Newark, NJ · On-site
$58.75 - $80.50/hr
... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework, Integration with internal and external ...
Newark, NJ · On-site
$58.75 - $80.50/hr
... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework, Integration with internal and external ...
Newark, NJ · On-site
... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. - Delivery credentials for Self Service and Analytics solutions enabled with ...
Quick apply
Newark, NJ · On-site
... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. - Delivery credentials for Self Service and Analytics solutions enabled with ...
Newark, NJ · On-site
... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows. · Delivery credentials for Self-Service and Analytics solutions enabled with speech-based ...
Quick apply
Newark, NJ · On-site
... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows. · Delivery credentials for Self-Service and Analytics solutions enabled with speech-based ...
$15 - $20.50/hr
... support to their customers -- it is our mission. We focus on providing the environment, selection ... When necessary the option to flex from backoffice, email, chat and voice lobs Qualifications ...
$15 - $20.50/hr
... support to their customers -- it is our mission. We focus on providing the environment, selection ... When necessary the option to flex from backoffice, email, chat and voice lobs Qualifications ...
Newark, NJ · On-site
... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework, Integration with internal and external ...
Newark, NJ · On-site
... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework, Integration with internal and external ...
Newark, NJ · On-site
$50 - $56/hr
Functional and hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect. * Thorough understanding of Genesys Framework and ...
Quick apply
Newark, NJ · On-site
$50 - $56/hr
Functional and hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect. * Thorough understanding of Genesys Framework and ...
Newark, NJ · On-site
$108K - $126K/yr
... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. - Delivery credentials for Self Service and Analytics solutions enabled with ...
Newark, NJ · On-site
$108K - $126K/yr
... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. - Delivery credentials for Self Service and Analytics solutions enabled with ...
Job #103916 Job Title Chat Support Agent Location Smyrna, TN 37167, United States Work Environment ... Conduct outbound calls to dealerships to provide non-diagnostic technical assistance * Initiate ...
Job #103916 Job Title Chat Support Agent Location Smyrna, TN 37167, United States Work Environment ... Conduct outbound calls to dealerships to provide non-diagnostic technical assistance * Initiate ...
Mankato, MN · On-site
$12/hr
Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are ...
Mankato, MN · On-site
$12/hr
Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are ...
Smyrna, TN · On-site
$25/hr
Job #103916 Job Title Chat Support Agent Location Smyrna, TN 37167, United States Work Environment ... Conduct outbound calls to dealerships to provide non-diagnostic technical assistance * Initiate ...
Smyrna, TN · On-site
$25/hr
Job #103916 Job Title Chat Support Agent Location Smyrna, TN 37167, United States Work Environment ... Conduct outbound calls to dealerships to provide non-diagnostic technical assistance * Initiate ...
EEO LLC is an IBO partnered with Arise Virtual Solutions to deliver high quality voice, email, chat, technical support, sales, social media and mobile customer service to Fortune 500 companies. We ...
EEO LLC is an IBO partnered with Arise Virtual Solutions to deliver high quality voice, email, chat, technical support, sales, social media and mobile customer service to Fortune 500 companies. We ...
Newark, NJ · On-site
Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. * Delivery credentials ...
Quick apply
Newark, NJ · On-site
Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. * Delivery credentials ...
Tampa, FL · On-site
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Proficiency with computers and chat support software. * Strong attention to detail and ...
Tampa, FL · On-site
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Proficiency with computers and chat support software. * Strong attention to detail and ...
Teams SME (non-Voice) Location: 1st Priority - Phoenix, AZ and Austin, TX & San Jose, CA , NYC, NY, Omaha, NE Hire Type: Full Time Must Have Technical/Functional Skills 1. Provide support on daily ...
Teams SME (non-Voice) Location: 1st Priority - Phoenix, AZ and Austin, TX & San Jose, CA , NYC, NY, Omaha, NE Hire Type: Full Time Must Have Technical/Functional Skills 1. Provide support on daily ...
Tampa, FL · On-site
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Proficiency with computers and chat support software. * Strong attention to detail and ...
