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Systems Support Technician Jobs in Indiana (NOW HIRING)

Lids

Deskside Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Description Deskside Support Technician About Our Company At Lids Sports Group, we don't just sell ... Knowledge of Windows operating systems, Microsoft Office Suite, and IT systems (Track IT). Physical ...

EXOS

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

... system Prioritize and manage multiple support requests effectively Escalate issues appropriately when necessary Deliver clear, professional communication to non-technical users Proactively identify ...

Gr8ttek, LLC

L2 Desktop Support Technician

Princeton, IN · On-site

$60 - $80/hr

... Support Technician provides on-site, second-level IT support at customer locations. This role ... Proficiency with ServiceNow ticketing system * Troubleshooting hardware issues with OEMs (printers ...

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How much do systems support technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for systems support technician in Indiana is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What does a systems support technician do?

A Systems Support Technician is responsible for maintaining and troubleshooting computer systems, networks, and related equipment within an organization. They assist users with technical issues, perform regular system maintenance, and ensure that hardware and software operate efficiently. Their duties often include installing updates, configuring devices, and providing technical support either in person or remotely. Systems Support Technicians play a crucial role in minimizing downtime and ensuring that IT infrastructure runs smoothly.

What are the key skills and qualifications needed to thrive as a systems support technician?

To excel as a Systems Support Technician, you need a solid understanding of computer hardware, networking fundamentals, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, or Linux is commonly required. Strong communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users and resolving technical issues. These competencies and qualities are essential for minimizing system downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by systems support technicians, and how can they be addressed?

Systems Support Technicians often encounter challenges such as troubleshooting complex technical issues under time pressure, managing competing support requests, and staying updated with rapidly evolving technologies. To address these, technicians can develop strong problem-solving skills, prioritize tasks effectively, and participate in ongoing training. Building good communication skills also helps when collaborating with other IT team members and assisting non-technical users.

What is the difference between Systems Support Technician vs Network Support Specialist?

AspectSystems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, remote support
Employer & Industry UsageIT departments, tech support companies, corporate officesTelecommunications, data centers, large enterprise networks

While both roles involve technical support, Systems Support Technicians focus on hardware, software, and end-user issues, whereas Network Support Specialists primarily manage network infrastructure and connectivity. The roles often overlap, but the main distinction lies in their core responsibilities and certifications.

What are popular job titles related to Systems Support Technician jobs in Indiana?

For Systems Support Technician jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Systems Support Technician jobs in Indiana look for?

The top searched job categories for Systems Support Technician jobs in Indiana are:

Systems Support Technician jobs near you
Infographic showing various Systems Support Technician job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,540 per year, or $23.8 per hour.

Desktop Support Technician

Judge Group, Inc.

Indianapolis, IN • On-site

$65K - $70K/yr

Other

Re-posted 27 days ago

Job description

Location: Indianapolis, IN Salary: $65,000.00 USD Annually - $70,000.00 USD Annually Description:
Job Summary
We are seeking an experienced and highly skilled Desktop Support Technician to join our team. In this role, you will be responsible for providing technical support for a wide range of desktop and laptop hardware and software issues. You will work closely with other IT team members and assist in the deployment, maintenance, and troubleshooting of desktop and laptop computers, peripherals, and software. You will also be responsible for providing excellent customer service and effectively communicating technical solutions to non-technical users.
Responsibilities
  • Provide technical support for desktop and laptop hardware and software issues, including installation, configuration, and troubleshooting
  1. Assist in the deployment and maintenance of desktop and laptop computers, peripherals, and software
  1. Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues
  1. Work closely with other IT team members to resolve technical issues and improve processes
  1. Provide excellent customer service and effectively communicate technical solutions to non-technical users
  1. Participate in the development and implementation of technical policies, procedures, and best practices
  1. Participate in the development and maintenance of technical documentation
  1. Stay up-to-date with new technologies and industry trends

Qualifications
  • Bachelor's degree in computer science or a related field, or equivalent experience
  1. 4+ years of experience in desktop support or a related field
  1. Strong knowledge of Windows and Mac operating systems and applications
  1. Experience with hardware and software installation, configuration, and troubleshooting
  1. Experience with network and infrastructure support
  1. Excellent customer service and communication skills
  1. Strong problem-solving and analytical skills, including experience with troubleshooting and root cause analysis
  1. Ability to work independently and as part of a team
  1. Must be a highly motivated individual
  1. Certification in A+ and/or Network+ is a plus

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!

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