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Pavago

Medical Customer Service Representative

$17.25 - $21.50/hr

Email * Chat * Provide accurate information regarding: * Appointment scheduling * Medical services * Insurance support * Billing inquiries * Deliver a compassionate, patient-first customer experience

Maverick Payments

Merchant Support Lead

Calabasas, CA · On-site

$27 - $33/hr

Provide first-class customer service/support via telephone, email, chat, and any future channel. * Triage inbound customer communications, monitor priority of tickets assigned to the queue, and ...

FirstLight

Customer Support Specialist

Portsmouth, NH · On-site

$22 - $25/hr

Customer Service at FirstLight is a progressive work group providing many services to internal and external customers including; billing, LNP, directory, phone/email/chat support, provisioning ...

FirstLight

Customer Support Specialist

Victor, NY · On-site

$22 - $25/hr

Customer Service at FirstLight is a progressive work group providing many services to internal and external customers including; billing, LNP, directory, phone/email/chat support, provisioning ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...

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How much do email chat support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in an Email Chat Support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What is an Email Chat Support job?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What are the key skills and qualifications needed to thrive in the Email Chat Support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

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Email Chat Support jobs near you

Concierge Team Member- Online Chat Support

TANGANYIKA WILDLIFE PARK LLC

Goddard, KS • On-site

$13.50/hr

Full-time

Posted 17 days ago

Job description

Craft WOW Moments. Inspire Action. Drive Conservation.
At Tanganyika Wildlife Park, we go beyond caring for animals. We create once-in-a-lifetime experiences that make you say "WOW". Inspiring generations to become conservation champions.
If you're passionate about animals, driven by purpose, and believe that one moment can change a life then this is where you belong.
Why Tanganyika?
A Front Row Seat to Conservation in Action
We're not a zoo. We're an experience. At Tanganyika, you'll be part of a team pioneering interactive conservation experiences that educate, engage, and empower. We do conservation a bit different our focus is conservation one person at a time. Making people aware of the species, getting them interested, and then calling them to action.
Work That Gives You Goosebumps
From helping a toddler feed a giraffe for the first time to guiding a training session with a curious lemur, your job here is anything but ordinary. This is the kind of place where work and wonder collide.
Real Growth. Real Mentorship. Real Impact.
Whether you're starting your career or seeking your next challenge, Tanganyika invests in you. We care about you beyond the workplace with initiatives to help our team reduce their consumer debt to an employee assistance program to our Dream Manager program, we want you to become the best YOU.
A Culture That Cares-For Animals and Humans
We lead with love, and it shows. Our team is fiercely supportive, deeply passionate, and united by a shared purpose. And yes, your "co-workers" might include sloths, rhinos, and porcupines.
Purpose That Reaches Beyond the Park
Every guest you help supports a larger mission. Your work helps create meaningful experiences that inspire conservation action around the world.
Are you looking for a fun place to work? Do you enjoy helping people and creating exceptional customer experiences? Tanganyika Wildlife Park is looking for energetic, reliable, and team-oriented individuals to join our Concierge Team as an Concierge Team Member- Online Chat Support!
At Tanganyika, you'll gain valuable, marketable skills while having fun and being part of a unique work environment. Our employees love the park's continuous growth, exciting animal encounters, and the opportunity to learn new things every day. Plus, our team members enjoy a family-like atmosphere that encourages personal growth and development. Sometimes you even get to meet a sloth during lunch or say hi to a rhino while running an errand!
Come join our Concierge team and help us create wildly different guest experiences!
Concierge Team Member - Online Chat Support
Our Online Chat Support Team Members help create a great guest experience by assisting guests through Go High Level online chat, email, text, and phone calls. This role also supports the Concierge and Sales teams as needed.
Responsibilities Include:
  • Assisting guests through online chat, email, text, and phone calls
  • Answering guest questions about tickets, memberships, and experiences
  • Helping guests plan their visit to the park
  • Supporting the Sales Lead with guest communication tasks
  • Assisting with additional Concierge tasks when needed
  • Creating positive "WOW" moments for guests

The Ideal Candidate:
  • Has strong communication and customer service skills
  • Is comfortable talking on the phone
  • Works well independently and stays organized
  • Is reliable, professional, and team-oriented
  • Learns new technology platforms quickly

Schedule:
  • Training will take place during weekday shifts alongside the Sales Lead.
  • Once trained, this position will primarily work weekends with weekday flexibility
  • Expected schedule is approximately 30-40 hours per week

What We Offer
  • Starting pay of $13.50/hr contingent on at least 12 hours of weekday availability during spring and fall
  • Professional development opportunities
  • In-house discounts
  • Employee Assistance Program (EAP) for staff and immediate family
  • Complimentary admission to TWP for yourself and family

Apply at https://tanganyikawildlifeparkllc.easyapply.co
If you have any issues apply please email amoody@twpark.com for assistance.
Please make sure to check your emails, this is how we will be communicating to you about your application.

Apply