1

It Helpdesk Trainee Jobs in Indiana (NOW HIRING)

Enterprise IT Helpdesk Analyst

Westfield, IN

$19.75 - $26.75/hr

Enterprise Helpdesk Analyst Majestic Care is looking for Enterprise Helpdesk Analyst to join our ... Associate degree in Information Technology or related field preferred. License/Certification

Enterprise IT Helpdesk Analyst

Westfield, IN · On-site

$19.75 - $26.75/hr

) Enterprise Helpdesk Analyst Majestic Care is looking for Enterprise Helpdesk Analyst to join our ... Associate degree in Information Technology or related field preferred. License/Certification

Enterprise IT Helpdesk Analyst

Westfield, IN

$19.75 - $26.75/hr

Enterprise Helpdesk Analyst Majestic Care is looking for Enterprise Helpdesk Analyst to join our ... Associate degree in Information Technology or related field preferred. License/Certification

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Uses ...

Information Technology Manager

Indianapolis, IN · On-site

$90K - $111K/yr

Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. * Stay current with emerging security threats and industry best ...

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

next page

Showing results 1-20

It Helpdesk Trainee information

See Indiana salary details

$12

$22

$32

How much do it helpdesk trainee jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for it helpdesk trainee in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is an IT Helpdesk Trainee job?

An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.

What are the key skills and qualifications needed to thrive in the It Helpdesk Trainee position, and why are they important?

To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.

What are the typical daily responsibilities of an IT Helpdesk Trainee?

As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.

What are the most commonly searched types of It Helpdesk jobs in Indiana? The most popular types of It Helpdesk jobs in Indiana are:
What job categories do people searching It Helpdesk Trainee jobs in Indiana look for? The top searched job categories for It Helpdesk Trainee jobs in Indiana are:
What cities in Indiana are hiring for It Helpdesk Trainee jobs? Cities in Indiana with the most It Helpdesk Trainee job openings:

IT Helpdesk Analyst

Elevance Systems Inc

Beech Grove, IN • On-site

Other

Posted 19 days ago


Job description

IT Service Desk Specialist Required Skills and Experience

·       Minimum of 2-3 years of IT technical support.

·       Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc.

·       Technical expertise should include Windows 10/11, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.

·       Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software.

·       Willing to work off-hours and weekends when required for projects or emergency support.

·       Experience installing, configuring, and supporting network printers and audio/visual equipment.

·       Effective use of ticketing systems to tracked document incidents (ServiceNow and Salesforce is strongly preferred).

·       Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills.

·       Strong team leadership, time management, and coaching and mentoring skills.