ZipRecruiter

Log In

1

Non Voice Chat Support Jobs (NOW HIRING)

NexGenHiringExperts

Voice, Email & Chat Support

Voice, Email & Chat Support Delhi, India Or refer someone Job Openings Voice, Email & Chat Support About the Job Voice, Email & Chat Support Job Title: Voice, Email & Chat Support (Night Shift ...

Outsourcey

Customer Support - Non- Voice

$17.50 - $22.25/hr

Customer Support - Non- Voice Looking to take your career to the next level? Then this role is for ... Please attach your CV and we will be in touch for a confidential chat. Let's do great things ...

MM International

Genesys IVR developer

Newark, NJ · On-site

... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. - Delivery credentials for Self Service and Analytics solutions enabled with ...

Alta HR Consulting Group

Live Chat Agent

Manhattan, NY · On-site

$17 - $22.75/hr

Live Chat Agent The Live Chat Agent is responsible for providing real‑time support to customers ... Follow scripts, guidelines, and brand voice requirements * Identify recurring issues and report ...

Donato Technologies, Inc

IVR Chatbot

Newark, NJ · On-site

... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows. · Delivery credentials for Self-Service and Analytics solutions enabled with speech-based ...

Green Chef

Customer Care Specialist - (Non Voice)

$17.50 - $23/hr

In this role, you will take on a key responsibility in managing live chat customer support for HelloConnect's pioneer account. You will be the first point of contact for customers in the live chat ...

next page

Showing results 1-20

All JobsNon Voice Chat Support Jobs

Non Voice Chat Support information

See salary details

$23

$33

$42

How much do non voice chat support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for non voice chat support in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Non Voice Chat Support role, and how can they be managed effectively?

Non Voice Chat Support professionals often handle multiple customer conversations simultaneously, which can be challenging in terms of maintaining accuracy and response speed. It’s important to develop strong multitasking abilities and use templates or knowledge bases efficiently to provide timely, personalized support. Being proactive in clarifying customer issues and practicing clear, concise written communication helps minimize misunderstandings. Regular feedback and collaboration with team members can also improve workflow and customer satisfaction.

What is Non Voice Chat Support?

Non Voice Chat Support is a customer service role where agents assist customers through text-based platforms like live chat, email, or messaging apps, rather than phone calls. Agents respond to customer inquiries, resolve issues, and provide information using written communication. This type of support is popular in businesses that want to offer quick, convenient, and discreet help to customers who may prefer not to speak on the phone. Non Voice Chat Support requires strong typing, comprehension, and problem-solving skills.

What is the difference between Non Voice Chat Support vs Customer Service Representative?

AspectNon Voice Chat SupportCustomer Service Representative
Communication MethodText-based chat, email, messagingPhone calls, face-to-face, sometimes chat
Work EnvironmentRemote or office, computer-focusedCall centers, retail, office settings
Required SkillsWritten communication, patience, technical knowledgeVerbal communication, problem-solving, empathy
Industry UsageTech support, e-commerce, SaaSRetail, telecom, hospitality

Non Voice Chat Support primarily involves assisting customers through text-based channels like chat and email, focusing on written communication. Customer Service Representatives often handle calls and face-to-face interactions, requiring strong verbal skills. Both roles are essential in customer service but differ in communication methods and work environments.

What are the key skills and qualifications needed to thrive as a Non Voice Chat Support representative, and why are they important?

To excel as a Non Voice Chat Support representative, you need strong written communication skills, attention to detail, and a basic educational qualification such as a high school diploma. Familiarity with customer support platforms like Zendesk, LiveChat, or Salesforce is typically required, along with basic computer proficiency. Excellent problem-solving abilities, patience, and a customer-oriented attitude are standout soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty in a digital environment.
More about Non Voice Chat Support jobs
What cities are hiring for Non Voice Chat Support jobs? Cities with the most Non Voice Chat Support job openings:
What states have the most Non Voice Chat Support jobs? States with the most job openings for Non Voice Chat Support jobs include:
What job categories do people searching Non Voice Chat Support jobs look for? The top searched job categories for Non Voice Chat Support jobs are:
Non Voice Chat Support jobs near you
Infographic showing various Non Voice Chat Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 3% Full Time, and 96% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $69,375 per year, or $33.4 per hour.

Voice, Email & Chat Support

NexGenHiringExperts

Remote

Other

Posted 13 days ago

Job description

Voice, Email & Chat Support

Delhi, India Or refer someone Job Openings Voice, Email & Chat Support

About the Job Voice, Email & Chat Support

Job Title: Voice, Email & Chat Support (Night Shift) Remote

Company: Wishup

Job Type: Full-Time | Work from Home

Salary: Up to 30,000 per month

Shift: Night Shift

Location: Remote (India)

Education: Any Graduation

Experience: Freshers & Experienced Candidates Can Apply

Equipment: Company-provided laptop

Job Responsibilities
  • Respond to customer queries via voice calls, emails, and chat in a professional and timely manner.
  • Provide accurate information and troubleshooting support to resolve customer concerns.
  • Maintain high customer satisfaction by delivering courteous and efficient service.
  • Document customer interactions and update records in the system.
  • Collaborate with internal teams to ensure seamless customer support operations.
Required Skills & Qualifications

Excellent English communication skills (both verbal and written). Ability to multitask and work effectively in a fast-paced environment. Strong problem-solving skills and a customer-first approach. Ability to work independently and meet deadlines. Basic computer proficiency and familiarity with customer service tools.

Why Join Us?

100% Remote Work Work from the comfort of your home. Competitive Salary Earn up to 30,000 per month. Career Growth Opportunities for learning and professional advancement. Laptop Provided No need to worry about equipment. Training & Support Receive guidance and mentorship to excel in your role.

Interested Candidates? Apply Now!

Email: nexgenhiringexperts@gmail.com Contact: 9908919520

Or refer someone

Apply