ADP is hiring Implementation Specialists for client onboarding using chat support.This is a hybrid ... they arise. * Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups ...
ADP is hiring Implementation Specialists for client onboarding using chat support.This is a hybrid ... they arise. * Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups ...
Implementation / Client Onboarding / Chat Support
El Paso, TX · On-site
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid ... they arise. * Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups ...
Implementation / Client Onboarding / Chat Support
El Paso, TX · On-site
$17.50/hr
ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid ... they arise. * Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups ...
Seasonal, Lead Customer Service
Saint Charles, MO · On-site
$25.10 - $37.64/hr
Provide escalation support and limited direct client chat support as needed * Maintain ... Comfort with AI tools, along with the ability to lead and participate in projects as they arise
Seasonal, Lead Customer Service
Saint Charles, MO · On-site
$25.10 - $37.64/hr
Provide escalation support and limited direct client chat support as needed * Maintain ... Comfort with AI tools, along with the ability to lead and participate in projects as they arise
... arise. * Regular Cadance of Proactive Customer Outreach Activities * Identify Customer Churn Risk ... Ability to use technology effectively and excel as an E-Commerce and Live Chat support to customers
... arise. * Regular Cadance of Proactive Customer Outreach Activities * Identify Customer Churn Risk ... Ability to use technology effectively and excel as an E-Commerce and Live Chat support to customers
Call Center Rep
Port Angeles, WA · On-site
$21 - $24/hr
... arise. 7. Build sustainable relationships and engage members by taking the extra mile. 8. Keep ... Text, video and chat support of all services and functions. Knowledge, Skills and Abilities desired:
Call Center Rep
Port Angeles, WA · On-site
$21 - $24/hr
... arise. 7. Build sustainable relationships and engage members by taking the extra mile. 8. Keep ... Text, video and chat support of all services and functions. Knowledge, Skills and Abilities desired:
Customer Service Contractor
$7.65/hr
Welcome to Arise with Us! If you're looking for a way to earn extra income on your own terms, yo ... We are seeking motivated individuals to provide customer service support as independent contractors.
Customer Service Contractor
$7.65/hr
Welcome to Arise with Us! If you're looking for a way to earn extra income on your own terms, yo ... We are seeking motivated individuals to provide customer service support as independent contractors.
EEO LLC is an IBO partnered with Arise Virtual Solutions to deliver high quality voice, email, chat, technical support, sales, social media and mobile customer service to Fortune 500 companies. We ...
EEO LLC is an IBO partnered with Arise Virtual Solutions to deliver high quality voice, email, chat, technical support, sales, social media and mobile customer service to Fortune 500 companies. We ...
Associate, Premier Support
$17.50 - $22.50/hr
... with support via chat and email. Their secondary responsibility is to fulfill all account ... arise. * Flexibility - to adapt to regional communication styles. * Patience & Empathy - when ...
Associate, Premier Support
$17.50 - $22.50/hr
... with support via chat and email. Their secondary responsibility is to fulfill all account ... arise. * Flexibility - to adapt to regional communication styles. * Patience & Empathy - when ...
Practice Support Agent
Decatur, IL · On-site
$18.25 - $24.25/hr
... chat, and email. This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise. Agents support DME ...
Practice Support Agent
Decatur, IL · On-site
$18.25 - $24.25/hr
... chat, and email. This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise. Agents support DME ...
Practice Support Agent
$18.25 - $24.25/hr
... chat, and email. This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise. Agents support DME ...
Practice Support Agent
$18.25 - $24.25/hr
... chat, and email. This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise. Agents support DME ...
Practice Support Agent
Decatur, IL · On-site
$18.25 - $24.25/hr
... chat, and email. This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise. Agents support DME ...
Practice Support Agent
Decatur, IL · On-site
$18.25 - $24.25/hr
... chat, and email. This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise. Agents support DME ...
Provide technical support to clients via phone, email, and chat by diagnosing issues and providing ... Willingness to adapt and learn new technologies as they arise in the industry. Benefits * Health ...
Provide technical support to clients via phone, email, and chat by diagnosing issues and providing ... Willingness to adapt and learn new technologies as they arise in the industry. Benefits * Health ...
Provide technical support to clients via phone, email, and chat by diagnosing issues and providing ... Willingness to adapt and learn new technologies as they arise in the industry. Benefits * Health ...
Provide technical support to clients via phone, email, and chat by diagnosing issues and providing ... Willingness to adapt and learn new technologies as they arise in the industry. Benefits * Health ...
Provide technical support to clients via phone, email, and chat by diagnosing issues and providing ... Willingness to adapt and learn new technologies as they arise in the industry. Benefits * Health ...
Quick apply
Provide technical support to clients via phone, email, and chat by diagnosing issues and providing ... Willingness to adapt and learn new technologies as they arise in the industry. Benefits * Health ...
