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Operational Support Technician Jobs (NOW HIRING)

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed ...

Cloud Support Technician Join our team at Zachary Piper Solutions in Redmond, WA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

As an Operations Support Technician, you will be responsible for the ongoing maintenance ... Support team members with operational queries, contributing to a collaborative and safety-focused ...

IT Support Technician Boulder, CO 3-6 month contract to hire $25/hr ($50k) Provides technical and operational support at all levels for the computer systems through the Service Desk. Provide first ...

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Operational Support Technician information

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How much do operational support technician jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for operational support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does an operations technician do?

An operations technician is responsible for maintaining and supporting the daily functions of an organization’s systems and equipment. They troubleshoot technical issues, perform routine maintenance, and ensure operational efficiency, often using tools like monitoring software and following safety protocols. This role typically requires technical skills, attention to detail, and sometimes certifications related to the specific industry or equipment.

What are the key skills and qualifications needed to thrive as an Operational Support Technician, and why are they important?

To thrive as an Operational Support Technician, you need strong problem-solving abilities, attention to detail, and a basic understanding of IT systems, often supported by an associate's degree or relevant certifications. Familiarity with ticketing systems, troubleshooting tools, and enterprise software like Microsoft Office or ServiceNow is typically required. Excellent communication, teamwork, and time management skills help you stand out in this support-focused role. These competencies ensure efficient operations, effective issue resolution, and seamless support for organizational productivity.

What is the highest paid technician?

The highest paid technicians are often specialized roles such as industrial or aerospace maintenance technicians, with salaries exceeding $70,000 annually. Advanced certifications, extensive experience, and working in high-demand industries or locations can lead to higher compensation for operational support technicians and related roles.

What are some typical challenges faced by an Operational Support Technician, and how can they be addressed?

Operational Support Technicians often encounter challenges such as rapidly changing technical issues, managing multiple support tickets simultaneously, and balancing routine maintenance with urgent troubleshooting. Staying organized and developing strong communication skills are key to prioritizing tasks and minimizing downtime. Proactively collaborating with IT teams and end-users helps in swiftly resolving issues and building a knowledge base for recurring problems. Continuous learning about new systems and technologies also ensures effective problem-solving in dynamic environments.

What does an operations support technician do?

An operations support technician provides technical assistance to ensure the smooth functioning of business systems and infrastructure. They troubleshoot hardware and software issues, monitor system performance, and perform routine maintenance, often using tools like ticketing systems and diagnostic software. This role typically requires strong problem-solving skills and knowledge of network and system administration.

What does an operational support technician do?

An operational support technician provides technical assistance and maintenance to ensure the smooth functioning of systems, equipment, or networks within an organization. They troubleshoot issues, perform routine checks, and may use tools like monitoring software or diagnostic hardware to resolve operational problems efficiently.

What is the difference between Operational Support Technician vs Network Support Technician?

AspectOperational Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, technical supportNetwork infrastructure, troubleshooting network issues
Employer & Industry UsageIT service providers, corporate IT teamsTelecommunications, enterprise networks

Operational Support Technicians focus on maintaining overall IT operations, including hardware and software support, while Network Support Technicians specialize in network infrastructure and connectivity issues. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

More about Operational Support Technician jobs
Who are the top companies hiring for Operational Support Technician jobs? The top employers for Operational Support Technician jobs are:
What states have the most Operational Support Technician jobs? States with the most job openings for Operational Support Technician jobs include:
Infographic showing various Operational Support Technician job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Operations Support Technician

Tree Masters

San Rafael, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description


Operations Support Technician – Tree Care

TreeMasters is seeking a motivated and reliable Operations Support Technician to join our growing team. This role bridges the gap between our office and field operations, helping ensure our crews have the resources, preparation, and support needed to complete projects safely and efficiently.

This is an excellent opportunity for someone with tree care experience who enjoys working both in the field and with operational coordination.

Key Responsibilities

  • Install and manage No Parking signs and jobsite preparation ahead of scheduled work.
  • Submit and manage 811 utility locate requests and assist with dig site markings.
  • Provide operational support to tree crews, including delivering materials and equipment between job sites.
  • Assist with tree crew operations when needed.
  • Conduct basic safety checks and jobsite audits to ensure compliance with company safety standards.
  • Support field operations by helping ensure crews are properly staged and prepared for upcoming work.

Qualifications

  • 1–3+ years of tree care industry experience preferred (climbing or ground experience helpful).
  • Comfortable working both in the field and with basic administrative/computer tasks.
  • Strong organizational skills and attention to detail.
  • Ability to work with both office staff and field crews.
  • Clean driving record required.
  • Willingness to assist with tree work when needed.

Bonus Skills (Not Required)

  • Experience operating stump grinders
  • Experience with tree planting
  • Familiarity with utility locating / 811 processes
  • ISA certification or pursuing certification

What We Offer

  • Opportunity to grow within a well-established tree care company
  • Work with a team of experienced arborists and tree care professionals
  • Competitive pay based on experience