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Evening Comcast It Support Jobs (NOW HIRING)

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

MHD Communications

IT Support Technician

West Palm Beach, FL · On-site

$20.75 - $28.50/hr

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...

Brehob

Be Seen First

IT Support

Indianapolis, IN · On-site

$20.50 - $28.25/hr

1. Position Summary IT Support will assist with company functions and make sure all technology is running smoothly. Also will offer support with troubleshooting computer, phone, or other office ...

quadra

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Keeper Security

IT Support Specialist

Description Keeper Security is hiring an IT Support Specialist to join our IT team. This role offers a hybrid work schedule and requires regular on-site support at our El Dorado Hills, CA office ...

K&M Tire

IT Support Representative

Delphos, OH · On-site

$18 - $20/hr

The IT TECHNICAL SUPPORT REPRESENTATIVE I, II, III reports directly to the IT Support Supervisor. Responsibilities include but not limited to; setup and maintenance of computers, network wiring and ...

New Cibo Vita LLC

IT Support Specialist

Totowa, NJ · On-site

The IT Support Technician works closely with the Senior IT Technician to resolve more complex issues and support IT projects. Position Summary End User Support * Serve as the first point of contact ...

True Behavioral Health LP

IT Support Specialist

Irvine, CA · On-site

$28 - $36/hr

FR Health is seeking a dependable, customer-focused IT Support Specialist to provide day-to-day technical support to employees and assist with IT projects and initiatives. This role serves as the ...

New

EmergeOrtho

IT Support Specialist

Greensboro, NC · On-site

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

Maravai LifeSciences

IT Support II

San Diego, CA

$36 - $40/hr

Your next role as a Miracle Maker Maravai LifeSciences is seeking a #MiracleMaker to join our IT team as an IT Support II. The IT Support II provides technical support for computer systems, hardware ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Location: 1 4410 Myford (Irvine, California) Duration:5 Months Experience:10+ Years About client Enterprise IT client Tech Enterprise IT is scaling rapidly across ...

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Evening Comcast It Support information

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How much do evening comcast it support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for evening comcast it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does an Evening Comcast IT Support technician do?

An Evening Comcast IT Support technician provides technical assistance and troubleshooting for Comcast employees or customers during evening hours. Their responsibilities include resolving connectivity issues, assisting with software or hardware problems, and ensuring that IT services run smoothly after regular business hours. They often handle urgent support requests, system monitoring, and escalate issues as needed to keep operations running efficiently. This role requires strong communication skills, technical knowledge, and the ability to work independently during non-traditional hours.

What are the key skills and qualifications needed to thrive as an Evening Comcast IT Support specialist?

To thrive as an Evening Comcast IT Support specialist, you need a solid understanding of computer networks, troubleshooting, and customer service, often backed by relevant IT certifications or experience. Familiarity with remote support tools, ticketing systems like ServiceNow, and knowledge of Comcast-specific software or hardware is typically required. Excellent problem-solving abilities, patience, and strong communication skills are critical for effectively assisting users during off-peak hours. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable IT operations outside regular business hours.

What are some common challenges faced by Evening Comcast IT Support staff, and how can applicants prepare for them?

Evening Comcast IT Support staff often handle urgent technical issues that arise outside of standard business hours, including outages or system disruptions affecting customers. A key challenge is working independently while managing high-priority tickets and maintaining clear communication with both customers and daytime teams for seamless handovers. To prepare, applicants should hone their troubleshooting skills, familiarize themselves with Comcast's support tools, and develop strong documentation habits to ensure continuity across shifts.

What is the difference between Evening Comcast It Support vs Evening Network Support Specialist?

AspectEvening Comcast It SupportEvening Network Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentCustomer service centers, remote support, on-siteData centers, network operations, on-site troubleshooting
Industry UsageTelecommunications, cable servicesNetworking, IT infrastructure

Both roles involve supporting network and IT systems, often requiring similar certifications. However, Evening Comcast It Support typically focuses on customer-facing support for Comcast services, while Evening Network Support Specialists handle more technical network infrastructure tasks. The choice depends on whether the role emphasizes customer service or technical network management.

What cities are hiring for Evening Comcast It Support jobs?

Cities with the most Evening Comcast It Support job openings:

What are the most commonly searched types of Comcast It Support jobs?

The most popular types of Comcast It Support jobs are:

What states have the most Evening Comcast It Support jobs?

States with the most job openings for Evening Comcast It Support jobs include:

Evening Comcast It Support jobs near you

IT Support

Amicis Global

Columbus, OH • On-site

$24 - $25/hr

Contractor

Re-posted 13 days ago

Job description

Title: IT Customer Support
Location: Columbus, OH 43219
Duration: 12+ Months
Pay: $24/hr on W2
Executive Summary:
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates. This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.
Key Responsibilities:
Customer Support:
• Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
• Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
• Resolve issues or escalate appropriately while managing customer expectations.
• Maintain composure and professionalism in high-pressure and difficult situations.
• Deliver a consistent and positive customer experience across all interactions.
Communication & Documentation:
• Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
• Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
• Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
• Communicate ticket status, next steps, and resolutions to users promptly.
Technical Troubleshooting & Resolution:
• Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
• Perform incident assessment, triage, research, training/education, resolution, and recovery.
• Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
• Install, modify, clean, or repair hardware and software as required.
• Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.
Collaboration & Culture:
• Collaborate with team members to ensure service excellence and share knowledge.
• Be a culture carrier by demonstrating a positive, team-oriented attitude.
• Adhere to company policies and procedures, contributing to a safe and professional work environment.
Additional Expectations:
• Demonstrates flexibility and willingness to voluntarily support variable shifts, including but not limited to: Holidays, Overtime, Shift change, and weekends.
• Continuously seek opportunities for self-improvement and operational efficiency.
Qualifications:
• High school diploma or GED required.
• Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience.
• Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professionally in a fast-paced environment are essential.
• Excellent customer service and communication skills (written and verbal).
• Strong problem-solving and critical-thinking abilities.
• Self-motivated with the ability to work independently and prioritize tasks under pressure.
• Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
• Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
Responsible for high-quality end-user technical support related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution, and recovery for hardware/software problems