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Desktop Support Manager Jobs in Fishers, IN (NOW HIRING)

Omega Solutions, Inc.

Desktop Support

Indianapolis, IN · On-site

$17.75 - $22.50/hr

Omega Solutions, Inc. is seeking a Desktop Support Analyst for a 10-month contract in Indianapolis ... Access management. • Understanding and adhering to security policies and corporate best practices ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

IT Support Technician (Level 1)Position Summary We are seeking an entry-level IT Support Technician to provide desktop and technical support for end users in both corporate and operational ...

New

BCforward

Desktop Support

Indianapolis, IN

$14.14/hr

Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification Candidate will be taking PC hardware break fix calls at various locations. Must have reliable ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

IT Support Technician (Level 1)Position Summary We are seeking an entry-level IT Support Technician to provide desktop and technical support for end users in both corporate and operational ...

New

TEKsystems

Desktop Support Analyst

Whitestown, IN

$22 - $25/hr

Desktop Support AnalystOverview We are seeking a Desktop Support Analyst to provide hands-on ... Desktop security practices and device management * Experience configuring, diagnosing, and ...

New

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... Manage the reporting of SLAs, Adherence of SLA and contract * Manage shift and shift planning ...

TEKsystems

Desktop Support Analyst

Whitestown, IN · On-site

$22 - $25/hr

Desktop Support AnalystOverview We are seeking a Desktop Support Analyst to provide hands-on ... Desktop security practices and device management * Experience configuring, diagnosing, and ...

New

TEKsystems

Desktop Support Analyst

Whitestown, IN

$22 - $25/hr

Overview We are seeking a Desktop Support Technician to provide technical support across a diverse ... Configure and support mobile devices and endpoint management solutions, including SOTI (preferred)

New

TEKsystems c/o Allegis Group

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

Description Position Summary Provide desktop and technical support to end users in corporate and manufacturing environments. Assist with troubleshooting hardware, software, and Microsoft 365 issues ...

New

Beacon Hill

Desktop Support II

Brownsburg, IN · On-site

This desktop support specialist will support day-to-day endpoint, mobility, and productivity ... management, and MFA troubleshooting Experience with Entra/AD hybrid identity and hybrid-joined ...

New

TEKsystems

Desktop Support Analyst

Whitestown, IN · On-site

$22 - $25/hr

Overview We are seeking a Desktop Support Technician to provide technical support across a diverse ... Configure and support mobile devices and endpoint management solutions, including SOTI (preferred)

New

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

Provide desktop and technical support to end users in corporate and manufacturing environments. Assist with troubleshooting hardware, software, and Microsoft 365 issues while delivering excellent ...

New

TEKsystems c/o Allegis Group

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

Provide desktop and technical support to end users in corporate and manufacturing environments. Assist with troubleshooting hardware, software, and Microsoft 365 issues while delivering excellent ...

New

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

Provide first-level support for desktop, laptop, printer, mobile device, and peripheral issues. * Troubleshoot and resolve common Windows 11 and Microsoft 365 application issues, including Outlook ...

New

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

Description Position Summary Provide desktop and technical support to end users in corporate and manufacturing environments. Assist with troubleshooting hardware, software, and Microsoft 365 issues ...

New

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Fishers, IN

Desktop Support Manager information

See Fishers, IN salary details

$13

$33

$56

How much do desktop support manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for desktop support manager in Fishers, IN is $33.86, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $45.00 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Fishers, IN?

The most popular types of Desktop Support jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Desktop Support Manager jobs?

Cities near Fishers, IN with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $70,424 per year, or $33.9 per hour.

Desktop Support

Omega Solutions, Inc.

Indianapolis, IN • On-site

$17.75 - $22.50/hr

Full-time

Re-posted 25 days ago

Job description

Job Summary:
Omega Solutions, Inc. is seeking a Desktop Support Analyst for a 10-month contract in Indianapolis, IN. The role involves hardware provisioning, troubleshooting, and software installation, while ensuring compliance with security policies and providing excellent customer support.
Responsibilities:
• Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell), and corporate owned/BYOD mobile devices (IOS/Android) along with standard peripherals.
• User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu.TCP/IP networking support and troubleshooting of a corporate user and remote user environment with LAN, WAN, and VPN implementations globally.
• Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Gapps, Browsers, Salesforce.com, etc.).Access management.
• Understanding and adhering to security policies and corporate best practices.
• Solve complex incidents by applying known documented solutions and processes, taking work items through to completion with minimal direct supervision.
• Partnering with senior members of the team to learn new skills, ask for help, and escalate as needed.
• Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution
• Maintain and demonstrate 100% compliance with all written security policies, SOX procedures and change management controls
• Communicating in different settings and methods including team meetings, conference calls, email, instant messaging, and social media.
• Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment.
• Training team members in formal and informal settings.
• Customer and technical support processes.
• ITIL and Software Release Management processes and practices with internal and external partners.
Qualifications:
Required:
• 2 years of experience in a desktop support function at a large enterprise
• BA/BS Degree
• Current knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.), hardware/software and general technology trends
• Excellent project management skills with ability to juggle multiple projects/tasks across various user groups
• Understanding of business processes and ability to translate business requirements into application functionality
• Excellent verbal and written technical documentation skills
• Strong team player with service-oriented attitude and customer focus
• Strong research and problem solving abilities are required
• Must be a go-getter and salesforce.com enthusiast who thrives on working in a fast-paced environment
Company:
Omega was incorporated in 2007 in the State of California to offer high end IT Solutions ranging from IT Software and product development to technology deployment and specialize in providing software solutions to diverse business sectors in USA and World-wide. Founded in 2007, the company is headquartered in Santa Clara, USA, with a team of 11-50 employees. The company is currently Early Stage.

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