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Systems Support Technician Jobs in Indiana (NOW HIRING)

TEKsystems

Desktop Support Technician - T2

Columbus, IN

$18.75 - $24/hr

Ticketing system - ServiceNow, mobile phones, hand held scanners. They will support approximately 2K users. Could grow to 5k in future. _____ FORMAL The desktop support technician will need ...

New

TEKsystems

Desktop Support Technician - T2

Columbus, IN · On-site

$26 - $30/hr

Ticketing system - ServiceNow, mobile phones, hand held scanners. They will support approximately 2K users. Could grow to 5k in future. _____ FORMAL The desktop support technician will need ...

JPtheGeek

Onsite Support Technician II

Greenwood, IN · On-site

$45K - $55K/yr

Onsite Support Technician II Overview The Onsite Support Technician II is an experienced field ... Escalating to the Onsite Support Team Lead, Technical Specialist, or Systems Administration when an ...

JPtheGeek

Onsite Support Technician II

Greenwood, IN · On-site

$45K - $55K/yr

Onsite Support Technician II Overview The Onsite Support Technician II is an experienced field ... Escalating to the Onsite Support Team Lead, Technical Specialist, or Systems Administration when an ...

JPtheGeek

Onsite Support Technician II

Greenwood, IN · On-site

$45K - $55K/yr

Onsite Support Technician II Overview The Onsite Support Technician II is an experienced field ... Help Desk, Systems Administration, and Professional Services on work that requires physical ...

GQT Movies

IT Support Technician

Lafayette, IN

$20/hr

The IT Support Technician provides frontline technical support for theater locations and corporate ... This role supports Tapos (Jacro) point-of-sale systems, office technology, network infrastructure ...

State of Indiana

LAN Support Technician

Gary, IN · On-site

$49K/yr

INDOT is seeking an Intelligent Transportation Systems (ITS) system field technician to aid in ... The technician provides technical support to the department through stateof-the-art information and ...

Sky Systems, Inc.

Be Seen First

IT/OT support (Laboratory Support Technician)..

Indianapolis, IN · On-site

$25 - $28/hr

Job Title : IT/OT support (Laboratory Support Technician) Location : Indianapolis, IN, USA Open ... Off hour, Weekend and Holiday support for all operational assets and systems as needed. Main ...

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Showing results 21-40

All JobsSystems Support Technician JobsSystems Support Technician Jobs in Indiana

Systems Support Technician information

See Indiana salary details

$11

$23

$40

How much do systems support technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for systems support technician in Indiana is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What does a systems support technician do?

A Systems Support Technician is responsible for maintaining and troubleshooting computer systems, networks, and related equipment within an organization. They assist users with technical issues, perform regular system maintenance, and ensure that hardware and software operate efficiently. Their duties often include installing updates, configuring devices, and providing technical support either in person or remotely. Systems Support Technicians play a crucial role in minimizing downtime and ensuring that IT infrastructure runs smoothly.

What are the key skills and qualifications needed to thrive as a systems support technician?

To excel as a Systems Support Technician, you need a solid understanding of computer hardware, networking fundamentals, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, or Linux is commonly required. Strong communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users and resolving technical issues. These competencies and qualities are essential for minimizing system downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by systems support technicians, and how can they be addressed?

Systems Support Technicians often encounter challenges such as troubleshooting complex technical issues under time pressure, managing competing support requests, and staying updated with rapidly evolving technologies. To address these, technicians can develop strong problem-solving skills, prioritize tasks effectively, and participate in ongoing training. Building good communication skills also helps when collaborating with other IT team members and assisting non-technical users.

What is the difference between Systems Support Technician vs Network Support Specialist?

AspectSystems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, remote support
Employer & Industry UsageIT departments, tech support companies, corporate officesTelecommunications, data centers, large enterprise networks

While both roles involve technical support, Systems Support Technicians focus on hardware, software, and end-user issues, whereas Network Support Specialists primarily manage network infrastructure and connectivity. The roles often overlap, but the main distinction lies in their core responsibilities and certifications.

What are popular job titles related to Systems Support Technician jobs in Indiana?

For Systems Support Technician jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Systems Support Technician jobs in Indiana look for?

The top searched job categories for Systems Support Technician jobs in Indiana are:

Systems Support Technician jobs near you
Infographic showing various Systems Support Technician job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,540 per year, or $23.8 per hour.

