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Comcast It Support Jobs (NOW HIRING)

Kopius, Inc.

IT Support Analyst

Atlanta, GA · On-site

$50K - $75K/yr

Job Title: IT Support Analyst Employment Type: Full-Time, Long-Term Role Location: On-site - Atlanta, GA Time Zone: U.S. Eastern Time (ET) Industry: Technology Consulting / Digital Services Work ...

MHD Communications

IT Support Technician

Tampa, FL · On-site

$55K - $65K/yr

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...

K&M Tire

IT Support Representative

Delphos, OH · On-site

$18 - $20/hr

The IT TECHNICAL SUPPORT REPRESENTATIVE I, II, III reports directly to the IT Support Supervisor. Responsibilities include but not limited to; setup and maintenance of computers, network wiring and ...

One More Child

IT Support Specialist

Lakeland, FL · On-site

$23 - $26.45/hr

IT SUPPORT SPECIALIST Department: Finance and Administration JOB SUMMARY One More Child is seeking an IT Support Specialist to provide responsive, hands-on technology support to staff and ensure ...

Rocket Lab Corporation

Lead, IT Support

Littleton, CO · On-site

Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment, but who also thrive under the challenge of supporting all our proprietary systems and people, from ...

Rocket Lab Corporation

Lead, IT Support

Tucson, AZ

Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment, but who also thrive under the challenge of supporting all our proprietary systems and people, from ...

Maravai LifeSciences

IT Support II

San Diego, CA

$36 - $40/hr

Your next role as a Miracle Maker Maravai LifeSciences is seeking a #MiracleMaker to join our IT team as an IT Support II. The IT Support II provides technical support for computer systems, hardware ...

Rocket Lab Corporation

Lead, IT Support

Littleton, CO · On-site

Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment, but who also thrive under the challenge of supporting all our proprietary systems and people, from ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA · On-site

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...

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Comcast It Support information

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How much do comcast it support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for comcast it support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a Comcast IT Support?

A Comcast IT Support job involves providing technical assistance to customers and employees by troubleshooting internet, cable, and network issues. Responsibilities include diagnosing connectivity problems, guiding users through solutions, and escalating complex issues when necessary. IT support specialists may also assist with software, hardware, and account-related concerns. Strong communication, problem-solving skills, and knowledge of Comcast products are essential for success in this role.

What does a Comcast IT Support do?

As a Comcast IT Support team member, your day typically involves responding to incoming support tickets, troubleshooting technical issues related to computers, networks, and software, and providing guidance to both internal staff and sometimes external customers. You may also be tasked with system maintenance, updating documentation, remote support, and collaborating with other IT specialists or departments to resolve complex problems. The role is fast-paced and requires both independent problem-solving and effective teamwork to keep technology systems running smoothly. Regularly, you'll have the opportunity to expand your technical expertise and grow your skills through exposure to new technologies and systems.

What are the key skills and qualifications needed to thrive in the Comcast IT Support position?

To thrive as a Comcast IT Support professional, a solid understanding of computer hardware, networking, troubleshooting techniques, and an associate's or bachelor's degree in IT or a related field is generally required. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and certifications like CompTIA A+, Network+, or Cisco CCNA are often advantageous. Excellent communication, patience, and problem-solving skills help team members deliver outstanding technical assistance and customer service. These abilities ensure efficient issue resolution, positive customer experiences, and seamless operation of Comcast's IT infrastructure.

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Comcast It Support jobs near you
Infographic showing various Comcast It Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

IT Support Analyst

Atlanta, GA • On-site

Kopius, Inc.
See more jobs at Kopius, Inc.external

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Key responsibilities

  • Provide on-site IT support to employees in the Atlanta office

  • Troubleshoot hardware and software issues, including laptops, peripherals, printers, and mobile devices

  • Support Microsoft 365 technologies and perform basic Microsoft Entra ID (Azure AD) administration

