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It Systems Support Technician Jobs (NOW HIRING)

DKN HOTEL GROUP

IT Systems Support Specialist

Irvine, CA · On-site

$30 - $35/hr

Position Summary The IT Systems Support Specialist is responsible for owning the day-to-day delivery of IT support services across DKN Hotels' corporate office and hotel portfolio. This position ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues ... One year of experience managing and maintaining IT systems * High School Diploma or equivalent ...

L3Harris Technologies

IT Support Technician

Melbourne, FL · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Conduct proactive system maintenance, including patch management, performance tuning, backup and ...

Sentinel Blue

IT Support Technician

Charleston, SC · On-site

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis ... Perform systems administration work in Office 365, Active Directory and other line of business ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

This role is responsible for supporting end users and common IT systems across hospital and clinic ... technician, or customer service experience. • Experience supporting healthcare environments is a ...

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It Systems Support Technician information

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$12

$25

$42

How much do it systems support technician jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for it systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an IT systems support technician?

An IT Systems Support Technician is a professional responsible for maintaining, troubleshooting, and repairing computer systems, networks, and related technology within an organization. They provide technical support to users, help install and configure hardware and software, and ensure that IT operations run smoothly. These technicians often handle issues like connectivity problems, software errors, and hardware malfunctions, working either onsite or remotely. Their role is crucial in minimizing downtime and keeping business operations efficient.

What are the key skills and qualifications needed to thrive as an IT systems support technician?

To thrive as an IT Systems Support Technician, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Strong communication, problem-solving, and customer service skills help technicians explain technical issues and resolve problems efficiently. These skills and qualities are essential for minimizing downtime, ensuring system reliability, and providing effective support to end users.

What are some common challenges IT systems support technicians face, and how can they effectively manage them?

IT Systems Support Technicians often encounter challenges such as troubleshooting diverse technical issues under time pressure, supporting users with varying levels of technical knowledge, and keeping up with rapidly changing technologies. To manage these challenges, technicians benefit from strong problem-solving skills, clear communication, and proactive learning to stay current on new systems and software. Additionally, collaborating closely with other IT team members and documenting solutions helps ensure consistent, efficient support across the organization.

What is the difference between It Systems Support Technician vs Network Support Specialist?

AspectIt Systems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, office settings, on-site and remoteNetwork infrastructure, data centers, on-site
Employer & Industry UsageIT departments across various industriesNetworking companies, large enterprises
Common Search & ComparisonYesYes

The main difference is that It Systems Support Technicians focus on overall system support, including hardware, software, and user issues, while Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ based on technical focus.

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What job categories do people searching It Systems Support Technician jobs look for?

The top searched job categories for It Systems Support Technician jobs are:

It Systems Support Technician jobs near you
Infographic showing various It Systems Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT Systems Support Technician

Eastern Companies

Johns Creek, GA • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

About Eastern Companies
Eastern Companies is a general contractor with 200+ employees across multiple divisions and project sites nationwide. We're hiring our first in-house IT Support Technician to be the face of IT at our Georgia office, working alongside our managed services provider (MSP) and supporting our growing infrastructure, including an active CMMC Level 2 compliance program.
What you'll do
  • Serve as first point of contact for IT support requests across 200+ users
  • Resolve Tier 1 issues directly: password resets, account lockouts, Outlook and Teams troubleshooting, OneDrive and SharePoint access, printer and peripheral issues
  • Handle Tier 2 work independently: Intune device policy adjustments, SharePoint permission and library administration, basic Power Automate flow maintenance, Entra ID user and group management, mailbox configuration changes
  • Escalate complex architecture, security, and infrastructure issues to our MSP and track them through resolution
  • Execute new hire onboarding and offboarding procedures (account creation, mobile device assignment, equipment provisioning)
  • Deploy and support iPhones and Android devices through Intune, Apple Business Manager, and Samsung Knox
  • Provide hands-and-eyes support for office hardware, networking, and audio/visual equipment
  • Maintain and organize SharePoint document libraries and contribute to our IT knowledge base
  • Support our CMMC Level 2 compliance program in coordination with our MSP and external compliance partner

Required
  • 2-4 years of hands-on IT support experience in a business environment
  • Solid working knowledge of Microsoft 365 administration (Exchange Online, SharePoint Online, Teams, OneDrive)
  • Hands-on experience with Entra ID or Active Directory: user provisioning, group management, password and MFA support
  • Experience with Intune or another MDM platform, including device enrollment and policy assignment
  • Comfortable running and modifying PowerShell scripts for Microsoft 365 administration
  • Strong written and verbal communication - you'll be working with users at every technical level
  • Ability to work on-site at our Georgia office daily

Strongly preferred
  • CompTIA A+, Microsoft MS-900, or MS-102 certification
  • Mobile device deployments at scale (50+ devices via Intune, Apple Business Manager, or Samsung Knox)
  • Experience with ticketing systems (SuperOps, Jira Service Management, or similar)
  • SharePoint Online administration and Power Automate experience
  • Construction, AEC, or government contracting industry experience

Nice to have
  • Microsoft SC-300, MS-700, or AZ-104 certifications
  • Familiarity with M365 GCC or GCC High tenants
  • Familiarity with CMMC, NIST 800-171, or other federal compliance frameworks
  • Exposure to SIEM/EDR tooling (Wazuh, Microsoft Defender for Endpoint)
  • Basic networking knowledge (DNS, DHCP, VPN troubleshooting)

Compensation and benefits
  • Salary: $65,000 - $75,000 per year, depending on experience
  • Health insurance: Medical, dental, and vision coverage
  • Retirement: 401(k) plan with company match
  • Paid time off: Vacation, sick leave, and paid company holidays
  • Professional development: Paid Microsoft certification vouchers and study time

What we offer
  • A clear growth path: this role is positioned to expand into systems administration as you build expertise
  • Direct exposure to enterprise tooling: M365 GCC, Intune, Wazuh SIEM, and an active federal compliance program
  • Working alongside an experienced MSP and senior leadership invested in IT done right
  • On-site role at a stable, growing federal contractor

Apply