Lab Support Technician

Quest Diagnostics

Indianapolis, IN • On-site

$17.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

94th of 121 rated laboratories

Job description


Lab Support Technician - Indianapolis, IN, Monday to Friday, 02:00 PM to 10:30 PM, with rotational weekends
Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

The Support Technician performs various technical and clerical functions, under the supervision of the supervisor or designee. Duties may include: order entry, processing, testing, (including Point of Care patient testing) and reporting of waived and moderately complex kit test results as allowed by organizational and CLIA guidelines. The standard of ethical and professional performance must be consistent with established medical laboratory practice.
Responsibilities
  • General
    • Complies with all OSHA, health and safety requirements.
    • Complies with all MACL policies and procedures to include HR & Corporate Compliance/Integrity as a condition of employment.
    • Contributes to a positive work environment by functioning as a team member.
    • Organizes, plans, and performs multiple tasks to accomplish corporate objectives.
    • Cooperates in the completion of additional duties as assigned.
    • Utilizes and maintains equipment and supplies to maximize efficiency and cost control.
    • Shows a responsibility to the job and co-workers by exhibiting good attendance and punctuality.
    • Provides internal and external customer assistance with a positive, service-oriented attitude, including proper telephone etiquette.
    • Demonstrates flexibility as required to meet customer and organizational needs.
    • Participates actively in continuing education to maintain and improve skills and knowledge.
    • Maintains ethical standards such as confidentiality and professionalism.
    • Prior to the initiation of job duties and the performance of new duties, each individual must complete training checklists and be evaluated for proper performance of duties (competency).
    • Demonstrates competency on all checklist tasks within six months.
  • Processing
    • Adheres to collection and processing requirements to prevent the loss or compromise of specimens.
    • Utilizes all tools (including computer functions) to ensure appropriate specimen requirements and knowledge of interferences.
    • Performs accurate and complete labeling.
    • Follows proper processing techniques (i.e., pour off, culture set up).
    • Prepares and stores specimens appropriately.
    • Performs and completes all documentation to facilitate processing, tracking and problem-solving.
    • Utilizes computer functions appropriately, including manual backup systems.
    • Evaluate specimen integrity for testing ordered.
    • Prioritizes workload appropriately.
  • Technical
    • All Support Technicians perform technical work under the direct supervision of a qualified individual.
    • Performs technical duties accurately as assigned.
    • Performs general cleaning, daily maintenance, supplies and inventory of technical areas as assigned.
    • Performs clerical functions:
    • Reports, pending logs, charging, credit reports, patient charts, faxing, filing, and registration.
    • D. Performs and documents non-testing preventative maintenance as trained, assigned and competency documented.
    • Reports and documents testing and non-testing QC results as trained, assigned and competency documented.
    • Performs additional technical tasks as assigned, i.e. processing send out tests, frozen section room duties, supply/reagent management.
    • Demonstrates working knowledge of all computer systems within the department (s).
    • Ensures all daily and periodic maintenance and non-testing QC is performed, as assigned.
    • Resolves department issues, as assigned, to include specimen processing, maintenance, QC, and patient testing, referring to supervisor when appropriate.
    • Assists with training of new associates, as assigned.
    • Loads all instrumentation as trained, assigned and competency documented.
    • Cross-trains in other technical areas or departments, maintaining competency in all assigned tasks.
    • Assists with inventory management, and performs QC of bedside devices for new lot/new shipments.
  • Testing
    • All Support Technicians perform testing work under the direct supervision of a qualified individual.
      • Performs and documents preventative maintenance as trained and assigned and competency documented.
      • Performs waived testing & moderate complex testing as trained, assigned and competency documented.
      • Performs and documents QC as trained, assigned and competency documented.
      • Reports and documents patient and QC results of waived testing and moderately complex kit testing as trained, assigned and competency documented.
      • Operates all instrumentation as trained and assigned and competency documented, to include performance of maintenance, QC and patient testing.
      • Prepares and stains Hematology slides as trained, assigned and competency documented.
      • Prepares and stains gram stain slides as trained, assigned and competency documented.
      • Issues blood components for transfusion as trained, assigned and competency documented.
      • Performs biannual testing for correlation or linearity studies of bedside devices.
  • Performs other duties as assigned, trained and competency documented.

Qualifications
"
Preferred Work Experience:
Prefer one year experience in a hospital or laboratory setting.
Physical and Mental Requirements:
Routinely lift 25 pounds, sitting, standing for long periods of time
Education
  • High School Diploma or Equivalent (Required)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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