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From Home Non Voice Email Chat Support Jobs (NOW HIRING)

EEO LLC

Customer Support Professional

EEO LLC is an IBO partnered with Arise Virtual Solutions to deliver high quality voice, email, chat ... this work at home opportunity as explained in the "Why Partner with EEO" section of our website.

Donato Technologies, Inc

IVR Chatbot

Newark, NJ · On-site

... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows. · Delivery credentials for Self-Service and Analytics solutions enabled with speech-based ...

Genpact

Associate - Customer Care - Non - Voice 5A

$14.75 - $20.50/hr

Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and ... Coordinate with other departments like technical support, billing, or logistics for issue ...

Genpact

Associate - Customer Care - Non - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Handle incoming customer queries via phone, email, chat, or social media.Provide accurate and ... Coordinate with other departments like technical support, billing, or logistics for issue ...

Genpact

Sr. Associate - Customer Care - Non - Voice 5B

$19.75 - $27/hr

Customer Support (Text-based) Respond to customer queries through email, chat, or social media ... Non - Voice Remote Type - Remote Work Shift - Any (United States of America) The approximate annual ...

Genpact

Sr. Associate - Customer Care - Non - Voice 5B

Guss, IA · Remote

$19.25 - $26.25/hr

Customer Support (Text-based)Respond to customer queries through email, chat, or social media ... Non - Voice Remote Type - Remote Work Shift - Any (United States of America) The approximate annual ...

KM2 Solutions

Agent, Chat

Manchester, MD · On-site

$14.25 - $19/hr

Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.

ScaleJet

Customer Care Specialist (phone, email, chat)

$17.50 - $23/hr

We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in call centers ...

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From Home Non Voice Email Chat Support information

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$23

$33

$42

How much do from home non voice email chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for from home non voice email chat support in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

What is a from home non voice email chat support job?

From Home Non Voice Email Chat Support jobs are remote positions where employees assist customers by responding to their inquiries via email or chat, instead of over the phone. These roles require strong written communication skills, attention to detail, and the ability to multitask between multiple conversations. The job typically involves resolving customer issues, providing product or service information, and documenting interactions, all from the comfort of your home. It is ideal for those who prefer not to engage in voice calls and are comfortable working independently.

What are the key skills and qualifications needed to thrive as a from home non voice email chat support representative?

To thrive as a From Home Non Voice Email Chat Support representative, you need excellent written communication skills, strong reading comprehension, and basic computer literacy, often supported by a high school diploma. Familiarity with customer service platforms, ticketing systems, and email/chat software like Zendesk or Freshdesk is typically required. Attention to detail, patience, and problem-solving abilities are essential soft skills for handling customer inquiries efficiently. These skills are crucial to provide accurate, timely, and satisfactory support to customers in a remote, non-voice environment.

What are the main challenges of working as a from home non voice email chat support representative, and how can I effectively manage them?

One of the main challenges in this role is handling multiple chat and email conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also pose difficulties in staying connected with your team and accessing timely support. To manage these challenges, it's helpful to practice strong time management, utilize organizational tools provided by your employer, and proactively communicate with your team through internal chat platforms. Regularly updating your knowledge base and participating in virtual team meetings can also enhance your effectiveness and sense of connection.

What is the difference between From Home Non Voice Email Chat Support vs From Home Voice Customer Service Representative?

AspectFrom Home Non Voice Email Chat SupportFrom Home Voice Customer Service Representative
Communication ModeWritten (email, chat)Verbal (phone, voice calls)
Required SkillsWriting, typing, patienceVerbal communication, active listening
Work EnvironmentQuiet, computer-basedQuiet, computer and headset
Common CertificationsNone specific, good communication skillsCustomer service or communication certifications (optional)

From Home Non Voice Email Chat Support involves assisting customers through written communication channels like email and chat, focusing on clear, concise writing. In contrast, From Home Voice Customer Service Representatives handle customer inquiries via phone, requiring strong verbal skills. Both roles are remote, industry-specific, and demand good communication skills, but they differ mainly in communication mode and skill set.

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From Home Non Voice Email Chat Support jobs near you
Infographic showing various From Home Non Voice Email Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,375 per year, or $33.4 per hour.

Customer Support Professional

Remote

EEO LLC
See more jobs at EEO LLCexternal

Contractor

Re-posted 22 days ago

Job description

EEO LLC is an IBO partnered with Arise Virtual Solutions to deliver high quality voice, email, chat, technical support, sales, social media and mobile customer service to Fortune 500 companies. We are currently hiring independent contractors to take inbound customer service, technical support and/or sales calls, emails and/or chats with a high degree of professionalism for a client of your choosing. In order to be eligible for this opportunity you must meet the following requirements: Must be 18 years of age or older Must live in and be a legal U.S.A

citizen or Legal Resident You must have a clean criminal record with zero felony or fraud convictions You must have a computer and cable or DSL Internet to start Must be able to invest $12.95 for a background check (you will receive a copy) and also the cost of the client training (all fees are reimbursed after 90 days of servicing a client) Must be willing to attend a virtual training session unpaid for 4 weeks, Monday-Friday 4 hours a day. Must be able to commit to a minimum of 15 hours per week (you create your own schedule) We currently do not offer client opportunities in the following states: New York, Massachusetts, Oregon, Connecticut, Wisconsin, California and Maryland There are minimal fees required to train for this work at home opportunity as explained in the "Why Partner with EEO" section of our website. Please visit us online at www.eeoworkathome.com find out more information.

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