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Job Title: Server Support Engineer Location: 1 Position onsite & hybrid - Omaha NE 1 Position ... Strong knowledge of Dell and other enterprise x86 platforms. * Deep experience X86 server hardware ...

Administrative and operational server support, project support; incident, change and problem ... Demonstrated Knowledge of HP/IBM/Dell server hardware, Service Management Tool, Microsoft Cluster ...

Administrative and operational server support, project support; incident, change and problem ... Dell server hardware, Service Management Tool, Microsoft Cluster Services, Windows scripting ...

Prior AI experience is not required-strong data center and server fundamentals are what matter most Key Responsibilities * Pr ovide on-site support for Dell server and data center systems, ensuring ...

Prior AI experience is not required-strong data center and server fundamentals are what matter most Key Responsibilities * Pr ovide on-site support for Dell server and data center systems, ensuring ...

Key Responsibilities Pr ovide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime Perform hardware maintenance including server builds, swaps ...

Prior AI experience is not required-strong data center and server fundamentals are what matter most Key Responsibilities * Pr ovide on-site support for Dell server and data center systems, ensuring ...

Provide technical support and troubleshooting assistance for server and storage-related issues ... Experience with Dell server hardware and deployment best practices. * Excellent troubleshooting and ...

Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime * Perform hardware maintenance including server builds, swaps, component ...

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How much do dell server support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for dell server support in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dell Server Support specialist, and why are they important?

To excel as a Dell Server Support specialist, you need a solid understanding of server hardware, networking, and operating systems, often backed by a degree in IT or related certifications such as CompTIA Server+ or Dell EMC Proven Professional. Familiarity with server monitoring tools, remote management software, and ticketing systems is typically required. Strong problem-solving abilities, clear communication, and customer service orientation are crucial soft skills for this role. These skills ensure efficient resolution of technical issues, minimize downtime, and maintain client satisfaction in enterprise environments.

What are some typical challenges faced by Dell Server Support professionals, and how are they addressed on the job?

Dell Server Support professionals often encounter challenges such as troubleshooting complex hardware and software issues, managing server downtime, and staying current with rapidly evolving technologies. To address these, they use diagnostic tools, follow structured escalation procedures, and work closely with both internal teams and customers to resolve problems efficiently. Additionally, ongoing training and access to detailed technical resources help them stay prepared for new issues and ensure high-quality service delivery.

What is Dell Server Support?

Dell Server Support refers to the technical assistance and services provided by Dell for their range of server products. This support includes diagnosing hardware and software issues, troubleshooting server performance, assisting with firmware and driver updates, and guiding customers through repairs or replacements. Dell Server Support can be accessed via phone, online chat, or through their support portal, and may include both remote and on-site services depending on the warranty and service level. The goal is to ensure that Dell servers remain reliable, secure, and optimized for business operations.

What is the difference between Dell Server Support vs Dell Server Technician?

AspectDell Server SupportDell Server Technician
CertificationsCompTIA Server+, Dell Certified Systems Expert (DCSE)CompTIA Server+, Dell Certified Systems Expert (DCSE)
Work EnvironmentCustomer support centers, remote troubleshootingOn-site hardware repair, installation, maintenance
Primary ResponsibilitiesDiagnose issues, provide remote support, escalate hardware problemsInstall, repair, upgrade Dell servers, hardware troubleshooting

Dell Server Support focuses on remote troubleshooting, diagnostics, and customer assistance, while Dell Server Technicians perform hands-on hardware repairs and installations. Both roles require similar certifications and often work within the same industry environments, but their daily tasks differ in scope and location.

More about Dell Server Support jobs
What states have the most Dell Server Support jobs? States with the most job openings for Dell Server Support jobs include:
Infographic showing various Dell Server Support job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 7% Contract, and 7% Nights. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.
Server Support Engineer_ 26-02066

Server Support Engineer_ 26-02066

Sunrise Systems Inc

Omaha, NE • On-site

$64 - $67/hr

Contractor

This job post has expired today. Applications are no longer accepted.


Job description

Job Title: Server Support Engineer
Location:
1 Position onsite & hybrid - Omaha NE
1 Position onsite & hybrid – Chandler AZ
1 Position onsite & hybrid – Hagerstown MD
Duration: 12 months of contract
Job Description:
An x86 Hardware Support Engineer diagnoses, troubleshoots, and repairs x86-based server and workstation hardware (CPUs, memory, motherboards) to ensure system reliability. Responsibilities include conducting root cause analysis, performing firmware updates, managing installations, and collaborating with cross-functional teams to resolve complex technical issues. Leads complex projects and issues within functional technical areas and cross functional area Works independently with IT functional units and business units. Recommend strategies for technical aspects of projects as well as broad system improvements, with a focus on X86 Infrastructure. Performs additional job duties as required.
Candidate Requirements:

  • In-depth knowledge managing X86 Infrastructure.
  • Strong knowledge of Dell and other enterprise x86 platforms.
  • Deep experience X86 server hardware, and installation
  • Strong knowledge VMware integration, hardware diagnostics, lifecycle management tools.
  • Automation Skills using Ansible and other scripting.
  • Understands complex technical requirements, service impact, and business issues facing internal and external clients.
  • 5+ years related server administration experience
  • Candidate must collaborate well in a team-oriented environment
  • Candidate must possess good written and verbal communication skills.
  • Ability to work independently as well as in a team environment.
  • Deep understanding of all computer system layers
  • Proven analytical skills in previous technical roles·


Preferred Qualifications

  • 8+ yrs. of related technical experience.
  • Experience in Dell Server systems
  • Experience with Dell OpenMange
  • Experience in Ansible automation
  • Bachelor's degree or equivalent work experience.
  • Working knowledge of system life cycle.

Company Description

Founded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.