Customer Support Agent
$19.25 - $25.50/hr
Experience: effortless shopping from chat to checkout. * Re-engagement: personal, 1-1 dialogue ... that may arise. Aside from working only with customers, you are also able to act as a product ...
Customer Support Agent
$19.25 - $25.50/hr
Experience: effortless shopping from chat to checkout. * Re-engagement: personal, 1-1 dialogue ... that may arise. Aside from working only with customers, you are also able to act as a product ...
Technical Customer Support Agent
$25 - $32/hr
Maintain proactive and clear communication with customers via phone, email, and chat, providing ... Support internal teams by resolving technical questions or order issues that arise during ...
Technical Customer Support Agent
$25 - $32/hr
Maintain proactive and clear communication with customers via phone, email, and chat, providing ... Support internal teams by resolving technical questions or order issues that arise during ...
Technical Customer Support Agent
Reno, NV · On-site
$25 - $32/hr
Maintain proactive and clear communication with customers via phone, email, and chat, providing ... Support internal teams by resolving technical questions or order issues that arise during ...
Quick apply
Technical Customer Support Agent
Reno, NV · On-site
$25 - $32/hr
Maintain proactive and clear communication with customers via phone, email, and chat, providing ... Support internal teams by resolving technical questions or order issues that arise during ...
Product Support Specialist
Orem, UT · On-site
Handle incoming support cases through phone, email, and chat channels. Verify customer account ... they arise. Requirements * 2+ years of experience in a customer-facing role, with demonstrated ...
Product Support Specialist
Orem, UT · On-site
Handle incoming support cases through phone, email, and chat channels. Verify customer account ... they arise. Requirements * 2+ years of experience in a customer-facing role, with demonstrated ...
Member Support Center Associate
White River Junction, VT · On-site
$18 - $21/hr
Whether via phone, email, or chat, your primary goal is to ensure members have a positive ... Ability to think quickly and resolve issues as they arise in a calm and professional manner.
Member Support Center Associate
White River Junction, VT · On-site
$18 - $21/hr
Whether via phone, email, or chat, your primary goal is to ensure members have a positive ... Ability to think quickly and resolve issues as they arise in a calm and professional manner.
IT Support Specialist
Wilmington, MA · On-site
$22 - $26/hr
... issues arise. You'll resolve problems quickly, communicate clearly, and document thoroughly ... Respond to support requests via phone, email, chat, and ticketing system * Set up and configure new ...
IT Support Specialist
Wilmington, MA · On-site
$22 - $26/hr
... issues arise. You'll resolve problems quickly, communicate clearly, and document thoroughly ... Respond to support requests via phone, email, chat, and ticketing system * Set up and configure new ...
Arise Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do arise chat support jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Arise Chat Support position, and why are they important?
To thrive as an Arise Chat Support agent, you need strong written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer service CRM platforms and ticketing systems, such as Zendesk or Salesforce, is often required, and completion of the Arise platform's client certification courses is typically necessary. Empathy, patience, multitasking, and problem-solving are crucial soft skills that help deliver an exceptional customer experience. These skills are vital because they ensure efficient, accurate, and supportive interactions with customers while representing client brands professionally.
Is Arise a work from home company?
What is an Arise Chat Support job?
An Arise Chat Support job involves providing customer service through online chat on behalf of various companies using the Arise platform. Agents assist customers by answering questions, troubleshooting issues, and offering support in a text-based format. This is a remote, work-from-home opportunity where you operate as an independent contractor, setting your own schedule. You'll need to sign up with Arise, select a client program, and complete training before starting work.
What does a typical workday look like for an Arise Chat Support agent?
As an Arise Chat Support agent, your day typically involves handling multiple customer inquiries simultaneously through online chat platforms, providing accurate information, troubleshooting issues, and following up as needed. You may work independently from home but connect virtually with supervisors and fellow agents through team meetings or communication channels. Most shifts are scheduled in blocks, which provides flexibility in creating your work hours, but you'll need to maintain focus and respond promptly during your assigned time. The work is fast-paced, requires strong attention to detail, and offers opportunities to develop valuable communication and problem-solving skills.
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Job description
ADP is hiringImplementation Specialists for client onboarding using chat support.This is a hybrid position working 3 days in the office and 2 days at home each week.
- Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
- Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
- Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.
You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
- Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
- Implement ADP Technologies.You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
- Partner Internally.You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
- Multi-Task & Communicate.You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams.
- You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
TO SUCCEED IN THIS ROLE: Required Qualifications
- Prior experience is not required; we will train you to be successful!
- You can work overtime hours during peak seasons
- Bilingual in English and Spanish is a plus!
- Prior Chat experience is a plus.
About ADP
Sourced by ZipRecruiter
We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Roseland, NJ, US
Year founded
1949