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Contract Desktop Support Jobs in Virginia (NOW HIRING)

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Richmond, VA Duration: Long Term contract Description: Sr Desktop Support Tech. 100% ON SITE from Day One ABOUT THE ROLE * Responding to queries on the phone, via email, in person, or through remote ...

Job Overview KaylaTek has an exciting Desktop Support Specialist opportunity supporting the AFNCR IT contract at the Pentagon. The AFNCR IT Services program provides support services for information ...

Job Overview KaylaTek has an exciting Desktop Support Specialist opportunity supporting the AFNCR IT contract at the Pentagon. The AFNCR IT Services program provides support services for information ...

Job Overview KaylaTek has an exciting Desktop Support Specialist opportunity supporting the AFNCR IT contract at the Pentagon. The AFNCR IT Services program provides support services for information ...

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Desktop Support Technician • 8-5 Monday-Friday, no on call • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. • Maintains ...

... services contract. The successful candidate will work closely with the Server Operations ... Prefer candidates with an active Help Desk Institute (HDI) Desktop Support Technician (DST ...

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Contract Desktop Support information

See Virginia salary details

$10

$26

$45

How much do contract desktop support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for contract desktop support in Virginia is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Desktop Support specialist, and why are they important?

To thrive as a Contract Desktop Support specialist, you need solid knowledge of hardware troubleshooting, operating systems, and network fundamentals, often backed by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and software deployment platforms is typically required. Strong customer service, problem-solving abilities, and effective communication skills help you resolve issues efficiently and build trust with end-users. These skills ensure minimized downtime, high user satisfaction, and smooth daily operations in diverse organizational environments.

What are some common challenges faced by Contract Desktop Support professionals, and how can they best address them?

Contract Desktop Support professionals often encounter challenges such as quickly adapting to new IT environments, managing diverse hardware and software setups, and balancing multiple support requests. Success in this role requires strong troubleshooting skills, effective time management, and excellent communication to clearly explain technical issues to users. Building rapport with full-time staff and proactively familiarizing yourself with the organization's systems can help contract professionals integrate smoothly and provide high-quality support.

What is the difference between Contract Desktop Support vs Help Desk Technician?

AspectContract Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentContract-based, on-site or remote, client sitesHelp desk, call centers, remote support
Employer & IndustryIT service providers, consulting firmsCorporate IT departments, MSPs
Common Search IntentContract Desktop Support vs Help Desk Technician

Contract Desktop Support and Help Desk Technician roles often overlap in certifications and work environments, but Contract Desktop Support typically involves short-term contracts providing on-site or remote technical assistance directly to clients. Help Desk Technicians usually work within a company's internal IT team, focusing on remote support and troubleshooting. Both roles require similar skills but differ mainly in employment type and scope of work.

What is a Contract Desktop Support specialist?

A Contract Desktop Support specialist is an IT professional hired on a temporary or project basis to provide technical assistance to users within an organization. Their main responsibilities include installing, troubleshooting, and maintaining computer hardware, software, and peripheral devices. They resolve user issues either remotely or onsite, ensuring minimal disruption to business operations. These specialists may also assist with system upgrades, network connectivity, and security protocols as needed. As contract workers, they are typically employed for a set period or for specific projects rather than as full-time permanent staff.
What are the most commonly searched types of Desktop Support jobs in Virginia? The most popular types of Desktop Support jobs in Virginia are:
What are popular job titles related to Contract Desktop Support jobs in Virginia? For Contract Desktop Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Contract Desktop Support jobs in Virginia look for? The top searched job categories for Contract Desktop Support jobs in Virginia are:
What cities in Virginia are hiring for Contract Desktop Support jobs? Cities in Virginia with the most Contract Desktop Support job openings:
Infographic showing various Contract Desktop Support job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 19% Part Time, 1% Temporary, and 17% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,669 per year, or $26.8 per hour.

Desktop Support

STI

Richmond, VA • On-site

$20 - $25.50/hr

Full-time

Re-posted 12 days ago


Job description

Role: Desktop Support
Location: Richmond, VA
Duration: Long Term contract
Description:
Sr Desktop Support Tech.
100% ON SITE from Day One
ABOUT THE ROLE

  • Responding to queries on the phone, via email, in person, or through remote access.
  • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
  • Training computer users.
  • Training other staff on troubleshooting and diagnosing problems.
  • Writing and editing documentation about troubleshooting and diagnosing problems.
  • Gaining feedback from customers to improve training methods.
  • Writing and editing training manuals.
  • Running reports and analyzing common complaints and problems.
  • Troubleshooting VPN, Networking, and ISP problems.

Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Strong working knowledge of computer systems, hardware, and software, including drivers and bios
Required
6
Years
Excellent problem-solving, analytical, and team-working skills
Required
4
Years
Excellent communication and interpersonal skills.
Required
4
Years
demonstrated ability to obtain feedback from customers to improve training methods.
Required
4
Years
Writing and editing training manuals.
Required
4
Years
Running reports and analyzing common complaints and problems.
Required
4
Years
An openness to learning new technologies.
Required
2
Years
An openness to learning new technologies.
Required
4
Years