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It Systems Support Technician Jobs (NOW HIRING)

The Rockridge Group

IT Support Technician

Princeton, NJ

$22.50 - $31/hr

TITLE: IT Support Technician DURATION: Three (3+) months with possibility to be extended LOCATION ... Support of Windows and macOS operating systems, support of laptop hardware, support of Microsoft ...

Mindlance

IT Support Technician

Memphis, TN · On-site

$21 - $28.75/hr

Mindlance is a company seeking an IT Support Technician to provide IT systems support to end users on a variety of moderate to complex computer system issues. The role involves responding to ...

Experis

IT Systems Support Specialist

Sacramento, CA · On-site

$48 - $50/hr

As a IT Systems Support Specialist contractor, you will be part of the IT Department supporting SAP-related projects and payroll systems. The ideal candidate will have strong problem-solving skills ...

GOODWILL CENTRAL COAST

IT Support Technician

Salinas, CA · On-site

$27 - $28/hr

IT Support Technician Goodwill Central Coast - Salinas, CA Join a Mission-Driven Organization ... Opportunity to work with a wide variety of technology systems and operations * Stable nonprofit ...

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It Systems Support Technician information

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$25

$42

How much do it systems support technician jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for it systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between It Systems Support Technician vs Network Support Specialist?

AspectIt Systems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, office settings, on-site and remoteNetwork infrastructure, data centers, on-site
Employer & Industry UsageIT departments across various industriesNetworking companies, large enterprises
Common Search & ComparisonYesYes

The main difference is that It Systems Support Technicians focus on overall system support, including hardware, software, and user issues, while Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ based on technical focus.

What is an IT systems support technician?

An IT Systems Support Technician is a professional responsible for maintaining, troubleshooting, and repairing computer systems, networks, and related technology within an organization. They provide technical support to users, help install and configure hardware and software, and ensure that IT operations run smoothly. These technicians often handle issues like connectivity problems, software errors, and hardware malfunctions, working either onsite or remotely. Their role is crucial in minimizing downtime and keeping business operations efficient.

What are some common challenges IT systems support technicians face, and how can they effectively manage them?

IT Systems Support Technicians often encounter challenges such as troubleshooting diverse technical issues under time pressure, supporting users with varying levels of technical knowledge, and keeping up with rapidly changing technologies. To manage these challenges, technicians benefit from strong problem-solving skills, clear communication, and proactive learning to stay current on new systems and software. Additionally, collaborating closely with other IT team members and documenting solutions helps ensure consistent, efficient support across the organization.

What are the key skills and qualifications needed to thrive as an IT systems support technician?

To thrive as an IT Systems Support Technician, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Strong communication, problem-solving, and customer service skills help technicians explain technical issues and resolve problems efficiently. These skills and qualities are essential for minimizing downtime, ensuring system reliability, and providing effective support to end users.
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What job categories do people searching It Systems Support Technician jobs look for? The top searched job categories for It Systems Support Technician jobs are:
It Systems Support Technician jobs near you
Infographic showing various It Systems Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT & Systems Support Technician

iDeal Aluminum

Saint Augustine, FL • On-site

$18.75 - $25.75/hr

Full-time

Re-posted 15 days ago

Job description

Job Title:
IT & Systems Support Technician
Classification:
Hourly, Non-Exempt
Department/Group:
IT
Location:
St. Augustine, FL 32084
Shift:
8:00 AM - 5:00 PM
Monday - Friday
Position Type:
Full Time, Onsite
HR Contact:
Felizia Martinez
We are seeking a motivated, "hands-on" IT & Systems Support Technician for our manufacturing facility. This role is a mix of desktop support, physical security, and infrastructure management. You will start with the fundamentals-organizing equipment and supporting staff-while being mentored to manage critical network and server hardware. This is a career-growth position where your pay increases as you master new technical milestones and take on higher-level responsibilities.
Primary Responsibilities:
  • Infrastructure & Organization: Own the organization of the server room and IT closets; manage cabling, label equipment, and maintain a clean, professional hardware environment.
  • Server & Network Support: Assist with the physical installation, cabling, and monitoring of servers, switches, and wireless access points.
  • Physical Security Systems: Maintain site security technology, including IP cameras, NVR management, and electronic access control (badge readers).
  • Production Floor Support: Ensure all "mission-critical" hardware-label printers, ruggedized tablets, and workstations-stay online to keep production moving.
  • Desktop Support: Provide first-tier support for Windows, Microsoft 365, and general connectivity issues for office and plant staff.
  • The "Level-Up" Path: Under leadership guidance, you will be trained to:
  • Perform basic SQL queries and data audits for our ERP.
  • Manage user permissions and basic configurations in the ERP system.
  • Monitor server health and assist with network troubleshooting.

Qualifications:
  • Mechanical Aptitude: Comfortable using basic tools and working with physical hardware (racking servers, running cable, mounting cameras).
  • Technical Curiosity: A strong desire to understand how networks and servers function.
  • Physical Ability: Must be able to lift 50+ lbs and work on ladders to service cameras or overhead network gear.
  • Reliability: Punctual, organized, and capable of working independently on the manufacturing floor.

This role operates an industrial machine with an English-only interface. Successful candidates must be able to read and understand machine prompts, safety warnings, SOPs, and error messages in English, and communicate with the team regarding machine status. The English proficiency required is limited to what is necessary to perform these tasks safely and effectively.
Disclaimer: iDeal Aluminum is an Equal Opportunity Employer. iDeal doesn't discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional duties and responsibilities may be assigned as needed to support business and departmental objectives. As part of our hiring process, candidates may be required to successfully complete pre-employment drug testing, background checks, and other applicable screenings in accordance with applicable laws. Please note that this position works in a manufacturing/plant environment that is not climate controlled, and employees may be exposed to varying temperatures depending on seasonal and operational conditions.

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