IT Helpdesk Technician
Greenwood, IN · On-site
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
Greenwood, IN · On-site
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
Greenwood, IN · On-site
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
Lafayette, IN · On-site
Bachelor''''s degree or diploma in Information Technology, Computer Science, or related field (preferred). * Experience in technical support, help desk, or service desk environments. * Knowledge of:
Lafayette, IN · On-site
Bachelor''''s degree or diploma in Information Technology, Computer Science, or related field (preferred). * Experience in technical support, help desk, or service desk environments. * Knowledge of:
Beech Grove, IN · On-site
IT Service Desk Specialist Required Skills and Experience · Minimum of 2-3 years of IT technical ... Helpdesk ticketing systems, and Azure. · Knowledge and proficiency in Mobile device management ...
Beech Grove, IN · On-site
IT Service Desk Specialist Required Skills and Experience · Minimum of 2-3 years of IT technical ... Helpdesk ticketing systems, and Azure. · Knowledge and proficiency in Mobile device management ...
This reputation is a result of superior quality of our products and our people. IT Helpdesk Support Specialist The IT Support Helpdesk is responsible for providing the first through some third-tier ...
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This reputation is a result of superior quality of our products and our people. IT Helpdesk Support Specialist The IT Support Helpdesk is responsible for providing the first through some third-tier ...
Westfield, IN · On-site
$19.75 - $26.75/hr
Enterprise Helpdesk Analyst Majestic Care is looking for Enterprise Helpdesk Analyst to join our ... Associate degree in Information Technology or related field preferred. License/Certification
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Westfield, IN · On-site
$19.75 - $26.75/hr
Enterprise Helpdesk Analyst Majestic Care is looking for Enterprise Helpdesk Analyst to join our ... Associate degree in Information Technology or related field preferred. License/Certification
Indianapolis, IN · On-site
$18 - $20/hr
Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is ...
Indianapolis, IN · On-site
$18 - $20/hr
Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is ...
Indianapolis, IN · On-site
$20/hr
Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is ...
Indianapolis, IN · On-site
$20/hr
Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is ...
Westfield, IN · On-site
$19.75 - $26.75/hr
) Enterprise Helpdesk Analyst Majestic Care is looking for Enterprise Helpdesk Analyst to join our ... Associate degree in Information Technology or related field preferred. License/Certification
Westfield, IN · On-site
$19.75 - $26.75/hr
) Enterprise Helpdesk Analyst Majestic Care is looking for Enterprise Helpdesk Analyst to join our ... Associate degree in Information Technology or related field preferred. License/Certification
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
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The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
Quick apply
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
Bytecafe is looking for a top-tier IT Help Desk Technician to drive customer satisfaction through our technical help desk. You would be the point of contact for client technical issues. We are ...
Bytecafe is looking for a top-tier IT Help Desk Technician to drive customer satisfaction through our technical help desk. You would be the point of contact for client technical issues. We are ...
New Albany, IN · On-site
We are seeking a dependable and customer-focused IT Help Desk Technician to join our team and support the technology needs of our growing organization. This is an excellent opportunity for someone ...
New Albany, IN · On-site
We are seeking a dependable and customer-focused IT Help Desk Technician to join our team and support the technology needs of our growing organization. This is an excellent opportunity for someone ...
Decatur, IN · On-site
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
Decatur, IN · On-site
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
Charlotte, NC · On-site
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
Charlotte, NC · On-site
SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
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Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
Indianapolis, IN · On-site
$90K - $111K/yr
Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...
$12.12 - $13.95
2% of jobs
$13.95 - $15.78
6% of jobs
$15.78 - $17.61
12% of jobs
$18.13 is the 25th percentile. Wages below this are outliers.
$17.61 - $19.44
17% of jobs
The median wage is $20.91 / hr.
$19.44 - $21.27
16% of jobs
$21.27 - $23.10
16% of jobs
$24.02 is the 75th percentile. Wages above this are outliers.
$23.10 - $24.93
12% of jobs
$24.93 - $26.76
7% of jobs
$26.76 - $28.59
6% of jobs
$28.59 - $30.42
3% of jobs
$30.42 - $32.25
2% of jobs
$12
$22
$32
An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.
To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.
As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.

Full-time
Medical, Vision, Retirement, PTO
Posted 14 days ago
Sourced by ZipRecruiter
Industrial automation equipment manufacturing
11 - 50 Employees
Indianapolis, IN, US
1963