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Comcast It Support Jobs (NOW HIRING)

Comcast

IT Support Specialist II

Laurel, MD · On-site

$21.94 - $32.91/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... IT support procedures and supervisor guidance * Supporting desktop, laptop, telephone and printer ...

EWF

IT Support

Artesia, NM

$32.37/hr

Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...

Y-Tech

IT Support Specialist

Great Lakes, IL

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Trifecta Services Company

IT Support

Charlotte, NC · On-site

Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...

United Ag and Turf

IT Support

Springfield, VT · On-site

$21.50 - $29.75/hr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

United Ag and Turf

IT Support

Farmington, CT · On-site

$22.75 - $31.25/hr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

United Ag & Turf, NE

IT Support

Farmington, CT · On-site

$22.75 - $31.25/hr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

North Chicago, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Robert Half

IT Support

Phoenix, AZ · On-site

$23.75 - $27.50/hr

We are looking for a detail-oriented IT Support specialist to provide dependable technical assistance and hands-on infrastructure support for a growing organization in Phoenix, Arizona. This ...

Trulieve

IT Support Tech

Pittsburgh, PA

$20.75 - $28.75/hr

Yes Job Title :IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor Location: (Remote, with travel 0-50%) Must be located in Pittsburg, PA FLSA Status:

Trulieve

IT Support Tech

Pittsburgh, PA

$20.75 - $28.75/hr

Yes Job Title :IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor Location: (Remote, with travel 0-50%) Must be located in Pittsburg, PA FLSA Status:

Trulieve

IT Support Tech

Tallahassee, FL

$19.50 - $26.50/hr

IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...

Amer Technology, Inc

IT Support Specialist

Conyers, GA · On-site

This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional DDS systems (e.g., Nemo Q ...

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Comcast It Support information

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How much do comcast it support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for comcast it support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a Comcast IT Support job?

A Comcast IT Support job involves providing technical assistance to customers and employees by troubleshooting internet, cable, and network issues. Responsibilities include diagnosing connectivity problems, guiding users through solutions, and escalating complex issues when necessary. IT support specialists may also assist with software, hardware, and account-related concerns. Strong communication, problem-solving skills, and knowledge of Comcast products are essential for success in this role.

What are some typical daily responsibilities for a Comcast IT Support professional?

As a Comcast IT Support team member, your day typically involves responding to incoming support tickets, troubleshooting technical issues related to computers, networks, and software, and providing guidance to both internal staff and sometimes external customers. You may also be tasked with system maintenance, updating documentation, remote support, and collaborating with other IT specialists or departments to resolve complex problems. The role is fast-paced and requires both independent problem-solving and effective teamwork to keep technology systems running smoothly. Regularly, you'll have the opportunity to expand your technical expertise and grow your skills through exposure to new technologies and systems.

Is it hard to get hired at Comcast?

Getting hired as an IT Support at Comcast typically requires relevant technical skills, such as knowledge of networking and troubleshooting, along with customer service experience. The hiring process involves multiple interviews and assessments, and candidates often need to demonstrate problem-solving abilities and familiarity with company tools. Competition can be moderate, but strong technical and communication skills improve chances of selection.

Does Comcast offer remote work?

Comcast IT Support roles often offer remote work options, especially for technical support and help desk positions. These roles typically require familiarity with remote collaboration tools and may involve a hybrid schedule, depending on the company's policies and the specific position.

What are the key skills and qualifications needed to thrive in the Comcast It Support position, and why are they important?

To thrive as a Comcast IT Support professional, a solid understanding of computer hardware, networking, troubleshooting techniques, and an associate's or bachelor's degree in IT or a related field is generally required. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and certifications like CompTIA A+, Network+, or Cisco CCNA are often advantageous. Excellent communication, patience, and problem-solving skills help team members deliver outstanding technical assistance and customer service. These abilities ensure efficient issue resolution, positive customer experiences, and seamless operation of Comcast's IT infrastructure.

What is the salary for 2 years experience in Comcast?

For a Comcast IT Support role with two years of experience, the average salary typically ranges from $45,000 to $60,000 annually, depending on location and specific responsibilities. Employees with this experience often have skills in troubleshooting, network support, and customer service, which can influence compensation. Salaries may also vary based on certifications and the company's pay structure.

How well does Comcast pay?

Comcast IT Support technicians typically earn an average salary ranging from $40,000 to $60,000 annually, depending on experience and location. Compensation may include benefits such as health insurance and paid time off, and the role often requires technical skills and certifications like CompTIA A+ or Network+. Salaries can vary based on the specific job responsibilities and geographic area.
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Comcast It Support jobs near you
Infographic showing various Comcast It Support job openings in the United States as of July 2026, with employment types broken down into 14% Locum Tenens, 51% As Needed, 11% Full Time, 22% Nights, and 2% Summer. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.
IT Support Specialist II

IT Support Specialist II

Comcast

Laurel, MD • On-site

$21.94 - $32.91/hr

Full-time

Posted 14 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

*** This is an in office role in Laurel, MD***
Solar Energy World-now a wholly owned subsidiary of Comcast Corporation-is one of the region's toprated, awardwinning residential solar installation companies, proudly serving Maryland, Virginia, Delaware, Pennsylvania, New Jersey, Florida, and Washington D.C. since 2009.
As part of Comcast's rapidly expanding Energy Services business unit, Solar Energy World is backed by the full strength, resources, and long-term commitment of one of the most recognized companies in the world. Comcast has a proven track record of acquiring and scaling highperforming businesses, and Solar Energy World is a key part of that vision. Together, we're expanding our reach while staying true to our core values of inhouse quality, integrity, and lasting value for every homeowner we serve-because tomorrow matters.
This job provides technical support and maintenance for end-user hardware, software and network systems following established IT protocols. It implements standard troubleshooting procedures while escalating complex issues to senior staff. The job ensures reliable technology operations through systematic documentation and timely service desk response.

Job Description

Responsibilities:

  • Implementing hardware and software installations for end-user equipment following established IT support procedures and supervisor guidance
  • Supporting desktop, laptop, telephone and printer maintenance activities according to documented technical specifications and troubleshooting protocols
  • Conducting basic network troubleshooting and connectivity testing while escalating complex issues to senior technical staff
  • Participating in equipment moves and reinstallations while following proper handling procedures and coordinating with facilities teams
  • Contributing to network backup processes and disaster recovery procedures under supervision of senior IT support staff
  • Maintaining data security protocols and access controls according to established information security guidelines and supervisor direction
  • Documenting technical issues and resolutions in the service desk system while following standard knowledge management procedures
  • Delivering basic end-user training on hardware and software operations according to approved training materials and supervisor guidance
  • Responding to service desk tickets within defined response times while prioritizing requests based on established guidelines
  • Supporting after-hours maintenance activities and emergency response procedures according to defined IT support schedules
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer Experience (CX), Technical Issues, Technical Support, Troubleshooting

Compensation

Primary Location Pay Range: $21.94 - $32.91Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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