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Contract Servicenow Support Jobs (NOW HIRING)

Syntricate Technologies

ServiceNow Admin

Raleigh, NC · On-site

ServiceNow Admin Raleigh, NC onsite Contract Role Description: * Responsible for administration of ServiceNow tool * Troubleshooting Level 2/3 Incidents in ServiceNow Support queue * Accountable for ...

Certec, Inc.

Mid level ServiceNow PM

New York, NY · Remote

$80 - $89.60/hr

This is a Contract ServiceNow Program Manager role mainly remote but requires 2 visits to the NYC ... Submit Supporting Documents: Upload a photo ID. If you are not a U.S. citizen or Green Card holder ...

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How much do contract servicenow support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for contract servicenow support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a Contract ServiceNow Support specialist?

To thrive as a Contract ServiceNow Support specialist, you need a solid understanding of IT service management principles, experience with ServiceNow modules, and relevant certifications such as ServiceNow Certified System Administrator. Familiarity with ticketing systems, scripting languages (like JavaScript), and ITIL frameworks is typically required. Strong problem-solving, communication, and customer service skills help professionals effectively resolve issues and collaborate with clients or internal teams. These skills ensure seamless platform functionality and high-quality support, which are critical for maintaining business operations and user satisfaction.

What are common challenges faced by Contract ServiceNow Support professionals, and how can they be addressed?

Contract ServiceNow Support professionals often face challenges such as rapidly adapting to different organizational environments, understanding unique ServiceNow customizations, and handling high-priority incidents within tight deadlines. To overcome these, it's important to communicate clearly with stakeholders, quickly familiarize yourself with the client's ServiceNow instance, and follow best practices for troubleshooting and documentation. Building strong relationships with permanent IT staff and staying current with ServiceNow updates can also help ensure smooth support delivery and successful contract engagements.

What is a Contract ServiceNow Support?

Contract ServiceNow Support roles involve providing technical assistance and administration for the ServiceNow platform on a temporary or project-based contract. Professionals in these positions help organizations with troubleshooting, customization, updates, and user support related to ServiceNow applications. They ensure the ServiceNow environment runs smoothly, resolve incidents and requests, and may assist with implementing new modules or integrations. The contract nature of the work means assignments can vary in length and scope depending on the client's needs.

What is the difference between Contract Servicenow Support vs ServiceNow Administrator?

AspectContract Servicenow SupportServiceNow Administrator
CertificationsITIL, ServiceNow certificationsServiceNow Certified System Administrator
Work EnvironmentContract-based, client sites or remoteIn-house or remote, within organizations
ResponsibilitiesSupport, troubleshooting, minor configurationConfiguration, user management, workflow setup
Industry UsageConsulting firms, MSPs, client projectsInternal IT teams, enterprise environments

Contract Servicenow Support roles focus on providing technical support and troubleshooting for ServiceNow platforms, often on a contract basis. ServiceNow Administrators handle platform configuration, user management, and workflow setup within organizations. While both roles require ServiceNow certifications and ITIL knowledge, Support roles emphasize troubleshooting and support, whereas Administrators focus on platform customization and management.

What cities are hiring for Contract Servicenow Support jobs?

Cities with the most Contract Servicenow Support job openings:

What are the most commonly searched types of Servicenow Support jobs?

The most popular types of Servicenow Support jobs are:

What states have the most Contract Servicenow Support jobs?

States with the most job openings for Contract Servicenow Support jobs include:

Contract Servicenow Support jobs near you

ServiceNow Admin

Syntricate Technologies

Raleigh, NC • On-site

Other

Re-posted 28 days ago

Job description

ServiceNow Admin

Raleigh, NC onsite Contract

Role Description:

  • Responsible for administration of ServiceNow tool
  • Troubleshooting Level 2/3 Incidents in ServiceNow Support queue
  • Accountable for Service Restoration/Resolution for incidents/tasks in-scope
  • Ensure production stability, and track issues to closure? Production Deployment & Certification
  • Pre-Production support
  • Limited to Small Enhancements
  • Code review and update as and when required for production issues
  • Regression testing support for small enhancements
  • Knowledge Management - Creating/Maintaining knowledgebase documents.
  • Vendor Liaison for the applications in (TCS) scope? Performance/Status/SLA Reporting
  • Reporting - FAILED EVENTS, Resolution, Error trending, Daily scorecard
  • Participate in Change analysis and planning
  • Production Deployment & Certification
  • Competencies: ServiceNow
  • Experience (Years): 6-8

Regards,

Ashutosh Pasbola Assistant Manager | Syntricate Technologies Inc.

Email: ashutosh@syntricatetechnologies.com

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