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Systems Support Technician Jobs (NOW HIRING)

ServiceTec

Airport Systems Support Technician

Hebron, KY · On-site

Airport Systems Support Technician Location:Cincinnati/Northern Kentucky International Airport (CVG) Hebron, KY Would you like to be part of the team that keeps one of the most exciting hubs in the ...

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ServiceTec

Airport Systems Support Technician

Hebron, KY · On-site

$45K - $50K/yr

Airport Systems Support Technician Location: Cincinnati/Northern Kentucky International Airport (CVG) - Hebron, KY Would you like to be part of the team that keeps one of the most exciting hubs in ...

Eaglesun Systems

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System Support Technician

Gallup, NM · On-site

$50K - $70K/yr

System Support Technician Summary: If you are a motivated and persuasive individual interested in a ... Activities require interaction with application software and operating systems to diagnose and ...

Government of the Virgin Islands

$42K/yr

Work involves providing support to personal computer users in their office locations, and includes responsibility for implementation services, and ongoing primary support of information systems Work ...

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How much do systems support technician jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a Systems Support Technician do?

A Systems Support Technician is responsible for maintaining and troubleshooting computer systems, networks, and related equipment within an organization. They assist users with technical issues, perform regular system maintenance, and ensure that hardware and software operate efficiently. Their duties often include installing updates, configuring devices, and providing technical support either in person or remotely. Systems Support Technicians play a crucial role in minimizing downtime and ensuring that IT infrastructure runs smoothly.

What are the key skills and qualifications needed to thrive as a Systems Support Technician, and why are they important?

To excel as a Systems Support Technician, you need a solid understanding of computer hardware, networking fundamentals, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, or Linux is commonly required. Strong communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users and resolving technical issues. These competencies and qualities are essential for minimizing system downtime, ensuring user productivity, and maintaining smooth IT operations.

What is the difference between Systems Support Technician vs Network Support Specialist?

AspectSystems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, remote support
Employer & Industry UsageIT departments, tech support companies, corporate officesTelecommunications, data centers, large enterprise networks

While both roles involve technical support, Systems Support Technicians focus on hardware, software, and end-user issues, whereas Network Support Specialists primarily manage network infrastructure and connectivity. The roles often overlap, but the main distinction lies in their core responsibilities and certifications.

What are some common challenges faced by Systems Support Technicians, and how can they be addressed?

Systems Support Technicians often encounter challenges such as troubleshooting complex technical issues under time pressure, managing competing support requests, and staying updated with rapidly evolving technologies. To address these, technicians can develop strong problem-solving skills, prioritize tasks effectively, and participate in ongoing training. Building good communication skills also helps when collaborating with other IT team members and assisting non-technical users.
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Systems Support Technician jobs near you
Infographic showing various Systems Support Technician job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Systems Support Technician

Systems Support Technician

Cherokee Federal

Wichita Falls, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description


Systems Support Technician

This position requires a ​Public Trust​ clearance.

Role Overview:

As a Client Support Technician (CST) responsible for sustaining, troubleshooting, and repairing unclassified technical training IT network information systems. This role requires advanced proficiency in tier 2 software support, backend infrastructure diagnostics, and enterprise directory management.

Compensation & Benefits :

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Responsibilities Include:

  • Diagnose issues beyond the scope of Level 1 support, requiring backend infrastructure knowledge, log analysis.

  • Configure, install, and troubleshoot approved laptops, desktops, printers, network-connected copiers, scanners, immersive training devices, and other office IT equipment.

  • Manage OS imaging, software packaging, and system deployment for new and existing devices. Execute Department of the Air Force Standard Desktop Configuration (DAF SDC) and commercial non-SDC updates and patching.

  • Manage enterprise directories (e.g., Active Directory). Resolve network-related trouble tickets and manage domain computer accounts.

  • Provide software support, specializing in software associated with the SDC (e.g., MS Office, Adobe, authorized Web Browsers).

    Cherokee Federal logo

    About Cherokee Federal

    Sourced by ZipRecruiter

    Cherokee Federal - a division of Cherokee Nation Businesses - is a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. Our team of companies manages nearly 1,000 projects of all sizes across the construction, consulting, engineering and manufacturing, health, and technology portfolios. Since 2012, the Cherokee Federal team of companies has won more than $5 billion in government contracts. Our 3,000+ employees work in 26 countries, 50 states and 2 U.S. territories. Why choose Cherokee Federal? Visit our website and learn about the great reasons to join our team. cherokee-federal.com

    Industry

    Architectural services

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Tulsa, OK, US

    Year founded

    1969

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