Kopius

Job Title: People Care Analyst
Employment Type: Full-Time, Long-Term Role
Location: Hybrid - Atlanta, GA
Industry: Technology Consulting / Digital Services
Work Authorization: Must be legally authorized to work in the United States on a permanent basis
About the Role
Kopius is seeking a People Care Analyst to join our internal People team in a hybrid role based out of our Atlanta, GA office. This role focuses on driving employee experience, engagement, and retention for our U.S.-based team members, while also supporting the broader People Operations function on documentation, onboarding, and process execution.
You will own the end-to-end People Care experience for a portfolio of employees - from onboarding through career development, ongoing engagement, and offboarding - and partner directly with People Operations to keep systems, records, and processes running smoothly across the U.S. business.
The ideal candidate is empathetic, highly organized, and equally comfortable running a career development conversation or updating HRIS records. This is a role for someone who can balance the human side of People with the operational discipline needed to keep a growing organization running.
Key Responsibilities

• Own the People Care experience for a portfolio of U.S.-based team members - from onboarding through career development, engagement, and offboarding
• Conduct First Day onboarding sessions and follow-up meetings to support the integration of new hires into Kopius and client teams
• Hold regular 1:1 meetings with assigned team members to monitor engagement, track satisfaction, and provide personalized support
• Partner with team members on career pathing conversations - helping them identify growth opportunities, development goals, and next steps within Kopius
• Facilitate performance feedback conversations in collaboration with managers and the broader People team
• Identify early signs of disengagement or attrition risk and co-design mitigation strategies with People leadership
• Organize and lead initiatives as part of the Community and Connections program to foster belonging and strengthen internal culture
• Serve as a trusted point of contact for employee concerns, feedback, and escalations
• Maintain accurate and up-to-date documentation of all people-related conversations, initiatives, and follow-ups
• Report engagement trends and retention risks to People Care leadership on a regular cadence
• Partner with People Operations on end-to-end employee lifecycle processes - onboarding logistics, offboarding, employee changes, and documentation
• Support HRIS data hygiene - ensuring employee records, org structure, and status changes are accurate and up to date
• Assist with benefits questions, leave administration coordination, and general employee inquiries
• Help maintain internal documentation, playbooks, and standard operating procedures for People processes
• Coordinate cross-functional activities across Talent & People, Payroll, Finance, and Delivery - keeping deadlines and follow-ups on track
• Support compliance-related documentation and reporting cycles as needed
• Identify process improvement opportunities and partner with People Operations on implementation

Basic Qualifications

• Strong written and verbal communication skills, with the ability to build trust across diverse stakeholders
• Empathetic, approachable, and skilled at building relationships with team members at all levels
• Highly organized and reliable in maintaining consistent 1:1 cadences and complete, accurate people-related documentation
• Excellent listening and conversation skills, with the ability to detect early signs of disengagement and escalate concerns in a timely manner
• Track record of driving strong retention outcomes and proactively identifying engagement risks
• Self-motivated, proactive, and comfortable operating in fast-paced environments
• Comfortable balancing employee-facing conversations with operational, documentation, and process work
• Discretion and confidentiality handling sensitive employee information
• Strong sense of accountability and ownership over employee experience outcomes

Technical Requirements

• 4-6 years of experience in People Care, HR Business Partner, Employee Experience, People Operations, or related roles
• Direct experience supporting U.S.-based employees within a professional environment
• Hands-on experience with employee engagement, retention initiatives, and career development conversations
• Working knowledge of core People Operations processes - onboarding, offboarding, employee changes, and lifecycle documentation
• Experience with HRIS platforms (BambooHR, Workday, Rippling, ADP, or similar)
• Experience with engagement and survey tools (Culture Amp, Lattice, 15Five, or similar)
• Working knowledge of U.S. HR fundamentals - employee documentation, benefits administration basics, leave coordination
• Comfort with collaboration tools (Microsoft Teams, Slack, Outlook, SharePoint, Asana, Jira, or Confluence)
• Advanced Microsoft Office skills - Excel, Word, PowerPoint
• Bachelor's degree in HR, Psychology, Business, Communications, or related field (or equivalent professional experience)
• Nice to have: Experience in IT services, technology consulting, or professional services industry
• Nice to have: Experience supporting distributed / remote teams across multiple time zones
• Nice to have: Familiarity with LATAM-U.S. cross-cultural dynamics
• Nice to have: Exposure to compliance frameworks (FMLA, ADA, EEOC reporting)

Things to keep in mind!

• Compensation: $60,000 - $85,000 / year. Individual pay within the posted range is determined by multiple factors, including job-related knowledge, skills, experience, and relevant education or training.
• Location: Hybrid role based out of our Atlanta, GA office. Candidates should be local to the Atlanta metro area with the ability to work onsite as required.
• Work Authorization: Applicants must be legally authorized to work in the United States on a permanent basis without requiring sponsorship, transfer, or extension of work authorization now or in the future.
• Equal Opportunity: We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other protected characteristic under federal, state, or local law.

Benefits of working with Kopius!

• Flex PTO plus 11 paid holidays
• 12 weeks of paid parental leave
• Fully paid medical, dental, and vision insurance for you and your family
• 401(k) with 4% company match
• Short & Long-Term Disability and fully paid Life Insurance
• Professional Development Fund for continuing education and training
• Career growth and ongoing professional development
• Hybrid culture with flexible work arrangements

About You | At Kopius, we value individuals who embody our core values:

• Community and Connection: Foster team connection; contribute to a collaborative environment.
• Exceptional Experiences: Strive for outstanding communication experiences; align actions with delivering excellence.
• Embrace New Ideas: Demonstrate openness to innovation; adapt and learn quickly.
• Ownership Mentality: Take responsibility and ownership of tasks and projects; drive issues to resolution.
• Walk the Talk: Consistently align actions, communication, and problem-solving with company values.

About Us
At Kopius, we're passionate about technology and driven by our partners' potential to make a difference in the world. Our expert teams in digital strategy, design, and engineering are dedicated to solving complex problems and exploring new frontiers. With over 40 active projects and 500+ talented professionals across USA, LATAM, and Europe, we're committed to creatively tackling big challenges and helping our customers stay ahead in a rapidly evolving digital landscape. Join us on this exciting journey of innovation and growth!