The Warehouse Systems Support Technician provides frontline technical support for operational systems used in warehouse and transportation environments. This role focuses on maintaining and ...
The Warehouse Systems Support Technician provides frontline technical support for operational systems used in warehouse and transportation environments. This role focuses on maintaining and ...
Support Technician
Fayetteville, NC · On-site
$45K - $60K/yr
About the job Support Technician IT Support Technician Come and join our well established and ... Record all on-site and remote support activities and time in our ticketing system. * Keep customer ...
Support Technician
Fayetteville, NC · On-site
$45K - $60K/yr
About the job Support Technician IT Support Technician Come and join our well established and ... Record all on-site and remote support activities and time in our ticketing system. * Keep customer ...
Site Support Technician
Hickory, NC · On-site
$18.75 - $25.75/hr
Position Overview The Site Support Technician will be responsible for initial customer interaction ... Additionally, he/she will manage, maintain, and repair IT systems. Additional responsibilities ...
Quick apply
Site Support Technician
Hickory, NC · On-site
$18.75 - $25.75/hr
Position Overview The Site Support Technician will be responsible for initial customer interaction ... Additionally, he/she will manage, maintain, and repair IT systems. Additional responsibilities ...
PC/Technical Support Technician
Fort Liberty, NC · On-site
$36.60K - $45.80K/yr
PC/Technical Support Technician QBE, LLC is a mission-focused technology and security solutions ... Responsible for documenting, upgrading, and replacing hardware and software systems. Support and ...
PC/Technical Support Technician
Fort Liberty, NC · On-site
$36.60K - $45.80K/yr
PC/Technical Support Technician QBE, LLC is a mission-focused technology and security solutions ... Responsible for documenting, upgrading, and replacing hardware and software systems. Support and ...
IT Support Technician
Raleigh, NC · On-site
$21 - $28.75/hr
IT Support Technician The IT Support Technician will support daily operations of Tier I IT support, ... Supporting key IT and Business programs including but not limited to Systems Support (Desktop and ...
IT Support Technician
Raleigh, NC · On-site
$21 - $28.75/hr
IT Support Technician The IT Support Technician will support daily operations of Tier I IT support, ... Supporting key IT and Business programs including but not limited to Systems Support (Desktop and ...
MES Support Technician
Concord, NC · On-site
MES Support Technician As an MES Support Technician, you will be responsible for sustaining legacy ... Advanced proficiency in Rockwell Manufacturing Execution System PharmaSuite is required. Provide ...
MES Support Technician
Concord, NC · On-site
MES Support Technician As an MES Support Technician, you will be responsible for sustaining legacy ... Advanced proficiency in Rockwell Manufacturing Execution System PharmaSuite is required. Provide ...
IT Systems Support
Mocksville, NC · On-site
Reviews analyzes, evaluates and maintains an organization's personal computing systems, which include: * Desktop computers, laptop computers, and thin clients * Office support equipment - printers ...
IT Systems Support
Mocksville, NC · On-site
Reviews analyzes, evaluates and maintains an organization's personal computing systems, which include: * Desktop computers, laptop computers, and thin clients * Office support equipment - printers ...
Reviews analyzes, evaluates and maintains an organization's personal computing systems, which include: * Desktop computers, laptop computers, and thin clients * Office support equipment - printers ...
Reviews analyzes, evaluates and maintains an organization's personal computing systems, which include: * Desktop computers, laptop computers, and thin clients * Office support equipment - printers ...
TECHNOLOGY SUPPORT TECHNICIAN II
Salisbury, NC · On-site
$33.60K - $42.10K/yr
Technology Support Technician II Reports to: Technology Support Supervisor Purpose: The Technology ... This includes being the point person for one of the following systems: VOIP, Promethean and ...
TECHNOLOGY SUPPORT TECHNICIAN II
Salisbury, NC · On-site
$33.60K - $42.10K/yr
Technology Support Technician II Reports to: Technology Support Supervisor Purpose: The Technology ... This includes being the point person for one of the following systems: VOIP, Promethean and ...
Proven experience as a Desktop Support Technician or similar role * Strong knowledge of network administration, technical support, and IT support principles * Proficiency in operating systems such as ...
Proven experience as a Desktop Support Technician or similar role * Strong knowledge of network administration, technical support, and IT support principles * Proficiency in operating systems such as ...
Support Technician I
Davidson, NC · On-site
Nucentric Solutions is looking for a Support Technician I to provide Level 1 remote technical ... This role involves collaborating with Level 2 Support and Systems Engineering teams to resolve ...