Quick apply
Tampa, FL · On-site
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Proficiency with computers and chat support software. * Strong attention to detail and ...
Cambridge, MA · On-site
$15.75 - $21.75/hr
The ability to provide customer support over various platforms (email, chat, phone, etc.). * Ability to work in a fast-paced environment * Flexible and willing to be assigned in a voice, non-voice or ...
Quick apply
Cambridge, MA · On-site
$15.75 - $21.75/hr
The ability to provide customer support over various platforms (email, chat, phone, etc.). * Ability to work in a fast-paced environment * Flexible and willing to be assigned in a voice, non-voice or ...
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Proficiency with computers and chat support software. * Strong attention to detail and ...
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Proficiency with computers and chat support software. * Strong attention to detail and ...
Cambridge, MA · On-site
$15.75 - $21.75/hr
The ability to provide customer support over various platforms (email, chat, phone, etc.). * Ability to work in a fast-paced environment * Flexible and willing to be assigned in a voice, non-voice or ...
Quick apply
Cambridge, MA · On-site
$15.75 - $21.75/hr
The ability to provide customer support over various platforms (email, chat, phone, etc.). * Ability to work in a fast-paced environment * Flexible and willing to be assigned in a voice, non-voice or ...
Cambridge, MA · On-site
$15.75 - $21.75/hr
The ability to provide customer support over various platforms (email, chat, phone, etc.). * Ability to work in a fast-paced environment * Flexible and willing to be assigned in a voice, non-voice or ...
Quick apply
Cambridge, MA · On-site
$15.75 - $21.75/hr
The ability to provide customer support over various platforms (email, chat, phone, etc.). * Ability to work in a fast-paced environment * Flexible and willing to be assigned in a voice, non-voice or ...
$17.13/hr
Excellent native-level written and verbal communication skills in language of support, with 2 years experience in customer support for said language (chat, voice, email) working with direct consumers ...
$17.13/hr
Excellent native-level written and verbal communication skills in language of support, with 2 years experience in customer support for said language (chat, voice, email) working with direct consumers ...
$23.80 - $25.48
14% of jobs
$26.92 is the 25th percentile. Wages below this are outliers.
$25.48 - $27.16
12% of jobs
$27.16 - $28.85
0% of jobs
$28.85 - $30.53
8% of jobs
$30.53 - $32.21
9% of jobs
The median wage is $33.24 / hr.
$32.21 - $33.89
9% of jobs
$33.89 - $35.58
9% of jobs
$35.58 - $37.26
9% of jobs
$37.77 is the 75th percentile. Wages above this are outliers.
$37.26 - $38.94
9% of jobs
$38.94 - $40.63
9% of jobs
$40.63 - $42.31
9% of jobs
$23
$33
$42
To thrive as a Non Voice Email Chat Support representative, you should have excellent written communication skills, attention to detail, and basic computer literacy, usually supported by a high school diploma or equivalent. Familiarity with customer service platforms, ticketing systems, and productivity tools like CRM software is often required. Strong problem-solving skills, patience, and the ability to multitask effectively set top performers apart in this role. These competencies are crucial for delivering efficient, accurate, and positive customer service experiences in a fast-paced online environment.
A Non Voice Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to customer inquiries, resolving issues, and providing product or service information. Strong written communication skills, attention to detail, and problem-solving abilities are essential for this role. It is ideal for individuals who prefer not to handle voice calls but still want to provide customer support efficiently.
As a Non Voice Email Chat Support professional, your day usually involves responding to customer inquiries via email and live chat, troubleshooting issues, and providing clear, written solutions. You may handle multiple chat conversations simultaneously while adhering to response time guidelines and maintaining accuracy in your communications. Collaboration with teammates and other departments, such as technical support or billing, is often needed to resolve complex cases. You’ll also be responsible for documenting interactions and updating customer records to ensure a smooth service process. This fast-paced environment rewards those who are organized, proactive, and comfortable with technology.
$58.75 - $80.50/hr
Full-time
Posted 20 days ago
