Email Chat Support Jobs in Virginia (NOW HIRING)

Provide multi-channel support to users (phone, email, chat, and in-person), delivering clear, professional communication and maintaining a strong customer service orientation. * Handle user account ...

The specialist supports users via multiple channels-phone, email, chat, and in-person-while escalating more complex problems to higher-tier teams and contributing to knowledge content and user ...

Provide multi-channel support to users (phone, email, chat, and in-person), delivering clear, professional communication and maintaining a strong customer service orientation. * Handle user account ...

Troubleshoot to resolve technical issues on Cellebrite solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management * Handle cases remotely.

Provide first-line support across phone, email, chat, and other communication channels during weekend operations * Acknowledge, triage, and prioritize customer requests in alignment with established ...

Monitor and coordinate member lifecycle stages by guiding new members, managing onboarding processes, providing ongoing support (phone, email, chat), and resolving inquiries and concerns (as needed)

Monitor and coordinate member lifecycle stages by guiding new members, managing onboarding processes, providing ongoing support (phone, email, chat), and resolving inquiries and concerns (as needed)

Provide first-line support across phone, email, chat, and other communication channels for 24/7 operation center * Acknowledge, triage, and prioritize customer requests in alignment with established ...

Provide first-line support across phone, email, chat, and other communication channels for 24/7 operation center * Acknowledge, triage, and prioritize customer requests in alignment with established ...

Manage inbound and outbound communications (email, chat, phone) * Explain benefit plans clearly and ... With full support, mentorship, and flexibility, you'll have the tools to build a rewarding career ...

... 1 IT support operations and act as the first point of contact for IT issues via Remedy, phone, email, chat, and walk-ins. -Provide account, mobile device, laptop, VoIP, and conferencing system ...

Interacting with customers (and potentially internal users) via phone, email, chat, or video conferencing to understand and resolve their issues. • Guidance & Support: Providing step-by-step ...

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users through troubleshooting steps and solutions, often using remote support tools. • System ...

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users through troubleshooting steps and solutions, often using remote support tools. • System ...

Interacting with customers (and potentially internal users) via phone, email, chat, or video conferencing to understand and resolve their issues. • Guidance & Support: Providing step-by-step ...

Responsibilities Peraton is seeking a Customer Support Specialist (CSS) to join our team of ... phone, email, chat, and ticket queue). * Make outbound service calls to customers (returning ...

Responsibilities Peraton is seeking a Customer Support Specialist (CSS) to join our team of ... phone, email, chat, and ticket queue). * Make outbound service calls to customers (returning ...

Responsibilities Peraton is seeking a Customer Support Specialist ("CSS") to join our team of ... phone, email, chat, and ticket queue). * Make outbound service calls to customers (returning ...

Key Responsibilities • Deliver exceptional, customer-first support as the primary point of contact for IT requests via ticketing system, email, chat, phone, and desk-side at headquarters, and as ...

... SMS, email, chat, etc.). * Participate in weekly interdisciplinary team meetings and ongoing ... Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select ...