Support Technician I
Davidson, NC · On-site
Nucentric Solutions is looking for a Support Technician I to provide Level 1 remote technical ... This role involves collaborating with Level 2 Support and Systems Engineering teams to resolve ...
MES Support Technician
Concord, NC · On-site
Responibilities : • As an MES Support Technician, you will be responsible for sustaining legacy ... Execution System PharmaSuite is required. • Provide technical guidance and support to team ...
MES Support Technician
Concord, NC · On-site
Responibilities : • As an MES Support Technician, you will be responsible for sustaining legacy ... Execution System PharmaSuite is required. • Provide technical guidance and support to team ...
Support Technician II
Charlotte, NC · On-site
The Support Technician II (ST2) will deliver Level 2 remote and on-site technical support to our ... The ST2 will work closely with the Level 1 Support & Systems Engineering team to make sure that ...
Support Technician II
Charlotte, NC · On-site
The Support Technician II (ST2) will deliver Level 2 remote and on-site technical support to our ... The ST2 will work closely with the Level 1 Support & Systems Engineering team to make sure that ...
Temporary Technology Support Technician
$32.80K - $41.10K/yr
... Technology Support Technician will provide programming solutions for the Center for Integrated ... systems for bioinformatic analyses, oversee XML and Python program development, deploy AI solutions ...
Temporary Technology Support Technician
$32.80K - $41.10K/yr
... Technology Support Technician will provide programming solutions for the Center for Integrated ... systems for bioinformatic analyses, oversee XML and Python program development, deploy AI solutions ...
Tier 1 Support Technician
Wilmington, NC · On-site +1
$35K - $40K/yr
Document remote support activity in ticketing system and continually update client information on ... technician for more advanced troubleshooting. Requirements: * Excellent Customer Service Skills ...
Tier 1 Support Technician
Wilmington, NC · On-site +1
$35K - $40K/yr
Document remote support activity in ticketing system and continually update client information on ... technician for more advanced troubleshooting. Requirements: * Excellent Customer Service Skills ...
Support Technician
$7.25 - $12.25/hr
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...
Support Technician
$7.25 - $12.25/hr
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...
Tier 1 Support Technician
Wilmington, NC · On-site
$35K - $40K/yr
Document remote support activity in ticketing system and continually update client information on ... technician for more advanced troubleshooting. Requirements: * Excellent Customer Service Skills ...
Tier 1 Support Technician
Wilmington, NC · On-site
$35K - $40K/yr
Document remote support activity in ticketing system and continually update client information on ... technician for more advanced troubleshooting. Requirements: * Excellent Customer Service Skills ...
Support Technician
Concord, NC · On-site
$7.25 - $12.25/hr
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...
Support Technician
Concord, NC · On-site
$7.25 - $12.25/hr
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...
Support Technician
Concord, NC · On-site
$7.25 - $12.25/hr
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...
Support Technician
Concord, NC · On-site
$7.25 - $12.25/hr
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...
Technical Support Technician
Raleigh, NC · On-site
$36.40K - $45.70K/yr
The Technical Support Technician is responsible for serving as the Tier 1 point of contact for IT support requests related to PC hardware, operating systems, and software applications while ...
Technical Support Technician
Raleigh, NC · On-site
$36.40K - $45.70K/yr
The Technical Support Technician is responsible for serving as the Tier 1 point of contact for IT support requests related to PC hardware, operating systems, and software applications while ...
Systems Support Technician information
See North Carolina salary details
$11.36 - $13.80
2% of jobs
$13.80 - $16.25
11% of jobs
$17.61 is the 25th percentile. Wages below this are outliers.
$16.25 - $18.69
22% of jobs
The median wage is $20.55 / hr.
$18.69 - $21.13
20% of jobs
$21.13 - $23.57
16% of jobs
$24.73 is the 75th percentile. Wages above this are outliers.
$23.57 - $26.02
9% of jobs
$26.02 - $28.46
8% of jobs
$28.46 - $30.90
5% of jobs
$30.90 - $33.35
4% of jobs
$33.35 - $35.79
1% of jobs
$35.79 - $38.23
1% of jobs
$11
$22
$38
How much do systems support technician jobs pay per hour?
As of May 28, 2026, the average hourly pay for systems support technician in North Carolina is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.77 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Systems Support Technician, and why are they important?
To excel as a Systems Support Technician, you need a solid understanding of computer hardware, networking fundamentals, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, or Linux is commonly required. Strong communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users and resolving technical issues. These competencies and qualities are essential for minimizing system downtime, ensuring user productivity, and maintaining smooth IT operations.
