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Comcast It Support Jobs in Virginia (NOW HIRING)

BMZ USA, INC

IT Support Technician

Virginia Beach, VA · On-site

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across both office and manufacturing environments, serving as the first point of contact for IT support ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

POWERX

IT Support Specialist

Chantilly, VA · On-site

The IT Support Specialist is responsible for supporting and maintaining the company's information technology infrastructure to ensure efficient and secure operations. This role involves executing day ...

Apex Informatics

IT Support Role

Richmond, VA · On-site

seeking contract IT Support Specialist III to work on technology projects, phones, laptops light networking at the Governor's Office and to support the rest of the transition and support the ...

Mode5

IT Support Specialist I

Norfolk, VA · On-site

$25 - $27/hr

Job Title: IT Support Specialist I Department: Support Location: Norfolk, Virginia Job Type: Regular Full-Time Who We Are: Mode5 is a leading IT Managed Services company providing world-class ...

Roanoke College

IT Support Specialist

Salem, VA · On-site

The IT Support Specialist will support the effective operation of IT services, oversee procurement activities, provide user support for the Microsoft 365 Environment, and maintain IT documentation ...

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Comcast It Support information

See Virginia salary details

$12

$21

$42

How much do comcast it support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for comcast it support in Virginia is $21.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

What is a Comcast IT Support?

A Comcast IT Support job involves providing technical assistance to customers and employees by troubleshooting internet, cable, and network issues. Responsibilities include diagnosing connectivity problems, guiding users through solutions, and escalating complex issues when necessary. IT support specialists may also assist with software, hardware, and account-related concerns. Strong communication, problem-solving skills, and knowledge of Comcast products are essential for success in this role.

What does a Comcast IT Support do?

As a Comcast IT Support team member, your day typically involves responding to incoming support tickets, troubleshooting technical issues related to computers, networks, and software, and providing guidance to both internal staff and sometimes external customers. You may also be tasked with system maintenance, updating documentation, remote support, and collaborating with other IT specialists or departments to resolve complex problems. The role is fast-paced and requires both independent problem-solving and effective teamwork to keep technology systems running smoothly. Regularly, you'll have the opportunity to expand your technical expertise and grow your skills through exposure to new technologies and systems.

What are the key skills and qualifications needed to thrive in the Comcast IT Support position?

To thrive as a Comcast IT Support professional, a solid understanding of computer hardware, networking, troubleshooting techniques, and an associate's or bachelor's degree in IT or a related field is generally required. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and certifications like CompTIA A+, Network+, or Cisco CCNA are often advantageous. Excellent communication, patience, and problem-solving skills help team members deliver outstanding technical assistance and customer service. These abilities ensure efficient issue resolution, positive customer experiences, and seamless operation of Comcast's IT infrastructure.

What are popular job titles related to Comcast It Support jobs in Virginia?

For Comcast It Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Comcast It Support jobs in Virginia look for?

The top searched job categories for Comcast It Support jobs in Virginia are:

Comcast It Support jobs near you
Infographic showing various Comcast It Support job openings in Virginia as of August 2026, with employment types broken down into 60% Full Time, 21% Part Time, 15% Contract, and 4% Nights. Highlights an 100% In-person job distribution, with an average salary of $45,096 per year, or $21.7 per hour.

IT Support Specialist

Modern Technology Solutions, Inc.

Lorton, VA • On-site

Full-time

Re-posted 3 days ago

Job description

Modern Technology Solutions, Inc. (MTSI) is seeking to hire a IT Support Specialist to provide day-to-day technical support to end users and ensures the reliable operation of IT systems and infrastructure. This role is responsible for troubleshooting user issues, maintaining network connectivity, supporting workstation setup, and managing IT assets. The ideal candidate is responsive, detail-oriented, and capable of communicating technical information clearly to both technical and non-technical users.
Your essential job functions within User Support & Troubleshooting will include but may not be limited to:
  • Provide Tier I/II technical support for hardware, software, and network-related issues
  • Troubleshoot and resolve user account issues
  • Reset passwords and support identity/access management processes
  • Diagnose and resolve workstation, application, and connectivity problems

Your essential job functions within Network & Systems Support will include but may not be limited to:
  • Troubleshoot basic network issues including connectivity, switches, and routers
  • Support and monitor network devices and infrastructure for performance and availability
  • Assist with maintaining secure and reliable network operations

Your essential job functions within Workstation Setup & Maintenance will include but may not be limited to:
  • Set up, configure, and deploy desktops and peripheral devices
  • Install and update operating systems, applications, and security patches
  • Perform routine maintenance and system upgrades

Your essential job functions within IT Asset Management will include but may not be limited to:
  • Track and manage IT equipment inventory (hardware and software)
  • Maintain accurate asset records and lifecycle documentation
  • Manage and maintain the IT asset management database, including tagging equipment and performing any necessary data entry
  • Manage and maintain the IT asset management database, including tagging equipment and performing any necessary data entry
  • Collect all necessary receipts and documentation for Business Operations Manager
  • Document daily deliveries and shipments to update inventory
  • Create and generate detailed reports regarding IT equipment inventory
  • Ensure 100% tracking, chain of custody, and safeguarding of all hardware inventory, shipments, and returns, including classified shipments

Your essential job functions within Customer Service & Communication will include but may not be limited to:
  • Provide professional, timely, and courteous support to all users
  • Communicate technical issues and solutions clearly, both verbally and in writing
  • Document support requests, resolutions, and processes in ticketing systems
  • Develop and maintain user guides and standard operating procedures

Requirements:
  • 3+ years of experience in IT support or help desk environment
  • Experience troubleshooting Windows-based systems and common business applications
  • Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN)
  • Strong problem-solving and analytical skills

Desired Requirements:
  • Relevant certifications (e.g., CompTIA A+, Network+, Security+)
  • Experience with ticketing systems and IT service management tools
  • Familiarity with asset management systems
  • Experience supporting secure or regulated environments

Education Requirements:
  • Bachelor's Degree or equivalent experience.

Clearance Requirements:
  • TS/SCI or the able to obtain one

Please Note: U.S. Citizenship is required for this position.
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