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Contract Servicenow Support Jobs (NOW HIRING)

Equiliem

ServiceNow Support Engineer Location: 100% Remote Job type: 9 to 12 Months Contract (Possibility for extension/Conversion) Job Summary: We are hiring ServiceNow Support Engineer to deliver advanced ...

Equiliem

ServiceNow Support Engineer Location: 100% Remote Job type: 9 to 12 Months Contract (Possibility for extension/Conversion) Job Summary: We are hiring ServiceNow Support Engineer to deliver advanced ...

Syntricate Technologies

ServiceNow Admin

Raleigh, NC · On-site

ServiceNow Admin Raleigh, NC onsite Contract Role Description: * Responsible for administration of ServiceNow tool * Troubleshooting Level 2/3 Incidents in ServiceNow Support queue * Accountable for ...

Certec, Inc.

Mid level ServiceNow PM

New York, NY · Remote

$80 - $89.60/hr

This is a Contract ServiceNow Program Manager role mainly remote but requires 2 visits to the NYC ... Submit Supporting Documents: Upload a photo ID. If you are not a U.S. citizen or Green Card holder ...

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Contract Servicenow Support information

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How much do contract servicenow support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for contract servicenow support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a Contract ServiceNow Support specialist?

To thrive as a Contract ServiceNow Support specialist, you need a solid understanding of IT service management principles, experience with ServiceNow modules, and relevant certifications such as ServiceNow Certified System Administrator. Familiarity with ticketing systems, scripting languages (like JavaScript), and ITIL frameworks is typically required. Strong problem-solving, communication, and customer service skills help professionals effectively resolve issues and collaborate with clients or internal teams. These skills ensure seamless platform functionality and high-quality support, which are critical for maintaining business operations and user satisfaction.

What are common challenges faced by Contract ServiceNow Support professionals, and how can they be addressed?

Contract ServiceNow Support professionals often face challenges such as rapidly adapting to different organizational environments, understanding unique ServiceNow customizations, and handling high-priority incidents within tight deadlines. To overcome these, it's important to communicate clearly with stakeholders, quickly familiarize yourself with the client's ServiceNow instance, and follow best practices for troubleshooting and documentation. Building strong relationships with permanent IT staff and staying current with ServiceNow updates can also help ensure smooth support delivery and successful contract engagements.

What is a Contract ServiceNow Support?

Contract ServiceNow Support roles involve providing technical assistance and administration for the ServiceNow platform on a temporary or project-based contract. Professionals in these positions help organizations with troubleshooting, customization, updates, and user support related to ServiceNow applications. They ensure the ServiceNow environment runs smoothly, resolve incidents and requests, and may assist with implementing new modules or integrations. The contract nature of the work means assignments can vary in length and scope depending on the client's needs.

What is the difference between Contract Servicenow Support vs ServiceNow Administrator?

AspectContract Servicenow SupportServiceNow Administrator
CertificationsITIL, ServiceNow certificationsServiceNow Certified System Administrator
Work EnvironmentContract-based, client sites or remoteIn-house or remote, within organizations
ResponsibilitiesSupport, troubleshooting, minor configurationConfiguration, user management, workflow setup
Industry UsageConsulting firms, MSPs, client projectsInternal IT teams, enterprise environments

Contract Servicenow Support roles focus on providing technical support and troubleshooting for ServiceNow platforms, often on a contract basis. ServiceNow Administrators handle platform configuration, user management, and workflow setup within organizations. While both roles require ServiceNow certifications and ITIL knowledge, Support roles emphasize troubleshooting and support, whereas Administrators focus on platform customization and management.

What cities are hiring for Contract Servicenow Support jobs?

Cities with the most Contract Servicenow Support job openings:

What are the most commonly searched types of Servicenow Support jobs?

The most popular types of Servicenow Support jobs are:

What states have the most Contract Servicenow Support jobs?

States with the most job openings for Contract Servicenow Support jobs include:

Contract Servicenow Support jobs near you

ServiceNow Support Engineer

Equiliem

Remote

Contractor

Posted 10 days ago

Job description

Job Title: ServiceNow Support Engineer Location: 100% Remote Job type: 9 to 12 Months Contract (Possibility for extension/Conversion) Job Summary: We are hiring ServiceNow Support Engineer to deliver advanced technical and operational support for Discovery, CMDB, and Integrations within the ServiceNow platform. These roles will involve a blend of day-to-day support and project-based work with a focus on data accuracy, system reliability, and continuous improvement. Key Responsibilities: Discovery Support
  • Monitor and maintain the ServiceNow Discovery tool
  • Investigate and resolve Discovery-related issues and errors
  • Maintain and optimize Discovery schedules and credentials
  • Perform non-prod testing and production validation after biweekly releases (including evening hours on alternate Wednesdays)
CMDB Management
  • Maintain CMDB Health by resolving duplicates, orphans, and compliance issues
  • Regularly audit CMDB data for inconsistencies, stale data, or misconfigurations
  • Collaborate with CI Class Owners to improve data accuracy and governance
  • Identify and recommend improvements for CMDB processes and work with the Platform Team for implementation
Integration & Platform Support
  • Provide technical support for ServiceNow integrations (REST/SOAP APIs, MID Servers)
  • Understand data flows, transform maps, and import sets
  • Work closely with the Platform Team on integration updates and enhancements
General Support & Collaboration
  • Provide L2 and L3 support for ServiceNow incidents and service requests
  • Participate in ServiceNow enhancement and upgrade projects
  • Maintain documentation of issues, fixes, and technical workflows
Required Experience & Skills:
  • 10+ years of IT experience (ServiceNow-focused)
  • Hands-on experience in:
    • ServiceNow Discovery and CMDB
    • ServiceNow Integrations, including data flow troubleshooting
    • Transform Maps, Import Loads, and MID Server setup
  • Strong analytical and troubleshooting skills
  • Experience with ITIL processes and CMDB governance
Preferred Qualifications:
  • ServiceNow Administrator and/or Implementation Specialist certifications
  • ITIL v3 or v4 Foundation certified
  • Experience working in a remote, distributed team environment
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About Equiliem

Sourced by ZipRecruiter

Equiliem specializes in staffing clinical, non-clinical, and allied personnel. We excel in all levels, disciplines, and specialties within the healthcare spectrum. Our projects range from short to long term local and travel assignments. Equiliem has been recognized as a certified small business enterprise. In addition, we are proud that we have earned the prestigious Joint Commission accreditation for staffing firms and have been awarded Best in Staffing 4 years running by our employees and client partners.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

East Brunswick, NJ, US

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