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It Systems Support Technician Jobs (NOW HIRING)

Eastern

IT Systems Support Technician

Alpharetta, GA · On-site

$20.50 - $28/hr

Eastern Companies is a general contractor with over 200 employees, seeking their first in-house IT Systems Support Technician to lead IT support at their Georgia office. The role involves serving as ...

We Vote

IT System Support Technician

Oakland, CA · On-site +1

$24.75 - $34/hr

We're looking for volunteers to help manage these systems and our volunteer users. Our user base is approximately 200 volunteers. The IT system support technicians will aid with giving our volunteers ...

jtekt

IT Support Technician

Orangeburg, SC · On-site

$20.50 - $28.25/hr

TITLE IT Support Technician COMPANY JTEKT Bearings North America DEPARTMENT Warehouse (4110 ... Support ERP, planning, and order management systems used within distribution operations (Oracle)

Esco Technologies

IT Systems & Support Specialist

VT · On-site

$75K - $85K/yr

Position Summary NRG Systems is seeking a versatile, hands-on IT Systems & Support Specialist to support and maintain the technology that keeps our people productive. This is a broad mid-level role ...

Onco360

IT Systems Support Specialist

Buffalo, NY · On-site

$70K/yr

Our Onco360 Corporate Office in Buffalo, NY has an immediate need for an IT Systems Support Specialist . We offer a competitive salary starting at $70k and company benefits! Benefits * Medical ...

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$19.75 - $27/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

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It Systems Support Technician information

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$12

$25

$42

How much do it systems support technician jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for it systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between It Systems Support Technician vs Network Support Specialist?

AspectIt Systems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, office settings, on-site and remoteNetwork infrastructure, data centers, on-site
Employer & Industry UsageIT departments across various industriesNetworking companies, large enterprises
Common Search & ComparisonYesYes

The main difference is that It Systems Support Technicians focus on overall system support, including hardware, software, and user issues, while Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ based on technical focus.

Is AI replacing tech support?

IT Systems Support Technicians use their technical knowledge to troubleshoot and resolve hardware and software issues. While AI tools can automate routine tasks and assist in diagnostics, human support remains essential for complex problems, customer communication, and personalized service. AI is seen as a complement rather than a complete replacement for skilled support staff.

What is an IT systems technician?

An IT systems support technician is a professional responsible for maintaining, troubleshooting, and repairing computer systems, networks, and hardware within an organization. They often work with operating systems, network configurations, and support tools, and may hold certifications like CompTIA A+ or Network+ to perform their duties effectively.

Is helpdesk a good entry-level IT job?

Helpdesk support is a common entry-level IT support technician role that provides foundational experience in troubleshooting hardware, software, and network issues. It helps develop communication skills and familiarity with tools like ticketing systems and remote support software, making it a valuable starting point for a career in IT.

What is an IT Systems Support Technician?

An IT Systems Support Technician is a professional responsible for maintaining, troubleshooting, and repairing computer systems, networks, and related technology within an organization. They provide technical support to users, help install and configure hardware and software, and ensure that IT operations run smoothly. These technicians often handle issues like connectivity problems, software errors, and hardware malfunctions, working either onsite or remotely. Their role is crucial in minimizing downtime and keeping business operations efficient.

What are some common challenges IT Systems Support Technicians face, and how can they effectively manage them?

IT Systems Support Technicians often encounter challenges such as troubleshooting diverse technical issues under time pressure, supporting users with varying levels of technical knowledge, and keeping up with rapidly changing technologies. To manage these challenges, technicians benefit from strong problem-solving skills, clear communication, and proactive learning to stay current on new systems and software. Additionally, collaborating closely with other IT team members and documenting solutions helps ensure consistent, efficient support across the organization.

What are the key skills and qualifications needed to thrive as an IT Systems Support Technician, and why are they important?

To thrive as an IT Systems Support Technician, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Strong communication, problem-solving, and customer service skills help technicians explain technical issues and resolve problems efficiently. These skills and qualities are essential for minimizing downtime, ensuring system reliability, and providing effective support to end users.

What does an IT support technician do?

An IT support technician provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and remote support software, and may also assist with system updates and user training.
More about It Systems Support Technician jobs
What job categories do people searching It Systems Support Technician jobs look for? The top searched job categories for It Systems Support Technician jobs are:
It Systems Support Technician jobs near you
Infographic showing various It Systems Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT Systems Support Technician

Addison Group

Oklahoma City, OK • On-site

$45K - $65K/yr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

Job Title: IT Systems Support Technician
Location: Oklahoma City, OK (Onsite with local travel)
Pay Range : $45,000 - $65,000 / year depending on experience
Benefits : The position is eligible for medical, dental, vision, and 401(k).
* * Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship.
Overview
We are seeking an experienced IT Systems Support Technician to join a growing IT team in Oklahoma City. This hands-on role is responsible for supporting Microsoft 365, Windows server environments, network infrastructure, and end-user technology across multiple locations. The ideal candidate has a strong technical foundation, excellent troubleshooting skills, and the ability to provide exceptional support in a fast-paced environment.
Responsibilities
  • Administer and support Microsoft 365 tenant environments
  • Provide Windows and Mac workstation support for end users
  • Maintain and troubleshoot Windows Server and Hyper-V environments
  • Administer Active Directory (AD DS) and Group Policy (GPO)
  • Configure and troubleshoot DNS, DHCP, and TCP/IP networking
  • Configure and support NetGear and Aruba network switches
  • Support Aruba and UniFi wireless environments
  • Configure and troubleshoot SonicWall firewalls
  • Install, terminate, and troubleshoot network cabling
  • Configure and maintain NAS storage devices
  • Support printers and multifunction devices (MFPs)
  • Document technical issues, resolutions, and system changes
  • Deliver timely technical support while maintaining a high level of customer service

Qualifications
  • 2+ years of IT support, network administration, or infrastructure support experience
  • Experience administering Microsoft 365 tenant environments
  • Experience supporting Windows Server, Hyper-V, and Active Directory
  • Experience managing Group Policy (GPO)
  • Working knowledge of DNS, DHCP, TCP/IP, and network troubleshooting
  • Experience configuring network switches, wireless networks, and firewalls
  • Experience supporting Windows and Mac workstations
  • Experience supporting printers, NAS devices, and network infrastructure
  • Network cabling and termination experience
  • Strong troubleshooting, communication, and customer service skills

Preferred:
  • CompTIA A+ and/or Network+ certifications
  • Experience supporting SQL environments
  • Experience with ticketing systems and remote support tools
  • MSP or multi-site support experience

Why choose Addison Group?
• Pay : We negotiate high salaries using U.S. Bureau of Labor Statistics
• Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment : Many of Addison's job openings lead to potential permanent employment
• Connections : You connect directly with hiring managers from renowned organizations
• Options : You are presented with multiple employment options near your home
• Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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