Job description

Job Title: IT Support Analyst
Employment Type: Full-Time, Long-Term Role
Location: On-site - Atlanta, GA
Time Zone: U.S. Eastern Time (ET)
Industry: Technology Consulting / Digital Services
Work Authorization: Must be legally authorized to work in the United States on a permanent basis
About the Role
Kopius is seeking an IT Support Analyst to join our team on-site at our new Atlanta office. This role provides IT support for Kopius as a company, not only for the Atlanta office or the local team - the analyst is part of our broader support staff, serving employees across the organization regardless of location, the same as any other member of the support team. Based on-site in Atlanta, this person will work closely with our centralized IT team based in Argentina.
You will act as our local IT presence in Atlanta - ensuring smooth day-to-day operations, coordinating with external vendors, and supporting office infrastructure - while also being available to support Kopius employees company-wide as part of the broader IT support team. This is a hands-on role for someone who enjoys being the "eyes and hands" of a distributed IT team, works effectively with both in-person users and remote colleagues, and takes ownership of the operational health of a growing office environment.
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Key Responsibilities
  • Provide on-site IT support to employees in the Atlanta office, and remote support to Kopius employees company-wide as part of the broader IT support team
  • Troubleshoot hardware and software issues, including laptops, peripherals, printers, and mobile devices
  • Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, and SharePoint
  • Perform basic Microsoft Entra ID (Azure AD) administration, including user support and access-related tasks
  • Support endpoint management through our MDM platform (Microsoft Intune experience preferred)
  • Assist with basic networking tasks, including connectivity troubleshooting, Wi-Fi, switches, and office infrastructure
  • Coordinate with external vendors for office installations, repairs, internet services, cabling, and other IT-related work
  • Assist with IT asset management, inventory, equipment deployments, and procurement
  • Prepare and deploy equipment for new hires and recover equipment during offboarding
  • Participate in regular meetings with the centralized IT team and maintain constant communication to ensure alignment on priorities and ongoing projects
  • Escalate issues when necessary while acting as the "hands and eyes" of the IT department in the Atlanta office
  • Assist with maintaining office technology, meeting rooms, conferencing equipment, and general workplace IT operations

Basic Qualifications
  • Strong written and verbal communication skills, with the ability to engage directly with employees at all levels - both on-site and across the company - and coordinate effectively with a remote IT team
  • Strong customer service orientation - patient, approachable, and solution-focused
  • Self-motivated and able to work independently while staying aligned with a distributed team
  • Highly organized with strong attention to detail and follow-through discipline
  • Excellent troubleshooting and problem-solving skills, with a proactive approach to issue resolution
  • Comfortable being the sole on-site IT presence and taking ownership of local operational outcomes
  • Reliable and dependable - comfortable with the accountability that comes with being the local point of contact
  • Strong sense of accountability and ownership over office IT health and user experience

Technical Requirements
  • 3-5 years of experience providing on-site IT support in a corporate environment
  • Good working knowledge of Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and Microsoft Entra ID (Azure AD)
  • Hands-on experience with Microsoft Intune or another MDM solution
  • Basic networking knowledge - TCP/IP, DNS, DHCP, Wi-Fi, switching
  • Experience supporting printers, peripherals, and office equipment
  • Experience with IT asset management, inventory, and equipment lifecycle (deployment, recovery, procurement)
  • Experience coordinating with external vendors for office IT operations
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent professional experience)
  • Nice to have: IT certifications (CompTIA A+, Network+, Microsoft certifications)
  • Nice to have: Experience supporting conferencing equipment and meeting room technology
  • Nice to have: Experience supporting distributed / hybrid teams across multiple time zones
  • Nice to have: Prior experience in IT services, technology consulting, or professional services environments

Things to keep in mind!
  • Compensation: $50,000 - $75,000 / year. Individual pay within the posted range is determined by multiple factors, including job-related knowledge, skills, experience, and relevant education or training.
  • Location: This is a full-time on-site role based at our Atlanta, GA office. Candidates must be located in the Atlanta metro area.
  • Work Authorization: Applicants must be legally authorized to work in the United States on a permanent basis without requiring sponsorship, transfer, or extension of work authorization now or in the future.
  • Equal Opportunity: We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other protected characteristic under federal, state, or local law.

Benefits of working with Kopius!
  • Flex PTO plus 11 paid holidays
  • 12 weeks of paid parental leave
  • Fully paid medical, dental, and vision insurance for you and your family
  • 401(k) with 4% company match
  • Short & Long-Term Disability and fully paid Life Insurance
  • Professional Development Fund for continuing education and training
  • Career growth and ongoing professional development

About You | At Kopius, we value individuals who embody our core values:
  • Community and Connection: Foster team connection; contribute to a collaborative environment.
  • Exceptional Experiences: Strive for outstanding communication experiences; align actions with delivering excellence.
  • Embrace New Ideas: Demonstrate openness to innovation; adapt and learn quickly.
  • Ownership Mentality: Take responsibility and ownership of tasks and projects; drive issues to resolution.
  • Walk the Talk: Consistently align actions, communication, and problem-solving with company values.

About Us
At Kopius, we're passionate about technology and driven by our partners' potential to make a difference in the world. Our expert teams in digital strategy, design, and engineering are dedicated to solving complex problems and exploring new frontiers. With over 40 active projects and 500+ talented professionals across USA, LATAM, and Europe, we're committed to creatively tackling big challenges and helping our customers stay ahead in a rapidly evolving digital landscape. Join us on this exciting journey of innovation and growth!

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