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It Systems Support Technician Jobs (NOW HIRING)

IT Systems Support Technician

Wichita, KS

$16.75 - $23/hr

The IT Systems Support Technician supports server, network, telecommunications, and advanced computing environments and assists with resolving complex technical issues escalated from other support ...

IT Systems Support Technician

Alpharetta, GA · On-site

$20.50 - $28/hr

Eastern Companies is a general contractor with over 200 employees, seeking their first in-house IT Systems Support Technician to lead IT support at their Georgia office. The role involves serving as ...

Vision insurance As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple ...

Manages and maintains the IT asset management system * Provides and facilitates customer training of the personal computing features and functionality. * Provide Level 2 Help Desk Support and desk ...

$21 - $28.75/hr

The IT Support Technician II provides advanced technical support to end-users across the ... Infrastructure & Systems Support * Assist with deployment and maintenance of IT infrastructure, ...

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... Install, maintain, and troubleshoot a wide range of IT systems and devices, including PC/laptop ...

IT Support Technician

Canal Winchester, OH

$20.50 - $28/hr

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual ... Install, maintain, and troubleshoot a wide range of IT systems and devices, including PC/laptop ...

IT Support Technician

Secaucus, NJ · On-site

$23 - $29/hr

Experience using ServiceNow or a similar ticketing system * Experience supporting technology in ... Global is hiring an IT Support Technician to support a companies Technology Operations team ...

IT Support Technician

Sunrise, FL · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Conduct proactive system maintenance, including patch management, performance tuning, backup and ...

IT Support Technician

Camden, NJ · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Conduct proactive system maintenance, including patch management, performance tuning, backup and ...

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It Systems Support Technician information

See salary details

$12

$25

$42

How much do it systems support technician jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for it systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an IT systems support technician?

An IT Systems Support Technician is a professional responsible for maintaining, troubleshooting, and repairing computer systems, networks, and related technology within an organization. They provide technical support to users, help install and configure hardware and software, and ensure that IT operations run smoothly. These technicians often handle issues like connectivity problems, software errors, and hardware malfunctions, working either onsite or remotely. Their role is crucial in minimizing downtime and keeping business operations efficient.

What are the key skills and qualifications needed to thrive as an IT systems support technician?

To thrive as an IT Systems Support Technician, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Strong communication, problem-solving, and customer service skills help technicians explain technical issues and resolve problems efficiently. These skills and qualities are essential for minimizing downtime, ensuring system reliability, and providing effective support to end users.

What are some common challenges IT systems support technicians face, and how can they effectively manage them?

IT Systems Support Technicians often encounter challenges such as troubleshooting diverse technical issues under time pressure, supporting users with varying levels of technical knowledge, and keeping up with rapidly changing technologies. To manage these challenges, technicians benefit from strong problem-solving skills, clear communication, and proactive learning to stay current on new systems and software. Additionally, collaborating closely with other IT team members and documenting solutions helps ensure consistent, efficient support across the organization.

What is the difference between It Systems Support Technician vs Network Support Specialist?

AspectIt Systems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, office settings, on-site and remoteNetwork infrastructure, data centers, on-site
Employer & Industry UsageIT departments across various industriesNetworking companies, large enterprises
Common Search & ComparisonYesYes

The main difference is that It Systems Support Technicians focus on overall system support, including hardware, software, and user issues, while Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ based on technical focus.

More about It Systems Support Technician jobs
Infographic showing various It Systems Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT Systems Support Technician

Wichita, KS

$16.75 - $23/hr

Full-time

Posted 6 days ago


Job description

Location: N. Ridge Rd | Wichita, KS

(On-site position; remote work is not available. Relocation assistance is not provided.)

Under the supervision of the IT Operations Manager, the IT Systems Support Technician is responsible for supporting and maintaining the Bank's IT infrastructure and enterprise technology environment. This role performs routine monitoring, maintenance, and troubleshooting of IT systems and provides advanced technical support for issues requiring deeper technical expertise.
The IT Systems Support Technician supports server, network, telecommunications, and advanced computing environments and assists with resolving complex technical issues escalated from other support areas. All duties are performed in accordance with company policies, procedures, and applicable regulatory requirements.
All employees are expected to actively promote Legacy Bank to existing and prospective customers in order to support the Bank's growth and profitability.

Major Duties and Responsibilities

Monitor, maintain, and troubleshoot IT infrastructure systems, including servers, storage, networking equipment, telecommunications systems, software, and related technologies.

Configure and install new, upgraded, or replacement enterprise IT equipment, systems, and software.

Provide advanced technical support, serving as an escalation resource for complex issues beyond standard IT Helpdesk support and assisting with front line support tickets as needed to provide coverage or overflow support.

Create, monitor, maintain, and troubleshoot automation tasks and processes. Work with stakeholders to understand needs and develop new processes.

Research issues and solutions to technical related areas.

Review, maintain, and update technical documentation and system records.

Other Duties as assigned

Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.