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It Systems Support Technician Jobs (NOW HIRING)

St. Ambrose University

IT Support Technician

Cedar Rapids, IA · On-site

$21.25 - $29.25/hr

IT Support Technician Mount Mercy University is seeking a customer-focused IT Support Technician to ... Document and manage requests through the IT ticketing system. * Escalate complex issues to ...

Resourcing HQ

IT Support Technician

Montgomery, AL · On-site

$21.25 - $29.25/hr

Job Title: IT Support Technician - Windows 10 to Windows 11 Device Conversion Location: Montgomery ... Prepare and configure devices by connecting them to required systems and allowing automated upgrade ...

ULINE

IT Systems Technician

Norwich, CT

$34/hr

As a Uline IT Systems Technician, you'll provide tech support for employees and ensure systems are running smoothly across the warehouse and offices at our new Connecticut location. Hours: Monday ...

ULINE

IT Systems Technician

Plainfield, CT

$34/hr

As a Uline IT Systems Technician, you'll provide tech support for employees and ensure systems are running smoothly across the warehouse and offices at our new Connecticut location. Hours: Monday ...

ULINE

IT Systems Technician

Plainfield, CT · On-site

$27 - $34/hr

As a Uline IT Systems Technician, you'll provide tech support for employees and ensure systems are running smoothly across the warehouse and offices at our new Connecticut location. Hours: Monday ...

Uline

IT Systems Technician

Plainfield, CT

$27 - $34/hr

As a Uline IT Systems Technician, you'll provide tech support for employees and ensure systems are running smoothly across the warehouse and offices at our new Connecticut location. Hours: Monday ...

Certified Collectibles Group

ND · On-site

$19 - $26/hr

IT Support Technician (w/m/d) Munich, DE, On-site, Full-time CCG is currently looking for an ... This role will provide technical support and maintain IT systems for our fast-paced domestic and ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

... Systems Administration while maintaining communication with affected users. • Provide onsite support across both office and manufacturing environments as needed • Assist with IT projects ...

Danaher

IT Support Technician

Sunnyvale, CA · On-site

$33.65 - $40.50/hr

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... The IT Support Technician is responsible for all operational aspects of support functions.

Danaher

IT Support Technician

Sunnyvale, CA · On-site

$33.65 - $40.50/hr

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... The IT Support Technician is responsible for all operational aspects of support functions.

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It Systems Support Technician information

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$12

$25

$42

How much do it systems support technician jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for it systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an IT systems support technician?

An IT Systems Support Technician is a professional responsible for maintaining, troubleshooting, and repairing computer systems, networks, and related technology within an organization. They provide technical support to users, help install and configure hardware and software, and ensure that IT operations run smoothly. These technicians often handle issues like connectivity problems, software errors, and hardware malfunctions, working either onsite or remotely. Their role is crucial in minimizing downtime and keeping business operations efficient.

What are the key skills and qualifications needed to thrive as an IT systems support technician?

To thrive as an IT Systems Support Technician, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Strong communication, problem-solving, and customer service skills help technicians explain technical issues and resolve problems efficiently. These skills and qualities are essential for minimizing downtime, ensuring system reliability, and providing effective support to end users.

What are some common challenges IT systems support technicians face, and how can they effectively manage them?

IT Systems Support Technicians often encounter challenges such as troubleshooting diverse technical issues under time pressure, supporting users with varying levels of technical knowledge, and keeping up with rapidly changing technologies. To manage these challenges, technicians benefit from strong problem-solving skills, clear communication, and proactive learning to stay current on new systems and software. Additionally, collaborating closely with other IT team members and documenting solutions helps ensure consistent, efficient support across the organization.

What is the difference between It Systems Support Technician vs Network Support Specialist?

AspectIt Systems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, office settings, on-site and remoteNetwork infrastructure, data centers, on-site
Employer & Industry UsageIT departments across various industriesNetworking companies, large enterprises
Common Search & ComparisonYesYes

The main difference is that It Systems Support Technicians focus on overall system support, including hardware, software, and user issues, while Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ based on technical focus.

More about It Systems Support Technician jobs

What job categories do people searching It Systems Support Technician jobs look for?

The top searched job categories for It Systems Support Technician jobs are:

It Systems Support Technician jobs near you
Infographic showing various It Systems Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT SUPPORT TECHNICIAN

Decatur County Memorial Hospital

Greensburg, IN • On-site

$19.75 - $27.25/hr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Join the Team at Decatur County Memorial Hospital

At Decatur County Memorial Hospital (DCMH), we are more than a healthcare provider—we are a trusted community partner committed to improving the health and well-being of the individuals and families we serve. As a critical access hospital, DCMH combines high-quality patient care, advanced medical services, and a compassionate, patient-centered approach in a welcoming rural healthcare environment.

