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It Helpdesk Trainee Jobs in Indiana (NOW HIRING)

Reelcraft Industries

IT Manager

Columbia City, IN · On-site

$120K - $140K/yr

The IT Manager leads two direct reports, an IT Help Desk Technician and an ERP Application Project Coordinator, and coordinates and directs the activities of Reelcraft's third-party managed service ...

Reelcraft Industries

IT Manager

Columbia City, IN · On-site

$120K - $140K/yr

The IT Manager leads two direct reports, an IT Help Desk Technician and an ERP Application Project Coordinator, and coordinates and directs the activities of Reelcraft's third-party managed service ...

Revel Staffing

IT Technician

Fort Wayne, IN

$68K - $98K/hr

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff ... Active HIPAA compliance credential or training required * 1+ year of IT help desk, service desk ...

medplast

IT Administrator

Fort Wayne, IN

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

medplast

IT Administrator

Fort Wayne, IN

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

Viant

IT Administrator

Fort Wayne, IN · On-site

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

medplast

IT Administrator

Fort Wayne, IN · On-site

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

crewcarwash

IT Help Desk Technician

Fishers, IN · On-site

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: * Competitive compensation * Daily pay options ...

crewcarwash

IT Help Desk Technician

Fishers, IN · On-site

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: * Competitive compensation * Daily pay options ...

Crew Carwash

IT Help Desk Technician

Fishers, IN · On-site

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: * Competitive compensation * Daily pay options ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

IT Manager Role Summary The IT Manager at inKind is responsible for building, operating, and ... As the company scales, you'll help define processes, policies, and systems that improve reliability ...

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Showing results 21-40

All JobsIt Helpdesk JobsIt Helpdesk Trainee JobsIt Helpdesk Trainee Jobs in Indiana

It Helpdesk Trainee information

See Indiana salary details

$12

$22

$32

How much do it helpdesk trainee jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for it helpdesk trainee in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is an IT Helpdesk trainee?

An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.

What are the key skills and qualifications needed to thrive in the IT Helpdesk trainee position, and why are they important?

To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.

What are the typical daily responsibilities of an IT Helpdesk trainee?

As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.

What are the most commonly searched types of It Helpdesk jobs in Indiana? The most popular types of It Helpdesk jobs in Indiana are:
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What cities in Indiana are hiring for It Helpdesk Trainee jobs? Cities in Indiana with the most It Helpdesk Trainee job openings:
It Helpdesk Trainee jobs near you
Infographic showing various It Helpdesk Trainee job openings in Indiana as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,821 per year, or $22 per hour.

IT Help Deck Technician

Southwestern Consolidated Schools

Shelbyville, IN • On-site

$18/hr

Other

Posted 17 days ago

Job description

The IT Help Desk Technician provides first-level technical support to staff, students, and administrators throughout the school corporation. This position supports the day-to-day operation of technology systems by troubleshooting hardware, software, network, and account- related issues while helping ensure reliable access to instructional and administrative technology resources.

Essential Duties and Responsibilities

    

  • Provide first-line technical support for computers, printers, classroom technology, and software applications.
  • Respond to, track, and document support requests through the help desk ticketing system.
  • Troubleshoot and resolve common technical issues or escalate more complex problems to senior IT staff.
  • Diagnose and troubleshoot student device issues, perform basic repairs when appropriate, and coordinate warranty or vendor repair services when devices require external repair.
  • Assist with device deployment, user account management, password resets, and technology onboarding.
  • Support and maintain Google Workspace environments through the Google Admin Console, including user account administration and device management.
  • Assist with user account management and support functions within PowerSchool and other educational technology platforms.
  • Install, configure, and maintain hardware, software, and peripheral devices.
  • Perform basic network connectivity troubleshooting for wired and wireless devices.
  • Maintain accurate technology inventory records, repair documentation, and asset management records.
  • Provide professional, customer-focused support to staff and students.

Qualifications

  • Basic knowledge of Windows operating systems, Google Workspace, Microsoft Office, and common educational technology tools.
  • Familiarity with PowerSchool, Google Admin Console, or similar management platforms is preferred, but not required
  • Strong problem-solving, communication, and customer service skills.
  • Ability to work independently and collaboratively in a school environment.
  • Enrollment in, completion of, or demonstrated interest in pursuing a degree, certification, or career pathway related to Information Technology, Computer Science, Cybersecurity, or a related field is preferred.

Physical Requirements

  • Ability to move between multiple buildings and classrooms throughout the school day.
  • Ability to lift, carry, and transport technology equipment and devices.
  • Ability to occasionally climb ladders and work at heights when installing, troubleshooting,
  • or maintaining technology equipment.
  • Ability to bend, stoop, kneel, and work in confined spaces as required to access
  • technology infrastructure and equipment.

Length of Contract 

  • 230 Days- Part-time

Hourly Wage

  • $18.00 per hour


 



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