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Systems Support Technician Jobs in Indiana (NOW HIRING)

Simos

Manufacturing System Support Technician

Lafayette, IN · On-site

$26.44 - $31.25/hr

Description We are seeking a Manufacturing Systems Support Technician to support production systems, equipment, and IT infrastructure in a manufacturing environment. This role helps ensure reliable ...

Sharetec

Device Support Technician

Fort Wayne, IN · Hybrid

$50K - $55K/yr

The Role As a Device Support Technician - Tier 1, you'll provide front-line support to our credit ... You'll learn and use Linux commands, work with scripting, and resolve system-down issues - building ...

Sharetec

Device Support Technician

Fort Wayne, IN · On-site

$50K - $55K/yr

The Role As a Device Support Technician - Tier 1, you'll provide front-line support to our credit ... You'll learn and use Linux commands, work with scripting, and resolve system-down issues - building ...

Sharetec

Device Support Technician

Fort Wayne, IN · On-site

$50K - $55K/yr

Sharetec is looking for a Device Support Technician - T1 to join our team! At Sharetec, we believe ... You'll learn and use Linux commands, work with scripting, and resolve system-down issues ...

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All JobsSystems Support Technician JobsSystems Support Technician Jobs in Indiana

Systems Support Technician information

See Indiana salary details

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How much do systems support technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for systems support technician in Indiana is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What does a systems support technician do?

A Systems Support Technician is responsible for maintaining and troubleshooting computer systems, networks, and related equipment within an organization. They assist users with technical issues, perform regular system maintenance, and ensure that hardware and software operate efficiently. Their duties often include installing updates, configuring devices, and providing technical support either in person or remotely. Systems Support Technicians play a crucial role in minimizing downtime and ensuring that IT infrastructure runs smoothly.

What are the key skills and qualifications needed to thrive as a systems support technician?

To excel as a Systems Support Technician, you need a solid understanding of computer hardware, networking fundamentals, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, or Linux is commonly required. Strong communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users and resolving technical issues. These competencies and qualities are essential for minimizing system downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by systems support technicians, and how can they be addressed?

Systems Support Technicians often encounter challenges such as troubleshooting complex technical issues under time pressure, managing competing support requests, and staying updated with rapidly evolving technologies. To address these, technicians can develop strong problem-solving skills, prioritize tasks effectively, and participate in ongoing training. Building good communication skills also helps when collaborating with other IT team members and assisting non-technical users.

What is the difference between Systems Support Technician vs Network Support Specialist?

AspectSystems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, remote support
Employer & Industry UsageIT departments, tech support companies, corporate officesTelecommunications, data centers, large enterprise networks

While both roles involve technical support, Systems Support Technicians focus on hardware, software, and end-user issues, whereas Network Support Specialists primarily manage network infrastructure and connectivity. The roles often overlap, but the main distinction lies in their core responsibilities and certifications.

What are popular job titles related to Systems Support Technician jobs in Indiana?

For Systems Support Technician jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Systems Support Technician jobs in Indiana look for?

The top searched job categories for Systems Support Technician jobs in Indiana are:

Systems Support Technician jobs near you
Infographic showing various Systems Support Technician job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,540 per year, or $23.8 per hour.

Manufacturing Systems Support Technician

Surge Staffing

Lafayette, IN

$55K - $65K/yr

Full-time

Posted 7 days ago

Job description

Manufacturing Systems Support Technician

Pay: $55,000-$65,000 annually
Schedule: 1st Shift
Job Type: Full-Time

Job Summary

We are seeking a Manufacturing Systems Support Technician to provide technical support for computer systems, manufacturing equipment, production workstations, and information technology within a manufacturing environment.

This position will help maintain hardware, software, network connectivity, manufacturing applications, and automated equipment to keep production running efficiently and minimize downtime.

The ideal candidate will have a background in IT, manufacturing systems, industrial technology, or automation and enjoy troubleshooting technical issues in a hands-on manufacturing environment.

Responsibilities
  • Provide technical support for manufacturing systems, automated equipment, production workstations, barcode scanners, label printers, industrial PCs, and related equipment.
  • Install, configure, maintain, and troubleshoot manufacturing software, operating systems, and hardware.
  • Support Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP) systems, and production reporting applications.
  • Respond to production support requests and resolve system issues affecting manufacturing operations.
  • Troubleshoot network connectivity for manufacturing equipment, including switches, wireless devices, and industrial network components.
  • Perform software updates, equipment replacements, system backups, and preventive maintenance.
  • Work with Production, Engineering, Quality, and IT teams to resolve technical issues and improve system performance.
  • Maintain documentation for system configurations, troubleshooting procedures, and equipment inventories.
  • Assist with the implementation of new manufacturing technologies, equipment upgrades, and process improvements.
  • Support data collection systems, handheld devices, printers, and automation interfaces.
  • Escalate complex technical issues to Engineering, vendors, or senior IT personnel when necessary.
  • Follow company safety, quality, cybersecurity, and regulatory standards.
Qualifications
  • Associate degree in Information Technology, Computer Technology, Manufacturing Technology, Industrial Technology, or a related field, OR equivalent work experience.
  • Experience supporting computer systems in a manufacturing or industrial environment.
  • Experience with automated assembly processes, preferably in automotive manufacturing.
  • Basic PLC troubleshooting and programming experience.
  • Basic robotic troubleshooting and programming experience, including 3-axis and 6-axis robots.
  • Knowledge of Windows operating systems and Microsoft Office/Microsoft 365.
  • Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and Ethernet.
  • Experience troubleshooting hardware, software, and peripheral devices.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and customer service skills.
Preferred Qualifications
  • Experience supporting MES or ERP systems.
  • Familiarity with industrial networking.
  • Experience with PLCs and automation equipment.
IND2Employment Type: FULL_TIME

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