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Systems Support Technician Jobs (NOW HIRING)

Government of the Virgin Islands

$42K/yr

Work also involves application training on tools supported by the network systems, and is performed under the close supervision of a higher level officer of the Information Technology Division.

EPB

Sr Fiber Systems Support Technician

Chattanooga, TN · On-site

The Fiber Systems Support Senior Technician provides back-office technical support for field operations and business customers for complex-level services. The Fiber Systems Support Senior Technician ...

EPB

Sr Fiber Systems Support Technician

Chattanooga, TN · On-site

The Fiber Systems Support Senior Technician provides back-office technical support for field operations and business customers for complex-level services. The Fiber Systems Support Senior Technician ...

FullSteam

System Support Technician

Olympia, WA · On-site

$20.13/hr

Systems Support Supervisor FLSA Status: Non-Exempt Pay Rate: $20.13 per hour Benefits: Medical, Dental, and AD&D Insurance Position Summary The Systems Support Technician provides technical support ...

The Rockridge Group

IT Support Technician

Princeton, NJ · On-site

$22.50 - $31/hr

TITLE: IT Support Technician DURATION: Three (3+) months with possibility to be extended LOCATION ... Support of Windows and macOS operating systems, support of laptop hardware, support of Microsoft ...

Tekberry

Controls Technician III

Wilmington, NC · On-site

$23 - $25/hr

Manufacturing Systems Support Technician / Automation Support Technician I Pay Rate Range: $23.00 - $25.00/hr. (DOE) Employment Type: Contract (12 Months, Potential Extension) Schedule: Monday ...

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How much do systems support technician jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a Systems Support Technician do?

A Systems Support Technician is responsible for maintaining and troubleshooting computer systems, networks, and related equipment within an organization. They assist users with technical issues, perform regular system maintenance, and ensure that hardware and software operate efficiently. Their duties often include installing updates, configuring devices, and providing technical support either in person or remotely. Systems Support Technicians play a crucial role in minimizing downtime and ensuring that IT infrastructure runs smoothly.

What are the key skills and qualifications needed to thrive as a Systems Support Technician, and why are they important?

To excel as a Systems Support Technician, you need a solid understanding of computer hardware, networking fundamentals, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, or Linux is commonly required. Strong communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users and resolving technical issues. These competencies and qualities are essential for minimizing system downtime, ensuring user productivity, and maintaining smooth IT operations.

What is the difference between Systems Support Technician vs Network Support Specialist?

AspectSystems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, remote support
Employer & Industry UsageIT departments, tech support companies, corporate officesTelecommunications, data centers, large enterprise networks

While both roles involve technical support, Systems Support Technicians focus on hardware, software, and end-user issues, whereas Network Support Specialists primarily manage network infrastructure and connectivity. The roles often overlap, but the main distinction lies in their core responsibilities and certifications.

What are some common challenges faced by Systems Support Technicians, and how can they be addressed?

Systems Support Technicians often encounter challenges such as troubleshooting complex technical issues under time pressure, managing competing support requests, and staying updated with rapidly evolving technologies. To address these, technicians can develop strong problem-solving skills, prioritize tasks effectively, and participate in ongoing training. Building good communication skills also helps when collaborating with other IT team members and assisting non-technical users.
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Systems Support Technician jobs near you
Infographic showing various Systems Support Technician job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
IT Systems Support Technician

IT Systems Support Technician

Addison Group

Oklahoma City, OK • Remote

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Job Title: IT Systems Support Technician

Location: Oklahoma City, OK (Onsite with local travel)

Pay Range: $50,000 - 65,000 / year depending on experience

Benefits: The position is eligible for medical, dental, vision, and 401(k).

**Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. 

Overview

We are seeking an experienced IT Systems Support Technician to join a growing IT team in Oklahoma City. This role is ideal for someone with strong hands-on experience supporting server environments, Microsoft 365 administration, networking infrastructure, and end-user support in a fast-paced business environment.

The ideal candidate will have a strong technical foundation, excellent troubleshooting skills, and the ability to work independently while supporting multiple systems and users.

Responsibilities

  • Support and maintain Windows Server environments
  • Troubleshoot and manage server infrastructure including:
    • RAID configurations
    • Server Manager
    • Hyper-V
    • SQL environments
  • Administer and support Microsoft 365 products and the Microsoft 365 Admin Portal
  • Configure and troubleshoot DNS records including SPF and TXT records
  • Support network infrastructure including:
    • VLANs
    • DHCP
    • VPN connectivity
    • Switches and wireless networking
  • Assist with maintaining HIPAA-compliant systems and secure Outlook/email configurations
  • Provide technical support for desktops, laptops, printers, and end-user devices
  • Perform system upgrades, patching, maintenance, and troubleshooting
  • Document technical issues and resolutions within ticketing systems
  • Escalate advanced infrastructure issues when necessary
  • Provide excellent customer service and communication to internal users

Qualifications

Required:

  • 2+ years of IT support, systems administration, or infrastructure support experience
  • Experience supporting Windows Server environments
  • Working knowledge of:
    • Hyper-V
    • RAID configurations
    • Microsoft 365 administration
    • DNS, SPF, and TXT records
    • VLANs, DHCP, and VPN technologies
  • Strong troubleshooting and problem-solving skills
  • Understanding of HIPAA compliance and email security best practices
  • Excellent communication and customer service skills

Preferred:

  • CompTIA A+ and/or Network+ certifications
  • Experience supporting SQL environments
  • Experience with ticketing systems and remote support tools
  • MSP or multi-site support experience

Why choose Addison Group?

·      Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

·      Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

·      Permanent Employment: Many of Addison’s job openings lead to potential permanent employment

·      Connections: You connect directly with hiring managers from renowned organizations

·      Options: You are presented with multiple employment options near your home

·      Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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