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Arise Chat Support Jobs (NOW HIRING)

BradyPLUS

Customer Engagement Specialist

Las Vegas, NV · On-site

... arise. * Regular Cadance of Proactive Customer Outreach Activities * Identify Customer Churn Risk ... Ability to use technology effectively and excel as an E-Commerce and Live Chat support to customers

New

EEO LLC

Customer Support Professional

EEO LLC is an IBO partnered with Arise Virtual Solutions to deliver high quality voice, email, chat, technical support, sales, social media and mobile customer service to Fortune 500 companies. We ...

Wise

Technical Support Engineer

Austin, TX · On-site

... arise. Whether it is answering complex questions about the behavior of an API or acting as the ... Support our enterprise API customers across email, chat, phone, and video conferencing, jumping in ...

Renaissance Learning North America

Support Agent I

$34K - $40K/yr

When challenges arise, you will deliver solutions that not only resolve issues but also exceed ... Manage customer support interactions across multiple channels (phone, chat, email) with ...

Fishbowl Inventory

Product Support Specialist

Orem, UT · On-site

Handle incoming support cases through phone, email, and chat channels. Verify customer account ... they arise. Requirements * 2+ years of experience in a customer-facing role, with demonstrated ...

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Arise Chat Support information

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How much do arise chat support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for arise chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Arise Chat Support position, and why are they important?

To thrive as an Arise Chat Support agent, you need strong written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer service CRM platforms and ticketing systems, such as Zendesk or Salesforce, is often required, and completion of the Arise platform's client certification courses is typically necessary. Empathy, patience, multitasking, and problem-solving are crucial soft skills that help deliver an exceptional customer experience. These skills are vital because they ensure efficient, accurate, and supportive interactions with customers while representing client brands professionally.

What is an Arise Chat Support job?

An Arise Chat Support job involves providing customer service through online chat on behalf of various companies using the Arise platform. Agents assist customers by answering questions, troubleshooting issues, and offering support in a text-based format. This is a remote, work-from-home opportunity where you operate as an independent contractor, setting your own schedule. You'll need to sign up with Arise, select a client program, and complete training before starting work.

What does a typical workday look like for an Arise Chat Support agent?

As an Arise Chat Support agent, your day typically involves handling multiple customer inquiries simultaneously through online chat platforms, providing accurate information, troubleshooting issues, and following up as needed. You may work independently from home but connect virtually with supervisors and fellow agents through team meetings or communication channels. Most shifts are scheduled in blocks, which provides flexibility in creating your work hours, but you'll need to maintain focus and respond promptly during your assigned time. The work is fast-paced, requires strong attention to detail, and offers opportunities to develop valuable communication and problem-solving skills.

Is Arise a legitimate company?

Arise is a legitimate platform that connects independent contractors with client companies for customer support roles, including chat support jobs. It is known for requiring background checks and training, and many workers have successfully used it as a source of income. However, as with any remote work opportunity, it is important to research and verify the specific job postings and company policies.

How to apply to Arise work from home?

To apply for an Arise chat support position, visit the Arise platform website and create an account as an independent contractor. Complete the required profile, pass any necessary assessments, and select available chat support opportunities that match your skills and schedule.

What is Arise work from home?

Arise work from home refers to a flexible employment model where customer support agents, including those in Arise Chat Support roles, work remotely from their own location. These positions typically require a computer, internet connection, and sometimes specific certifications or training, allowing agents to provide support services without a physical office presence.

How much does Arise pay to work from home?

Arise Chat Support agents typically earn between $8 and $15 per hour, depending on the client and workload. Pay rates can vary based on experience, performance, and the specific project, with some agents earning additional bonuses or incentives. The role often requires a reliable internet connection, a quiet workspace, and good communication skills.
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Arise Chat Support jobs near you
Infographic showing various Arise Chat Support job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Customer Engagement Specialist

BradyPLUS

Las Vegas, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

BradyPLUS rating

6.9

Company rating: 6.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

209th of 338 rated retail wholesalers

Job description

General information
Name
Customer Engagement Specialist
Ref #
3166
City
Las Vegas
State
Nevada
Country
United States
Work Hours
M-F 8am - 5pm
Function
Customer Service
Description & Requirements
Job Description
As a Customer Engagement Specialist, you play a pivotal role in assisting the sales team, initiating and sustaining communication with core customers, fostering deeper relationships, identifying sales opportunities to drive growth, and delivering exemplary service ("white glove" service) to core and new customers. Your mission is to seamlessly integrate with the sales team, providing essential support to enhance their effectiveness and contribute to the overall sales success of BradyPLUS.
Responsibilities Include:
Sales Support: Provide administrative support to the sales team and key customers through:
  • Order & Quote Processing

  • Customer Inventory Management (as needed)

  • Reviewing/Preparing Reports

  • Customer Usage

  1. Margin Reports

  1. Backorder

  1. Open Orders

  1. At-Risk Customer

  • Identifying Sales Gaps

  • Customer Price and Cost Alignment

  • Submit Form Requests

  • Liaison between Sales and Internal Departments

  • Sample Requests

  • eCommerce Super User/ Live Chat Agent (where applicable)

  • ERP Super User

  • Manage/Create Customer Order Guides (as needed)

  • Back-Up Support for Customer Solution Specialists

Customer Relationship Management: Support the sales team in developing and nurturing strong, long-term relationships with customers.
  • Utilize Salesforce

  • Upselling & Cross-Selling Activities

  • Immediate Response to Customer Issues

  • Attend Customer Meetings or Sales Rep Ride A-longs (as needed)

Engagement Strategies: Execute customer outreach strategies to enhance customer engagement and ensure their needs are met or to identify potential issues before they arise.
  • Regular Cadance of Proactive Customer Outreach Activities

  • Identify Customer Churn Risk

  • New Customer Onboarding

Product Knowledge: Stay updated on new products and enhancements to provide accurate and current recommendations to Customers.
  • Participate in Vendor Trainings and Sales Meetings to stay up to date on the latest Sales initiatives

  • Notify Customers of New Products

  • Additional duties or special projects as assigned.

The Ideal Candidate Will Have:
  • At least 2 years of Customer Service, Sales Support, or Inside Sales experience
  • Excellent verbal and written communication skills
  • Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)
  • Keen attention to detail and accuracy in handling data and documentation
  • A proactive nature with strong problem-solving skills
  • Strong organizational and multitasking abilities
  • Ability to work independently and collaboratively
  • Ability to use technology effectively and excel as an E-Commerce and Live Chat support to customers
  • Customer-centric with a focus on delivering exceptional service.
  • Ability to physically sit at a desk for long periods, operate a computer, and listen/speak clearly on the phone and in-person

Compensation & Benefits:
BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About BradyPLUS:
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com.
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.

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