Indianapolis, IN · On-site
$19.25 - $24.50/hr
Techforce Analyst - Desktop Support Indianapolis, IN 10 months contract Required - Must have 2 ... Access management. Understanding and adhering to security policies and corporate best practices.
Indianapolis, IN · On-site
$19.25 - $24.50/hr
Techforce Analyst - Desktop Support Indianapolis, IN 10 months contract Required - Must have 2 ... Access management. Understanding and adhering to security policies and corporate best practices.
$19.25 - $24.50/hr
Port or URL based filters • Practical experience managing enterprise desktops within a Microsoft ... This role is in support of a secure and enterprise scale environment with federally regulated ...
$19.25 - $24.50/hr
Port or URL based filters • Practical experience managing enterprise desktops within a Microsoft ... This role is in support of a secure and enterprise scale environment with federally regulated ...
$19.50 - $24.75/hr
Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...
$19.50 - $24.75/hr
Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...
Indianapolis, IN · On-site
$17.75 - $22.50/hr
... Management Qualifications : Required : • Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support • Ready to work in evening/night shift and provide on-call support for critical ...
Indianapolis, IN · On-site
$17.75 - $22.50/hr
... Management Qualifications : Required : • Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support • Ready to work in evening/night shift and provide on-call support for critical ...
Indianapolis, IN · On-site
Job Summary - Desktop Support Engineer (Indianapolis, IN) - Provide 100% on-site technical support ... Manage user accounts, email, and permissions via Active Directory and Microsoft 365. - Support ...
Indianapolis, IN · On-site
Job Summary - Desktop Support Engineer (Indianapolis, IN) - Provide 100% on-site technical support ... Manage user accounts, email, and permissions via Active Directory and Microsoft 365. - Support ...
$60K - $80K/yr
Desktop Support Technician Up to $80K 25919 Pinnacle Partners is assisting our client in their search for a Desktop Support Technician to join their team in the Indianapolis, IN area. This successful ...
$60K - $80K/yr
Desktop Support Technician Up to $80K 25919 Pinnacle Partners is assisting our client in their search for a Desktop Support Technician to join their team in the Indianapolis, IN area. This successful ...
Indianapolis, IN · On-site
$14.14/hr
Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification Candidate will be taking PC hardware break fix calls at various locations. Must have reliable ...
Indianapolis, IN · On-site
$14.14/hr
Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification Candidate will be taking PC hardware break fix calls at various locations. Must have reliable ...
Avon, IN · On-site
$19.50 - $24.75/hr
Desktop Support Technician NTT DATA Services strives to hire exceptional, innovative and passionate ... They may make policy recommendations to their managers and be an escalation point for less ...
Avon, IN · On-site
$19.50 - $24.75/hr
Desktop Support Technician NTT DATA Services strives to hire exceptional, innovative and passionate ... They may make policy recommendations to their managers and be an escalation point for less ...
Indianapolis, IN · On-site
$19.25 - $24.50/hr
Desktop Management - Infrastructure Services (IS) Experience Required: 2-4 Diverse Lynx LLC is an ... We promote and support a diverse workforce across all levels in the company.
Indianapolis, IN · On-site
$19.25 - $24.50/hr
Desktop Management - Infrastructure Services (IS) Experience Required: 2-4 Diverse Lynx LLC is an ... We promote and support a diverse workforce across all levels in the company.
Gary, IN · On-site
Helpdesk End-user Support Onsite Gary Indiana Contract (Very Long-term) Payrate $29 Provide support of all desktop personal computers and related equipment and to ensure that all employees have the ...
Gary, IN · On-site
Helpdesk End-user Support Onsite Gary Indiana Contract (Very Long-term) Payrate $29 Provide support of all desktop personal computers and related equipment and to ensure that all employees have the ...
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Quick apply
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Quick apply
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Indianapolis, IN · On-site
$20 - $22/hr
Desktop Support Analyst Location: Indianapolis, IN 46278- Onsite Mode : Contract (6+ Months) This ... Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. ...
Quick apply
Indianapolis, IN · On-site
$20 - $22/hr
Desktop Support Analyst Location: Indianapolis, IN 46278- Onsite Mode : Contract (6+ Months) This ... Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. ...
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a ... email, CRM, Voice/VoIP) o Client systems (workstations, laptops, mobile devices, product ...
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a ... email, CRM, Voice/VoIP) o Client systems (workstations, laptops, mobile devices, product ...
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a ... email, CRM, Voice/VoIP) o Client systems (workstations, laptops, mobile devices, product ...
Quick apply
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a ... email, CRM, Voice/VoIP) o Client systems (workstations, laptops, mobile devices, product ...
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Quick apply
Vincennes, IN · On-site
$20 - $35/hr
Document completed upgrades and update asset management systems. * Follow hospital compliance ... Required Qualifications * 2-5 years of hands-on desktop support experience. * Strong experience ...
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a ... email, CRM, Voice/VoIP) o Client systems (workstations, laptops, mobile devices, product ...
Quick apply
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a ... email, CRM, Voice/VoIP) o Client systems (workstations, laptops, mobile devices, product ...
$14.18 - $18.11
4% of jobs
$18.11 - $22.04
17% of jobs
$22.86 is the 25th percentile. Wages below this are outliers.
$22.04 - $25.97
19% of jobs
The median wage is $28.84 / hr.
$25.97 - $29.90
14% of jobs
$29.90 - $33.83
6% of jobs
$33.83 - $37.76
3% of jobs
$37.76 - $41.69
9% of jobs
$43.17 is the 75th percentile. Wages above this are outliers.
$41.69 - $45.62
6% of jobs
$45.62 - $49.55
7% of jobs
$49.55 - $53.48
7% of jobs
$53.48 - $57.41
6% of jobs
$14
$34
$57
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
$19.25 - $24.50/hr
Other
This job post has expired today. Applications are no longer accepted.
Indianapolis, IN 10 months contract
Required – Must have
2 years of experience in a desktop support function at a large enterprise
Responsibilities:
Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell), and corporate owned/BYOD mobile devices (IOS/Android) along with standard peripherals. User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu.TCP/IP networking support and troubleshooting of a corporate user and remote user environment with LAN, WAN, and VPN implementations globally. Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Gapps, Browsers, Salesforce.com, etc.).Access management. Understanding and adhering to security policies and corporate best practices. Solve complex incidents by applying known documented solutions and processes, taking work items through to completion with minimal direct supervision. Partnering with senior members of the team to learn new skills, ask for help, and escalate as needed. Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution. Maintain and demonstrate 100% compliance with all written security policies, SOX procedures and change management controls. Communicating in different settings and methods including team meetings, conference calls, email, instant messaging, and social media. Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment. Training team members in formal and informal settings. Customer and technical support processes. ITIL and Software Release Management processes and practices with internal and external partners.
Required Skills:
BA/BS Degree 2 years of experience in a desktop support function at a large enterprise Current knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.), hardware/software and general technology trends Excellent project management skills with ability to juggle multiple projects/tasks across various user groups Understanding of business processes and ability to translate business requirements into application functionality Excellent verbal and written technical documentation skills Strong team player with service-oriented attitude and customer focus Strong research and problem solving abilities are required Must be a go-getter and salesforce.com enthusiast who thrives on working in a fast-paced environment
