provisioning and Governance).
  • ITIL Certification.
  • Expertise in ServiceNow Platform.
  • Working knowledge of IT infrastructure environments (Mainframe, RHEL and Windows), networks, clustered and virtual storage solutions.
  • Experience working with network operating systems as well as programming or scripting languages.

HOW TO STAND OUT FROM THE CROWD (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:

  • Experience working in challenging, fast-paced, and ambiguous environments.
  • Ability to work independently or within a team.
  • Flexible, driven and results oriented.
  • Passionate and determined to create a ServiceNow Environment different from its' current state.
  • Delivering training to coworkers and/or clients on custom product builds.

Education:

  • Bachelor's Degree in Computer Science, Mathematics, Engineering or a related field and 7+ years of experience.
  • Masters or Doctorate degree may substitute for required experience
  • Must be able to obtain and maintain a Public Trust. Contract requirement.

Apply