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Evening Comcast It Support Jobs (NOW HIRING)

ALTEN Technology USA

IT Support Analyst

Mobile, AL · On-site

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

Floorplan Xpress

IT Support Analyst

Norman, OK · On-site

We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday.The IT Support Analyst will be responsible for providing technical assistance ...

Leadman Electronics Usa Inc

Be Seen First

IT Support Specialist

Santa Clara, CA · On-site

$24 - $27/hr

The IT Support Specialist will play a crucial role within the Help Desk and IT Operations Teams, providing technical support and ensuring smooth operation of IT systems. This position involves ...

New

IntelliPro Group Inc.

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$60K - $65K/yr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...

Saxton & Stump

IT Support Analyst

Charleston, SC

Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital ...

Saxton & Stump LLC

IT Support Analyst

Charleston, SC · On-site

Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

Description IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time | On-Site POSITION HIGHLIGHTS Competitive salary with benefits Full-time, Monday through Friday schedule Medical, dental, vision & 401(k) ...

Herring Bank

IT Support Lead

Amarillo, TX · On-site

$25/hr

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$20.50 - $28/hr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

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All JobsEvening Comcast It Support Jobs

Evening Comcast It Support information

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How much do evening comcast it support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for evening comcast it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Evening Comcast It Support vs Evening Network Support Specialist?

AspectEvening Comcast It SupportEvening Network Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentCustomer service centers, remote support, on-siteData centers, network operations, on-site troubleshooting
Industry UsageTelecommunications, cable servicesNetworking, IT infrastructure

Both roles involve supporting network and IT systems, often requiring similar certifications. However, Evening Comcast It Support typically focuses on customer-facing support for Comcast services, while Evening Network Support Specialists handle more technical network infrastructure tasks. The choice depends on whether the role emphasizes customer service or technical network management.

What are the key skills and qualifications needed to thrive as an Evening Comcast IT Support specialist?

To thrive as an Evening Comcast IT Support specialist, you need a solid understanding of computer networks, troubleshooting, and customer service, often backed by relevant IT certifications or experience. Familiarity with remote support tools, ticketing systems like ServiceNow, and knowledge of Comcast-specific software or hardware is typically required. Excellent problem-solving abilities, patience, and strong communication skills are critical for effectively assisting users during off-peak hours. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable IT operations outside regular business hours.

What are some common challenges faced by Evening Comcast IT Support staff, and how can applicants prepare for them?

Evening Comcast IT Support staff often handle urgent technical issues that arise outside of standard business hours, including outages or system disruptions affecting customers. A key challenge is working independently while managing high-priority tickets and maintaining clear communication with both customers and daytime teams for seamless handovers. To prepare, applicants should hone their troubleshooting skills, familiarize themselves with Comcast's support tools, and develop strong documentation habits to ensure continuity across shifts.

What does an Evening Comcast IT Support technician do?

An Evening Comcast IT Support technician provides technical assistance and troubleshooting for Comcast employees or customers during evening hours. Their responsibilities include resolving connectivity issues, assisting with software or hardware problems, and ensuring that IT services run smoothly after regular business hours. They often handle urgent support requests, system monitoring, and escalate issues as needed to keep operations running efficiently. This role requires strong communication skills, technical knowledge, and the ability to work independently during non-traditional hours.
What cities are hiring for Evening Comcast It Support jobs? Cities with the most Evening Comcast It Support job openings:
What are the most commonly searched types of Comcast It Support jobs? The most popular types of Comcast It Support jobs are:
What states have the most Evening Comcast It Support jobs? States with the most job openings for Evening Comcast It Support jobs include:
Evening Comcast It Support jobs near you

IT Support Analyst

ALTEN Technology USA

Mobile, AL • On-site

Full-time

Posted 21 days ago

Job description

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience troubleshooting and resolving complex application issues, managing incidents and service requests, and working within ITIL frameworks for Incident, Problem, Change, and Request Management. This individual will be proactive in monitoring application performance, identifying recurring issues, driving continuous process improvements, and maintaining accurate documentation and knowledge articles. Strong communication, customer service, and collaboration skills are essential, along with a proven ability to meet SLA and KPI targets while delivering high-quality support to business users.

Responsibilities:

  • Provide Tier 2/3 support for business applications, ensuring timely incident resolution.
  • Manage incidents, service requests, and problem records through ServiceNow (SNOW).
  • Follow ITIL processes for Incident, Problem, Change, and Request Management.
  • Troubleshoot application issues, coordinate with technical teams, and drive issues to resolution.
  • Monitor application health, identify recurring issues, and recommend process improvements.
  • Maintain documentation, knowledge articles, and support procedures.
  • Deliver high-quality customer support while meeting SLA and KPI targets.

Qualifications:

  • 3+ years of IT Support/Application Support experience.
  • Strong knowledge of ITIL, ITSM, and ServiceNow (SNOW).

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

Due to the potential for involvement with U.S. aerospace programs and export-controlled environments, candidates who qualify as U.S. Persons are preferred.

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