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Cyber Security Help Desk Jobs in Indiana (NOW HIRING)

MHG Hotels

Information Technology Manager

Indianapolis, IN · On-site

$90K - $111K/yr

Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and ... and cyber security measures, as well as familiarity with database management and enterprise ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

... help desk support, and lightweight office network administration. You will also support employees ... Support cybersecurity best practices related to endpoints, access controls, and employee tooling ...

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All JobsCyber Security Help Desk JobsCyber Security Help Desk Jobs in Indiana

Cyber Security Help Desk information

See Indiana salary details

$42.8K

$88.7K

$138K

How much do cyber security help desk jobs pay per year?

As of Jul 27, 2026, the average yearly pay for cyber security help desk in Indiana is $88,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $106,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Cyber Security Help Desk professionals?

Cyber Security Help Desk professionals often encounter the challenge of resolving diverse security issues quickly while balancing the needs and technical understanding of end-users. They may need to identify and respond to threats such as phishing emails or malware, sometimes under time pressure, and must keep up with ever-evolving cybersecurity risks. Additionally, translating complex technical information into clear guidance for staff with varying backgrounds is a frequent aspect of the role. These challenges are rewarding for those who enjoy problem-solving, learning new technologies, and working collaboratively to protect organizational assets.

What are the key skills and qualifications needed to thrive in the Cyber Security Help Desk position, and why are they important?

To thrive as a Cyber Security Help Desk professional, you need a solid understanding of information security principles, troubleshooting skills, and experience with operating systems and network protocols, often supported by a degree in IT or cybersecurity. Familiarity with ticketing systems, security information and event management (SIEM) tools, and certifications such as CompTIA Security+ or Cisco CCNA is highly valued. Strong communication, problem-solving abilities, and a customer-focused attitude distinguish outstanding Help Desk analysts. These competencies ensure timely resolution of security issues, effective support for users, and stronger overall organizational protection.

What is a Cyber Security Help Desk job?

A Cyber Security Help Desk job involves providing technical support and guidance to users regarding cybersecurity issues. Responsibilities include troubleshooting security incidents, assisting with password resets, monitoring suspicious activities, and ensuring compliance with security policies. Professionals in this role help protect an organization's data by responding to security alerts, educating users on best practices, and escalating critical issues to higher-level cybersecurity teams.

What are the most commonly searched types of Cyber Security Help Desk jobs in Indiana? The most popular types of Cyber Security Help Desk jobs in Indiana are:
What are popular job titles related to Cyber Security Help Desk jobs in Indiana? For Cyber Security Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Cyber Security Help Desk jobs in Indiana look for? The top searched job categories for Cyber Security Help Desk jobs in Indiana are:
Cyber Security Help Desk jobs near you
Infographic showing various Cyber Security Help Desk job openings in Indiana as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $88,657 per year, or $42.6 per hour.

Part Time IT Help Desk Position

Southwestern Con Sch Shelby Co

Shelbyville, IN

Part-time

Posted 5 days ago

Job description

The IT Help Desk Technician provides first-level technical support to staff, students, and

administrators throughout the school corporation. This position supports the day-to-day

operation of technology systems by troubleshooting hardware, software, network, and account- related issues while helping ensure reliable access to instructional and administrative technology resources.


Essential Duties and Responsibilities

  • Provide first-line technical support for computers, printers, classroom technology, and software applications.
  • Respond to, track, and document support requests through the help desk ticketing system.
  • Troubleshoot and resolve common technical issues or escalate more complex problems to senior IT staff.
  • Diagnose and troubleshoot student device issues, perform basic repairs when appropriate, and coordinate warranty or vendor repair services when devices require external repair.
  • Assist with device deployment, user account management, password resets, and technology onboarding.
  • Support and maintain Google Workspace environments through the Google Admin Console, including user account administration and device management.
  • Assist with user account management and support functions within PowerSchool and other educational technology platforms.
  • Install, configure, and maintain hardware, software, and peripheral devices.
  • Perform basic network connectivity troubleshooting for wired and wireless devices.
  • Maintain accurate technology inventory records, repair documentation, and asset management records.
  • Provide professional, customer-focused support to staff and students.


Qualifications


  • Basic knowledge of Windows operating systems, Google Workspace, Microsoft Office, and common educational technology tools.
  • Familiarity with PowerSchool, Google Admin Console, or similar management platforms is preferred, but not required
  • Strong problem-solving, communication, and customer service skills.
  • Ability to work independently and collaboratively in a school environment.
  • Enrollment in, completion of, or demonstrated interest in pursuing a degree, certification, or career pathway related to Information Technology, Computer Science, Cybersecurity, or a related field is preferred.


Physical Requirements

  • Ability to move between multiple buildings and classrooms throughout the school day.
  • Ability to lift, carry, and transport technology equipment and devices.
  • Ability to occasionally climb ladders and work at heights when installing, troubleshooting,
  • or maintaining technology equipment.
  • Ability to bend, stoop, kneel, and work in confined spaces as required to access
  • technology infrastructure and equipment.


If interested please apply here: https://www.swshelby.k12.in.us/employment/overview