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Support Technician Jobs in Virginia (NOW HIRING)

Piper Companies

Cloud Support Technician

Reston, VA · On-site

$100K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed ...

Piper Companies

Cloud Support Technician

Reston, VA · On-site

$125K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

Saint Luke's Hospital of Kansas City

Saint Luke's East location is looking for a Phlebotomist, Lab Support Technician to support our lab team. Collects patient samples using best practices for phlebotomy. Documents receipt of patient ...

Saint Luke's Hospital System

Saint Luke's East location is looking for a Phlebotomist, Lab Support Technician to support our lab team. Collects patient samples using best practices for phlebotomy. Documents receipt of patient ...

Saint Luke's Hospital System

Saint Luke's East location is looking for a Phlebotomist, Lab Support Technician to support our lab team. Collects patient samples using best practices for phlebotomy. Documents receipt of patient ...

Saint Luke's Hospital of Kansas City

Saint Luke's East location is looking for a Phlebotomist, Lab Support Technician to support our lab team. Collects patient samples using best practices for phlebotomy. Documents receipt of patient ...

Autism FIRST

Behavioral Support Technician

Herndon, VA · On-site

$24 - $29/hr

Why You'll Love this Behavioral Support Technician / Behavior Technician (BT) Job!     Turn your passion for helping kids into a meaningful career with room to grow. Join Autism FIRST as ...

Sentara

Laboratory Support Technician

Norfolk, VA · On-site

$10K/mo

As a laboratory support technician (LST) duties are to prepare specimens per discipline operating procedure for result/interpretation by technical staff Perform instrument maintenance and inventory ...

City of Norfolk

Support Technician - LD

Norfolk, VA

$42K - $70K/yr

The Support Technician will be responsible for delivering and picking up documents, maintaining and updating records, preparing reports, processing contracts and routine legal documents, maintaining ...

Layer 9

Support Technician (Onsite)

Suffolk, VA · On-site

$19 - $26.25/hr

IT Support Technician Needed to Deliver Excellence About Layer 9 Are you ready to join a results-driven IT team that redefines Improvement? At Layer 9, we are more than just tech experts -- we're ...

City of Norfolk, VA

Support Technician - LD

Norfolk, VA · On-site

$42K - $70K/yr

The Support Technician will be responsible for delivering and picking up documents, maintaining and updating records, preparing reports, processing contracts and routine legal documents, maintaining ...

Inserso

Network Support Technician

Richmond, VA · On-site

$55K - $72K/yr

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Inserso

Network Support Technician

Alexandria, VA · On-site

$55K - $72K/yr

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Inserso

Network Support Technician

Fairfax, VA · On-site

$55K - $72K/yr

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Kastle Systems

Field Support Technician

Falls Church, VA · On-site

$21 - $28.75/hr

The Field Support Technician II provides professional, technical, and accurate assistance to Kastle Technicians, Partners, and Operations. Their focus is to improve the efficiency of Kastle ...

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Support Technician information

See Virginia salary details

$12

$24

$41

How much do support technician jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for support technician in Virginia is $24.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is a support technician?

Support Technicians are IT professionals who assist users with technical issues related to computer hardware, software, networks, and other technology systems. They troubleshoot problems, provide solutions, and often guide users through steps to resolve issues remotely or in person. Their role is vital in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Support Technicians may also be responsible for installing equipment, updating software, and maintaining IT documentation.

What are the key skills and qualifications needed to thrive as a support technician?

To thrive as a Support Technician, you need a solid understanding of computer hardware, operating systems, troubleshooting methods, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving abilities help build rapport with users and handle challenging situations. These skills and qualities are crucial for ensuring timely technical support, minimizing system downtime, and maintaining user satisfaction.

What are some typical challenges a support technician faces when troubleshooting customer issues remotely?

Support Technicians often encounter challenges when diagnosing and resolving issues without direct access to the user's environment. Communication can be a hurdle, as they must rely on customers to accurately describe problems and follow instructions. Additionally, remote troubleshooting requires strong analytical skills to quickly identify the root cause and adapt solutions for various systems or setups. Successful Support Technicians develop patience, clear communication, and resourcefulness to overcome these challenges while maintaining a positive customer experience.

What is the difference between Support Technician vs Help Desk Technician?

AspectSupport TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, technical support in various settingsHelp desk, remote or on-site support
Industry UsageIT, technical support, hardware/software troubleshootingIT support, customer service, troubleshooting
Common Search IntentTechnical support roles, hardware/software issuesCustomer support, troubleshooting, remote assistance

Support Technicians and Help Desk Technicians both provide technical support, but Support Technicians often handle more hands-on hardware and network issues on-site, while Help Desk Technicians typically focus on remote troubleshooting and customer service. Both roles require similar certifications and are essential in IT support environments.

What are the most commonly searched types of Support Technician jobs in Virginia?

The most popular types of Support Technician jobs in Virginia are:

What are popular job titles related to Support Technician jobs in Virginia?

For Support Technician jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Support Technician jobs in Virginia look for?

The top searched job categories for Support Technician jobs in Virginia are:

Support Technician jobs near you
Infographic showing various Support Technician job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $51,615 per year, or $24.8 per hour.

Cloud Support Technician

Piper Companies

Reston, VA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Cloud Support Technician
Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts available including mornings, afternoons, and nights.
Roles and Responsibilities
  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
  • Respond to incident tickets in a 24x7 operational cloud environment environment to meet SLA objectives
  • Review system logs to identify and mitigate system issues

Required Skills:
  • Active Top Secret security clearance
  • Experience with cloud technologies such as Microsoft Azure
  • Experience with scripting languages such as Bash

Compensation:
• Up to $100,000
• Medical, Dental, Vision, 401k, paid time off, and holidays

Apply