ZipRecruiter

Log In

1

Desktop Support Manager Jobs in Fishers, IN (NOW HIRING)

Jdgroupnam

Manager Corporate Support

Indianapolis, IN · On-site

The Manager of IT Corporate Support is responsible for overseeing corporate support services (inclusive of tech desk and hardware support), collaboration & conference room management, and voice ...

TAD PGS, Inc.

Systems Administrator

Indianapolis, IN · On-site

We are actively seeking a candidate who is well-versed in troubleshooting and resolving issues within Microsoft Intune-managed environments, while also operating effectively across desktop support ...

Clean Team Inc

Support Supervisor

Indianapolis, IN

Clean Team is hiring Full-Time support supervisors Support Supervisors are responsible for assisting area managers They will train new hires as needed. As well as fill in for any call off or ...

TEKsystems

Systems Administrator

Indianapolis, IN

$37.48/hr

We are actively seeking a candidate who is well-versed in troubleshooting and resolving issues within Microsoft Intune-managed environments, while also operating effectively across desktop support ...

Service Global, Inc

Desktop EUC L1

Indianapolis, IN · On-site

$19.25 - $24.50/hr

MCP, MCITP, MCSE etc Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking ... Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

System One

Systems Administrator III

Indianapolis, IN · On-site

$38.47 - $40.50/hr

Provide hands-on desktop support in an enterprise environment, including OS, hardware, and user ... Ability to self-manage work tasks using M365 based tools * Demonstrated and proven ability to ...

previous page

Showing results 41-60

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Fishers, IN

Desktop Support Manager information

See Fishers, IN salary details

$13

$33

$56

How much do desktop support manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for desktop support manager in Fishers, IN is $33.86, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $45.00 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Fishers, IN?

The most popular types of Desktop Support jobs in Fishers, IN are:

What job categories do people searching Desktop Support Manager jobs in Fishers, IN look for?

The top searched job categories for Desktop Support Manager jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Desktop Support Manager jobs?

Cities near Fishers, IN with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $70,424 per year, or $33.9 per hour.

Systems Administrator III with Security Clearance

Artech Information Systems

Indianapolis, IN • On-site

Other

Re-posted 21 days ago

Job description

Title: Systems Administrator Duration - 6+ Months to possible conversion Location - Indianapolis In (onsite) Job ID - SAIJP00038995 US Citizen required. Job Description: This is not a traditional, siloed service desk role. We are actively seeking a candidate who is well- versed in troubleshooting and resolving issues within Microsoft Intune-managed environments, while also operating effectively across desktop support, endpoint management, security compliance, and network-related challenges. You will be expected to move fluidly across technical domains. Thismeans owning problems end-to-end rather than handing them off-while balancing user experience, security requirements, and operational efficiency. This role is in support of a secure and enterprise scale environment with federally regulated compliance requirements. Skills: We are specifically looking for someone who can: • Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment • Provide hands-on desktop support in an enterprise environment, including OS, hardware, and user- facing issues • Diagnose and address network connectivity issues (e.g., access restrictions, firewall rules, DNS, VPN, IP/Port/URL filtering) • Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness • Operate effectively across multiple functions-including endpoint management, support, security, and asset management-without reliance on rigid team boundaries. Required Qualifications • Bachelor's degree in information systems or relevant field and 3+ years practical experience in the field • Ability to obtain public trust clearance • Ability to self-manage work tasks using M365 based tools • Demonstrated and proven ability to independently resolve issues, improve day-to-day operations. with self-driven initiatives, and operate with a growth mindset • Hands-on experience administering or operating network access controls in the form of IP:Port or URL based filters • Practical experience managing enterprise desktops within a Microsoft Intune managed environment • Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment - ideally including peripheral device management, asset management, and VOIP operations • Understanding and practical exposure with regulatory controls, baselines, and security policies within an Azure Entra and Intune based environment with enterprise desktops and endpoints (CIS benchmarks, STIG, etc) • Located near Indianapolis, IN and willingness to be on-site in support of the mission.
Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

View All Artech Jobs

Apply