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Desktop Support Manager Jobs in Fishers, IN (NOW HIRING)

BCforward

Desktop Support

Indianapolis, IN · On-site

$14.14/hr

Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification Candidate will be taking PC hardware break fix calls at various locations. Must have reliable ...

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... Manage the reporting of SLAs, Adherence of SLA and contract * Manage shift and shift planning ...

360 IT Professionals

Desktop Support Analyst

Indianapolis, IN · On-site

$22.25 - $29.75/hr

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Desktop Support Analyst Location : Indianapolis IN 46240 Duration : 6-12 Months Desktop Support ...

360 IT Professionals

Desktop Support Analyst

Indianapolis, IN · On-site

$22.25 - $29.75/hr

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Desktop Support Analyst Location : Indianapolis IN 46240 Duration : 6-12 Months Desktop Support ...

gaylor

IT Desktop Support

Indianapolis, IN

Excellent time management skills and ability to multitask * Participates in an on-call rotation and ... Previous desktop support or IT helpdesk experience preferred

Noblesoft Technologies

Desktop Support Technician

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) As a member of the Field Service ... Manage the reporting of SLAs, Adherence of SLA and contract * Manage shift and shift planning ...

TEKsystems

VIP Desktop Support

Indianapolis, IN

$25 - $30/hr

... Management, Device Management and Endpoint security experience Desired: 1) Microsoft Dynamics ... Support / Account Access and Set Up 2) Power Apps experience Description The Tier 2/VIP Desktop ...

Qode

Desktop support

Indianapolis, IN · On-site

$22 - $25/hr

Support workstation and phone setup activities at various onsite locations. * Troubleshoot basic connectivity and hardware issues. * Document installation progress and communicate project updates to ...

TEKsystems

VIP Desktop Support

Indianapolis, IN

$25 - $30/hr

... Management, Device Management and Endpoint security experience Desired: 1) Microsoft Dynamics ... Support / Account Access and Set Up 2) Power Apps experience Description The Tier 2/VIP Desktop ...

Qode

Desktop support

Indianapolis, IN · On-site

$22 - $25/hr

Support workstation and phone setup activities at various onsite locations. * Troubleshoot basic connectivity and hardware issues. * Document installation progress and communicate project updates to ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Fishers, IN

Desktop Support Manager information

See Fishers, IN salary details

$13

$33

$56

How much do desktop support manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for desktop support manager in Fishers, IN is $33.86, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $45.00 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
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The most popular types of Desktop Support jobs in Fishers, IN are:

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The top searched job categories for Desktop Support Manager jobs in Fishers, IN are:

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Cities near Fishers, IN with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $70,424 per year, or $33.9 per hour.

Desktop Support

BCforward

Indianapolis, IN • On-site

$14.14/hr

Contractor

Re-posted 8 days ago

Job description

Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

Desktop Support
Long Term Contract
Indianapolis IN 46256
Min Wages: $14.14
A+ Certification
Job Description:
Candidate will be taking PC hardware break fix calls at various locations.
Must have reliable transportation.
Must be able to pass drug and background screening.
Must be able to complete required product training.
Required Skills:
DELL Desktop PC, Install/Support, Expert
Education and experience:
Must be able to pass drug and background screening.
SR.IT Recruiter
Sandra Taylor
571-267-4186

Additional Information

Thanks & Regards,
SR.IT Recruiter
Sandra Taylor
571-267-4186

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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