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It Systems Support Technician Jobs (NOW HIRING)

Legacy Bank

IT Systems Support Technician

Wichita, KS · On-site

$16.75 - $23/hr

The IT Systems Support Technician supports server, network, telecommunications, and advanced computing environments and assists with resolving complex technical issues escalated from other support ...

The Rockridge Group

IT Support Technician

Princeton, NJ · On-site

$22.50 - $31/hr

TITLE: IT Support Technician DURATION: Three (3+) months with possibility to be extended LOCATION ... Support of Windows and macOS operating systems, support of laptop hardware, support of Microsoft ...

Jobgether

Our partner is looking for an IT Systems Support Officer based in Netherlands. This is a fully remote opportunity for an IT professional who enjoys solving problems while also improving the systems ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues ... One year of experience managing and maintaining IT systems * High School Diploma or equivalent ...

Brown Group Companies

IT Support Tech

Ridgeland, MS

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

This role is responsible for supporting end users and common IT systems across hospital and clinic ... technician, or customer service experience. • Experience supporting healthcare environments is a ...

Point Solutions Group

IT Support Technician II

Englewood, CO · On-site

$21.25 - $29.25/hr

We are seeking a highly motivated IT Support Technician II to provide hands-on desktop support in a ... Perform break/fix support, system upgrades, and moves/adds/changes (MAC work) * Provide basic ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ...

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It Systems Support Technician information

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$12

$25

$42

How much do it systems support technician jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for it systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an IT systems support technician?

An IT Systems Support Technician is a professional responsible for maintaining, troubleshooting, and repairing computer systems, networks, and related technology within an organization. They provide technical support to users, help install and configure hardware and software, and ensure that IT operations run smoothly. These technicians often handle issues like connectivity problems, software errors, and hardware malfunctions, working either onsite or remotely. Their role is crucial in minimizing downtime and keeping business operations efficient.

What are the key skills and qualifications needed to thrive as an IT systems support technician?

To thrive as an IT Systems Support Technician, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Strong communication, problem-solving, and customer service skills help technicians explain technical issues and resolve problems efficiently. These skills and qualities are essential for minimizing downtime, ensuring system reliability, and providing effective support to end users.

What are some common challenges IT systems support technicians face, and how can they effectively manage them?

IT Systems Support Technicians often encounter challenges such as troubleshooting diverse technical issues under time pressure, supporting users with varying levels of technical knowledge, and keeping up with rapidly changing technologies. To manage these challenges, technicians benefit from strong problem-solving skills, clear communication, and proactive learning to stay current on new systems and software. Additionally, collaborating closely with other IT team members and documenting solutions helps ensure consistent, efficient support across the organization.

What is the difference between It Systems Support Technician vs Network Support Specialist?

AspectIt Systems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, office settings, on-site and remoteNetwork infrastructure, data centers, on-site
Employer & Industry UsageIT departments across various industriesNetworking companies, large enterprises
Common Search & ComparisonYesYes

The main difference is that It Systems Support Technicians focus on overall system support, including hardware, software, and user issues, while Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ based on technical focus.

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What job categories do people searching It Systems Support Technician jobs look for?

The top searched job categories for It Systems Support Technician jobs are:

It Systems Support Technician jobs near you
Infographic showing various It Systems Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT Systems Support Technician

Legacy Bank

Wichita, KS • On-site

$16.75 - $23/hr

Full-time

Posted 9 days ago

Job description

Description
Location: N. Ridge Rd | Wichita, KS
(On-site position; remote work is not available. Relocation assistance is not provided.)
Under the supervision of the IT Operations Manager, the IT Systems Support Technician is responsible for supporting and maintaining the Bank's IT infrastructure and enterprise technology environment. This role performs routine monitoring, maintenance, and troubleshooting of IT systems and provides advanced technical support for issues requiring deeper technical expertise.
The IT Systems Support Technician supports server, network, telecommunications, and advanced computing environments and assists with resolving complex technical issues escalated from other support areas. All duties are performed in accordance with company policies, procedures, and applicable regulatory requirements.
All employees are expected to actively promote Legacy Bank to existing and prospective customers in order to support the Bank's growth and profitability.
Major Duties and Responsibilities
Monitor, maintain, and troubleshoot IT infrastructure systems, including servers, storage, networking equipment, telecommunications systems, software, and related technologies.
Configure and install new, upgraded, or replacement enterprise IT equipment, systems, and software.
Provide advanced technical support, serving as an escalation resource for complex issues beyond standard IT Helpdesk support and assisting with front line support tickets as needed to provide coverage or overflow support.
Create, monitor, maintain, and troubleshoot automation tasks and processes. Work with stakeholders to understand needs and develop new processes.
Research issues and solutions to technical related areas.
Review, maintain, and update technical documentation and system records.
Other Duties as assigned
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Experience
One to three years of IT support experience, including experience supporting infrastructure systems and resolving advanced technical issues.
Education/Certifications/Licenses
A two year college degree, progress toward a four year degree, or completion of a specialized course of study at a business or trade school. Relevant technical certifications are preferred but not required.
Interpersonal Skills
A high level of professionalism, trustworthiness, and discretion is required. This role works closely with IT team members, internal staff, and external vendors and must demonstrate strong teamwork and collaboration skills. Timely, clear, and accurate communication is essential to ensure technical issues, projects, and operational tasks are properly coordinated and resolved. The ability to communicate technical information clearly and professionally to both technical and non technical audiences is required, including effective interaction with vendors and service providers. Attention to detail is critical, as work may involve system troubleshooting, documentation, and handling confidential or sensitive information where accuracy, follow through, and discretion are essential.
Other Skills
Working knowledge of enterprise IT infrastructure and systems, including on premises and cloud based environments. This includes experience supporting server and virtualization platforms, directory services, operating systems, and enterprise applications. Knowledge of networking concepts and infrastructure, including wired and wireless networks, routing and switching, firewalls, and WAN and LAN connectivity. Familiarity with endpoint and device management, email systems, and enterprise computing environments is required. Understanding of core security and networking principles, including access controls, VPN technologies, and backup and recovery systems. Experience monitoring systems, responding to alerts, troubleshooting performance or availability issues, and following documented procedures and change management processes is expected.

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