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Evening Comcast It Support Jobs (NOW HIRING)

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

IT Support

Kenosha, WI ยท On-site

$21.25 - $29.25/hr

... evening/night shift and provide on-call support for critical production issues โ€ข Excellent ... IT applications โ€ข Support Activities include: Basic PC Hardware Support- Virtual Desktop/iPads ...

Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...

IT Support Technician Level 2

Lilburn, GA ยท On-site

$19.75 - $27.25/hr

Beyond IT Support is an MSP committed to delivering top-notch IT support and solutions to local businesses. They are looking for a skilled Bench Technician to diagnose, repair, and refurbish IT ...

Part-Time IT Support Specialist Location: Portland, OR Schedule: Wednesday and Thursday, onsite Pay: $30-$35/hr W2 Assignment: Contract, early August through end of August with potential extension ...

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Description IT Support Specialist (Onsite/Hybrid) Position Overview We are seeking an experienced ... Occasional evening or weekend support may be required. * This position requires a hands-on ...

Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

IT Support

Santa Ana, CA

$22.25 - $30.75/hr

Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...

IT Support

Cincinnati, OH ยท On-site +1

$20.75 - $28.25/hr

IT Support We are searching for a student to participate in our IT Support. This opportunity is OPEN to Recent Graduates, Current Students and Alumni. Short Term Assignments of 3-4 months to design ...

Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the demolition and environmental space ...

IT Support Tech

Tallahassee, FL

$19.50 - $26.50/hr

IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...

IT Support Lead

New York, NY ยท On-site

$90K - $130K/yr

About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...

Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support ...

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Evening Comcast It Support information

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How much do evening comcast it support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for evening comcast it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Evening Comcast It Support vs Evening Network Support Specialist?

AspectEvening Comcast It SupportEvening Network Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentCustomer service centers, remote support, on-siteData centers, network operations, on-site troubleshooting
Industry UsageTelecommunications, cable servicesNetworking, IT infrastructure

Both roles involve supporting network and IT systems, often requiring similar certifications. However, Evening Comcast It Support typically focuses on customer-facing support for Comcast services, while Evening Network Support Specialists handle more technical network infrastructure tasks. The choice depends on whether the role emphasizes customer service or technical network management.

What are the key skills and qualifications needed to thrive as an Evening Comcast IT Support specialist, and why are they important?

To thrive as an Evening Comcast IT Support specialist, you need a solid understanding of computer networks, troubleshooting, and customer service, often backed by relevant IT certifications or experience. Familiarity with remote support tools, ticketing systems like ServiceNow, and knowledge of Comcast-specific software or hardware is typically required. Excellent problem-solving abilities, patience, and strong communication skills are critical for effectively assisting users during off-peak hours. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable IT operations outside regular business hours.

What are some common challenges faced by Evening Comcast IT Support staff, and how can applicants prepare for them?

Evening Comcast IT Support staff often handle urgent technical issues that arise outside of standard business hours, including outages or system disruptions affecting customers. A key challenge is working independently while managing high-priority tickets and maintaining clear communication with both customers and daytime teams for seamless handovers. To prepare, applicants should hone their troubleshooting skills, familiarize themselves with Comcast's support tools, and develop strong documentation habits to ensure continuity across shifts.

What does an Evening Comcast IT Support technician do?

An Evening Comcast IT Support technician provides technical assistance and troubleshooting for Comcast employees or customers during evening hours. Their responsibilities include resolving connectivity issues, assisting with software or hardware problems, and ensuring that IT services run smoothly after regular business hours. They often handle urgent support requests, system monitoring, and escalate issues as needed to keep operations running efficiently. This role requires strong communication skills, technical knowledge, and the ability to work independently during non-traditional hours.
What cities are hiring for Evening Comcast It Support jobs? Cities with the most Evening Comcast It Support job openings:
What are the most commonly searched types of Comcast It Support jobs? The most popular types of Comcast It Support jobs are:
What states have the most Evening Comcast It Support jobs? States with the most job openings for Evening Comcast It Support jobs include:
IT Support Specialist

IT Support Specialist

Beyond IT Support

Aurora, CO โ€ข On-site

Full-time

Posted 18 days ago


Job description

Job Summary:
Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and operating systems. The role involves onsite and help desk user support, technical support at both server and network levels, and communication with customers regarding incident progress.
Responsibilities:
โ€ข IT Support relating to technical issues involving Microsoftโ€™s core business applications and operating systems.
โ€ข Onsite and Help Desk user support, this position involves some local travel to client locations.
โ€ข Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
โ€ข Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
โ€ข Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
โ€ข Set-up new computer equipment based on a standard configuration
โ€ข Support of disaster recovery solutions.
โ€ข Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
โ€ข System documentation maintenance and review in ConnectWise & IT Glue.
โ€ข Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
โ€ข Improve customer service, perception, and satisfaction.
โ€ข Fast turnaround of Customer Requests.
โ€ข Ability to multi-task
โ€ข Ability to work in a team and communicate effectively.
โ€ข Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
โ€ข Escalate service requests that require engineer level support, following ticket to resolution.
โ€ข Responsible for entering all time and expenses in ConnectWise as they occur.
โ€ข Enter all work as service tickets in ConnectWise.
โ€ข Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Qualifications:
Required:
โ€ข IT Support relating to technical issues involving Microsoftโ€™s core business applications and operating systems.
โ€ข Onsite and Help Desk user support, this position involves some local travel to client locations.
โ€ข Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
โ€ข Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
โ€ข Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
โ€ข Set-up new computer equipment based on a standard configuration
โ€ข Support of disaster recovery solutions.
โ€ข Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
โ€ข System documentation maintenance and review in ConnectWise & IT Glue.
โ€ข Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
โ€ข Improve customer service, perception, and satisfaction.
โ€ข Fast turnaround of Customer Requests.
โ€ข Ability to multi-task
โ€ข Ability to work in a team and communicate effectively.
โ€ข Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
โ€ข Escalate service requests that require engineer level support, following ticket to resolution.
โ€ข Responsible for entering all time and expenses in ConnectWise as they occur.
โ€ข Enter all work as service tickets in ConnectWise.
โ€ข Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
โ€ข Advanced understanding of operating systems, business applications, printing systems, and network systems.
โ€ข Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
โ€ข Diagnosis skills of technical issues.
โ€ข Ability to multi-task and adapt to changes quickly.
โ€ข Technical awareness: ability to match resources to technical issues appropriately.
โ€ข Service awareness of all organizationโ€™s key services for which support is being provided.
โ€ข Understanding of support tools, techniques, and how technology is used to provide services.
โ€ข Typing skills to ensure quick and accurate entry of service request details.
โ€ข Self-motivated with the ability to work in a fast-moving environment.
โ€ข Travel to clientโ€™s locations as needed (Must have reliable transportation)
Preferred:
โ€ข Clear working knowledge of ConnectWise, LabTech, Webroot, and Datto are a plus
Company:
Beyond IT Support is a cloud advisors offers reliable IT support services in Georgia, Connecticut, New York and Texas. Founded in 2003, the company is headquartered in Norwalk, USA, with a team of 11-50 employees. The company is currently Early Stage.