Our team is made up of dedicated professionals who are passionate about making a difference every day. We foster a culture of collaboration, respect, integrity, and continuous improvement, where employees are empowered to grow professionally while contributing to exceptional patient outcomes. DCMH offers competitive compensation and benefits, opportunities for professional development, and a supportive workplace that values each team member's contributions.

DCMH offers more than just a job—we offer a rewarding career and a supportive workplace culture. Employees enjoy competitive pay, comprehensive health and wellness benefits, generous paid time off, retirement savings opportunities, professional development support, and a variety of additional benefits designed to help you achieve your personal and professional goals. We are committed to creating an environment where team members feel valued, supported, and empowered to grow.

If you are seeking a rewarding career with an organization that is committed to excellence, innovation, and service, we invite you to explore opportunities with Decatur County Memorial Hospital and become part of a team that is making a meaningful impact in our community.

 
POSITION SUMMARY
  • Reports To
    • Supervisor, IT Technician/Systems Administrator
       
  • Amount of Travel Required
    • Local travel between the hospital and other DCMH facilities, clinics, and off-site locations as needed to provide technical support and services.
       
  • Positions Supervised
    • None
       
  • Work Schedule

    • Full-time days, Monday through Friday, 8:00 a.m. to 5:00 p.m.

      Participates in the IT department on-call rotation to provide support during evenings, weekends, holidays, or other off-hours as assigned.

      Must be available to respond to urgent technology-related issues when scheduled for on-call coverage.

      Work schedule may be adjusted as needed to meet operational and business requirements.

  • FLSA Status

    • Non-Exempt (Hourly); eligible for overtime pay in accordance with applicable law

  • Position Summary
    • The IT Support Technician provides front-line technical support and assistance to end users throughout Decatur County Memorial Hospital (DCMH). This position is responsible for the installation, configuration, maintenance, troubleshooting, and support of computer hardware, software, peripherals, and user access requests and setup. The IT Support Technician serves as a key resource for resolving technology issues, supporting system users, and ensuring the reliable operation of technology solutions that support patient care and business operations.
       
      Under general supervision, the IT Support Technician performs assigned duties with a high degree of independence while adhering to established policies, procedures, and security standards. Work is reviewed through results achieved, quality of service provided, and user satisfaction.
KNOWLEDGE, SKILLS, & ABILITIES/POSITION QUALIFICATIONS
  • Education

    • High school diploma or equivalent required

      Associate degree in Information Technology, Computer Science, or related field preferred

  • Experience

    • One (1) to two (2) years of information technology support experience preferred

      Healthcare IT experience preferred

      Experience supporting Windows-based environments preferred

  • Computer Skills
    • Proficient in Microsoft Office, email, and other standard computer applications, with the ability to learn and effectively use software systems required for assigned responsibilities.
       
  • Certificates & Licenses
    • Valid driver's license required
      CompTIA A+, Microsoft, Microsoft 365, or related technical certifications preferred
      Additional technology certifications are advantageous.
       
  • Other Requirements
    • Knowledge of Windows operating systems, computer hardware, printers, and related technologies.
      Ability to troubleshoot and resolve technical problems efficiently.
    • Ability to communicate technical information clearly to users with varying levels of computer proficiency.
    • Strong customer service orientation and commitment to user satisfaction.
    • Ability to prioritize multiple tasks and respond effectively to changing demands.
    • Strong verbal and written communication skills.
    • Ability to maintain confidentiality of sensitive information.
    • Ability to work independently and collaboratively as part of a team.
    • Strong organizational, analytical, and problem-solving skills.
    •  
  • Essential Functions
      • Provides first-level technical support to end users for computer hardware, software, printers, mobile devices, and peripheral equipment.
      • Timely responds to service requests and support tickets, documenting actions taken and resolutions provided, within established service level agreements.
      • Processes user access requests and completes user account setup in accordance with established procedures, approval requirements, and security standards.
      • Installs, configures, deploys, and upgrades computer workstations, laptops, monitors, printers, scanners, and related equipment.
      • Performs routine maintenance, system updates, and equipment replacement activities.
      • Maintains technology inventory and assists with asset tracking and equipment life cycle management.
      • Configures and maintains Windows operating systems and associated software applications.
      • Supports users of clinical and business applications utilized throughout DCMH facilities.
      • Supports organizational efforts to maintain technology security, confidentiality, and data integrity.
      • Adheres to all HIPAA, cybersecurity, information security, and organizational policies.
      • Reports potential security incidents, vulnerabilities, or compliance concerns to appropriate leadership.
      • Assists with implementation of security updates and endpoint protection measures.
      • Maintains current knowledge of healthcare technology trends, operating systems, hardware, software, and security practices.
      • Participates in continuing education and professional development activities.
      • Recommends process improvements that enhance service quality, efficiency, and user satisfaction.
      • Other duties as assigned. 

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