What are some common challenges faced by Systems Support Technicians, and how can they be addressed?
Systems Support Technicians often encounter challenges such as troubleshooting complex technical issues under time pressure, managing competing support requests, and staying updated with rapidly evolving technologies. To address these, technicians can develop strong problem-solving skills, prioritize tasks effectively, and participate in ongoing training. Building good communication skills also helps when collaborating with other IT team members and assisting non-technical users.
What does a Systems Support Technician do?
A Systems Support Technician is responsible for maintaining and troubleshooting computer systems, networks, and related equipment within an organization. They assist users with technical issues, perform regular system maintenance, and ensure that hardware and software operate efficiently. Their duties often include installing updates, configuring devices, and providing technical support either in person or remotely. Systems Support Technicians play a crucial role in minimizing downtime and ensuring that IT infrastructure runs smoothly.
What is the difference between Systems Support Technician vs Network Support Specialist?
| Aspect | Systems Support Technician | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, onsite support, troubleshooting hardware/software | Network infrastructure, configuring routers/switches, remote support |
| Employer & Industry Usage | IT departments, tech support companies, corporate offices | Telecommunications, data centers, large enterprise networks |
While both roles involve technical support, Systems Support Technicians focus on hardware, software, and end-user issues, whereas Network Support Specialists primarily manage network infrastructure and connectivity. The roles often overlap, but the main distinction lies in their core responsibilities and certifications.
What are popular job titles related to Systems Support Technician jobs in North Carolina? For Systems Support Technician jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Systems Support Technician jobs in North Carolina look for? The top searched job categories for Systems Support Technician jobs in North Carolina are:
Full-time
Medical, Retirement, PTO
Posted 6 days ago
Job description
Job Description
We Deliver the Goods:
Position Summary:
The Warehouse Systems Support Technician provides frontline technical support for operational systems used in warehouse and transportation environments. This role focuses on maintaining and troubleshooting equipment such as forklift-mounted devices, handheld scanners, and other warehouse technology tools. The technician works closely with operations teams to ensure systems are functioning effectively to support daily logistics and distribution activities.
Position Responsibilities:
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Preferred Qualifications
Preferred Education: Bachelor's degree, Associates degree, or IT related certifications preferred.
Preferred Experience: 3-5 Years
1 year or more maintaining or troubleshooting warehouse equipment.
Company Description
Cheney Brothers recognizes the prosperity of our company is built on the efforts of our employees. We offer a high-impact, supportive culture enabling immensely talented people to be brilliant at what they do. Our Cheney Brothers family of over 3,000 dedicated associates have access to world-class leadership and learning experiences, comprehensive benefit packages and endless opportunities to grow their career. We know the best way to back our customers is to back our people. Join our innovative family of industry leaders who never stop investing in the future.
We Deliver the Goods:
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America's food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Summary:
The Warehouse Systems Support Technician provides frontline technical support for operational systems used in warehouse and transportation environments. This role focuses on maintaining and troubleshooting equipment such as forklift-mounted devices, handheld scanners, and other warehouse technology tools. The technician works closely with operations teams to ensure systems are functioning effectively to support daily logistics and distribution activities.
Position Responsibilities:
- Provide Tier 1 technical support for warehouse systems including scanners, printers, mobile devices, and other operational technology.
- Respond to support requests from warehouse and transportation personnel via ticketing system, phone, or in-person
- Troubleshoot and resolve issues related to hardware and software used in warehouse operations
- Perform routine maintenance and updates on warehouse technology equipment
- Collaborate with operations teams to escalate and resolve complex issues
- Ensure compliance with safety and operational procedures while working in warehouse environments
- Assist with deployment and configuration of new devices and systems in the warehouse
- Performs other related duties as assigned.
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Preferred Qualifications
Preferred Education: Bachelor's degree, Associates degree, or IT related certifications preferred.
Preferred Experience: 3-5 Years
1 year or more maintaining or troubleshooting warehouse equipment.
Company Description
Cheney Brothers recognizes the prosperity of our company is built on the efforts of our employees. We offer a high-impact, supportive culture enabling immensely talented people to be brilliant at what they do. Our Cheney Brothers family of over 3,000 dedicated associates have access to world-class leadership and learning experiences, comprehensive benefit packages and endless opportunities to grow their career. We know the best way to back our customers is to back our people. Join our innovative family of industry leaders who never stop investing in the future.